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TENDER Framework Active Services

Electronic Payment Services 2027-2031

Published 13 Nov 2026
13 Nov 2026
Deadline in 73 days

Primary CPV
66000000 *
Financial and insurance services
Location
🇬🇧 Sunderland, North East
Value
£130,000,000
Contract
4 years Duration
01/08/2027 31/07/2031
Contract Types
66 *Financial & insurance services
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Hope Street Xchange, 1-3 Hind Street, Sunderland, Sunderland, SR1 3QD, United Kingdom · UKC23

Contact

Award Criteria

  • Ongoing Customer Service
  • Crisis Customer Service
  • Business Continuity
  • Implementation and Integration
  • Coverage
  • Future Proofing
  • Pricing

Reference: ocds-h6vhtk-07bbc4
Northern Housing Consortium (NHC) is establishing a Framework Agreement for the provision of Electronic Payment Services (EPS) for use by NHC Members and other eligible public sector organisations. The Framework will provide access to a range of electronic payment and associated services, including customer payment cards, barcodes, credit and debit card payment services, Direct Debits, online payment services, management information platforms, disbursement services, Pay by Bank/Open Banking payment services, and software, payment orchestration and agent-assisted payment platforms. The Framework is intended to provide Members with secure, efficient and flexible payment solutions that support the collection, processing, management and disbursement of payments through a range of payment channels and technologies. Suppliers appointed to the Framework will be required to meet the relevant technical, regulatory, security and service requirements applicable to the services they provide. The Framework will enable eligible organisations to award Call-Off Contracts in accordance with the award procedures set out in the Framework Agreement and procurement documents.

Full CPV breakdown

  • 66000000 — Financial and insurance services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Framework agreement
Yes
Framework details
The Framework will provide eligible NHC Members with access to appointed Supply Partners across the Electronic Payment Services service areas. Call-Off Contracts may be awarded through the award procedures set out in the Framework Agreement, including Direct Award or Further Competition, as applicable to the Member's requirements. A Direct Award may be made where the Member's requirements can be objectively met by a particular Supply Partner in accordance with the objective selection mechanism specified in the Framework Agreement. Where more than one Supply Partner is capable of meeting the Member's requirements, the Member may undertake a Further Competition between the relevant Supply Partners. Further Competitions may assess quality and price criteria appropriate and proportionate to the specific requirement. Framework pricing will be established through the pricing submitted by Supply Partners at tender stage in accordance with the Pricing Schedule and Pricing Instructions. Depending on the service being provided, pricing may include transaction charges, management fees, RRP and percentage discounts, subscription/licence charges, implementation costs and other pricing mechanisms specified within the Framework pricing documentation. At Call-Off, pricing will be determined in accordance with the Framework pricing provisions and the Member's specific service requirements. Only Supply Partners appointed to the Framework and capable of providing the relevant services will be eligible for consideration for a Call-Off Contract. The detailed award procedures, selection mechanisms and pricing provisions are set out in the Framework Agreement and associated procurement documents.
Submission method
Delta e-sourcing platform https://www.delta-esourcing.com/
Enquiries close
15 Jan 2027
Award decision expected
23 Apr 2027
Language
EN
Published
13 Nov 2026 14:10
Deadline
27 Jan 2027 12:00
OCID
ocds-h6vhtk-07bbc4
Notice ID
ocds-h6vhtk-07bbc4

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name Northern Housing Consortium Ltd
Address › Street Hope Street Xchange, 1-3 Hind Street, Sunderland
Address › Town / city Sunderland
Address › Postcode SR1 3QD
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKC23
Role buyer
Classification › Description Public authority - sub-central government

Buyer

Name Northern Housing Consortium Ltd

Tender

Title Electronic Payment Services 2027-2031
Status active
Item › CPV › CPV 1 › Description Financial and insurance services
Item › CPV › CPV 2 › Description Banking services
Item › CPV › CPV 3 › Description Financial transaction processing and clearing-house services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £156,000,000
Value › Value £130,000,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Participation Fees › Type win
Participation Fees › Relative Value › Proportion 0.02
Participation Fees › Relative Value › Monetary Value award
Participation Fees › Description Suppliers will be charged maximum upto 2% of the awarded contract value. The Consortium reserves the right to lower this on a case by case based on the value or strategic importance of the contract.
Techniques › Framework agreement Yes
Techniques › Framework agreement › Method With and without reopening competition
Techniques › Framework agreement › Type open
Techniques › Framework agreement › Buyer Categories The framework will be available for use by all current and future members of the Northern Housing Consortium. For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/. Teckal Companies and any subsidiary companies wholly owned by those members are included.
Techniques › Framework agreement › Buyer Location Restrictions › Gazetteer › Identifiers UK
How to submit Delta e-sourcing platform https://www.delta-esourcing.com/
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 27 Jan 2027
Questions period › End 15 Jan 2027
Award decision period › End 23 Apr 2027
Lot › Status active
Lot › Value › Value incl. VAT £156,000,000
Lot › Value › Value £130,000,000
Lot › Value › Currency GBP
Lot › Award criteria › Weighting Description Bidders must achieve a minimum score of 3 to pass in each question
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name Ongoing Customer Service
Lot › Award criteria › Criterion › Criterion 1 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Crisis Customer Service
Lot › Award criteria › Criterion › Criterion 2 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 3 › Type quality
Lot › Award criteria › Criterion › Criterion 3 › Name Business Continuity
Lot › Award criteria › Criterion › Criterion 3 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 4 › Type quality
Lot › Award criteria › Criterion › Criterion 4 › Name Implementation and Integration
Lot › Award criteria › Criterion › Criterion 4 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 5 › Type quality
Lot › Award criteria › Criterion › Criterion 5 › Name Coverage
Lot › Award criteria › Criterion › Criterion 5 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 6 › Type quality
Lot › Award criteria › Criterion › Criterion 6 › Name Future Proofing
Lot › Award criteria › Criterion › Criterion 6 › Description Bidders must achieve
Lot › Award criteria › Criterion › Criterion 7 › Type price
Lot › Award criteria › Criterion › Criterion 7 › Name Pricing
Lot › Award criteria › Criterion › Criterion 7 › Description Bidders submit pric
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description information available in the Tender documents
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description Information available in the tender documents
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 1 Aug 2027
Lot › Contract period › End 31 Jul 2031
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Tender notice
Document › Document 2 › Description Tender notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/108046-2026
Document › Document 2 › Published 13 Nov 2026
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