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Safety-Critical Workforce Planning and Line Blockage System – Hosting, Support and Maintenance Services
Published Today
12 Nov 2026
- Primary CPV
-
72261000 *
Software support services
- Location
- 🇬🇧 Lambeth, London
- Value
- £20,000,000
- Contract
-
7.8 years Duration
27/11/2026 27/09/2034
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Waterloo General Office, London, SE1 8SW, United Kingdom · UKI45
Contact
Award Criteria
Not specified
Related tenders
NETWORK RAIL INFRASTRUCTURE LIMITED
All notices from this publisher Same CPV code
72261000 *
All notices with this CPV code
Reference: ocds-h6vhtk-07ba5c
Network Rail intends to award a contract for the provision of hosting, software licensing, support and maintenance services for an existing safety-critical rail workforce planning and line blockage management system.
The system supports Network Rail and its supply chain in the planning and management of safe work activities, including Safe Work Packs, electronic Safe Work Packs and line blockage management, together with associated applications, interfaces, data feeds and management information.
The contract will provide for the continued operation of the existing service, including hosting, enterprise licensing, application maintenance and technical support, monitoring, incident management, security, resilience, disaster recovery, software updates and ongoing service management. The contract will also include provision for optional development, enhancement and integration services which may be commissioned by Network Rail on an as-required basis and are not guaranteed.
Full CPV breakdown
- 72261000 — Software support services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Reserved / special regime
- Utilities
- Language
- EN
- Published
- 12 Nov 2026 11:23
- OCID
- ocds-h6vhtk-07ba5c
- Notice ID
- ocds-h6vhtk-07ba5c
Organisations on this notice
Tracsis Rail Technology and Services Limited
Supplier Large
Nexus, Discovery way, Leeds, LS2 3AA, United Kingdom
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GB-PPON PYVQ-8793-VRCD
Key dates
- Future Signature Date
- 27 Nov 2026 · Scheduled
Full notice record
53 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | NETWORK RAIL INFRASTRUCTURE LIMITED |
| Party 1 › Address › Street | Waterloo General Office |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SE1 8SW |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI45 |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.networkrail.co.uk/ |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | Tracsis Rail Technology and Services Limited |
| Party 2 › Address › Street | Nexus, Discovery way |
| Party 2 › Address › Town / city | Leeds |
| Party 2 › Address › Postcode | LS2 3AA |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE42 |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
Buyer
| Name | NETWORK RAIL INFRASTRUCTURE LIMITED |
Tender
| Title | Safety-Critical Workforce Planning and Line Blockage System – Hosting, Support and Maintenance Services |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Reason for this procedure | Tracsis Rail Technology & Services Limited owns and technically controls the proprietary software platform and holds the intellectual property and associated rights necessary to provide the required hosting, licensing, support and maintenance services. These proprietary rights and associated technical control mean that the required services cannot be provided by an alternative supplier. Network Rail has determined that there are no reasonable alternatives capable of meeting the requirement. |
| Special regime | utilities |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
| Risk Details | The services support business-critical operational activities and therefore service availability, resilience, cyber security and continuity of service are key risks to contract performance. These risks will be managed through contractual service levels and KPIs, business continuity and disaster recovery requirements, security obligations, service management arrangements and ongoing contract performance monitoring. The contract also includes appropriate provisions relating to exit management and service continuity to mitigate the risks associated with transition or expiry of the contract. |
Awards
| Status | pending |
| Value › Value incl. VAT | £24,000,000 |
| Value › Value | £20,000,000 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | Tracsis Rail Technology and Services Limited |
| Item › CPV › Description | Software support services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Contract period › Start | 27 Nov 2026 |
| Contract period › End | 27 Sep 2034 |
| Has options | Yes |
| Options › Description | The contract includes the option of additional project work and enhancements relating to the system. |
| Document › Document type | Award notice |
| Document › Description | Transparency notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/107468-2026 |
| Document › Published | 12 Nov 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 27 Nov 2026 |
| Milestone › Status | scheduled |