DDT1406 - The provision of Car Park Management Solution

Leicester City Council (LCC) are commencing a formal Preliminary Market Engagement (PME) exercise in advance of initiating a procurement process. The purpose of such engagement is to understand the level of market interest and to seek market intelligence on offerings in the market on both commercial off the shelf solutions from organisations that may have an interest or expertise in this field. LCC operates two multi-storey car parks located at Haymarket and Newarke Street which currently utilise a Pay-on-Foot Parking Management System incorporating Automatic Number Plate Recognition (ANPR) technology. The Haymarket site is equipped with 2 entry lanes, 1 exit lane, 7 payment machines, and pedestrian door access control systems designed to prevent unauthorised access and reduce anti-social behaviour (ASB). The Newarke Street site comprises 2 entry lanes, 2 exit lanes, and 4 payment machines. The system provides vehicle entry and exit management, payment processing, tariff administration, reporting functionality, customer account management, whitelist administration and operational monitoring across both sites. The current solution was installed in 2018 and is approaching the end of its operational lifecycle, with the existing contract due to expire on 30 October 2028, including the available one-year extension period from 1 November 2027. The Council is seeking a modern, resilient and future proof solution that maintains existing operational functionality whilst providing opportunities to improve efficiency, customer experience and digital service delivery.