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Framework Active Services
Electronic Payment Services 2027-2031
Published 13 Nov 2026
13 Nov 2026
Deadline in 73 days
- Primary CPV
-
66000000 *
Financial and insurance services
- Location
- 🇬🇧 Sunderland, North East
- Value
- £130,000,000
- Contract
-
4 years Duration
01/08/2027 31/07/2031
- Contract Types
-
66 *Financial & insurance servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Hope Street Xchange, 1-3 Hind Street, Sunderland, Sunderland, SR1 3QD, United Kingdom · UKC23
Contact
Award Criteria
- Ongoing Customer Service
- Crisis Customer Service
- Business Continuity
- Implementation and Integration
- Coverage
- Future Proofing
- Pricing
Related tenders
Northern Housing Consortium Ltd
All notices from this publisher Same CPV code
66000000 *
All notices with this CPV code
Reference: ocds-h6vhtk-07bbc4
Northern Housing Consortium (NHC) is establishing a Framework Agreement for the provision of Electronic Payment Services (EPS) for use by NHC Members and other eligible public sector organisations.
The Framework will provide access to a range of electronic payment and associated services, including customer payment cards, barcodes, credit and debit card payment services, Direct Debits, online payment services, management information platforms, disbursement services, Pay by Bank/Open Banking payment services, and software, payment orchestration and agent-assisted payment platforms.
The Framework is intended to provide Members with secure, efficient and flexible payment solutions that support the collection, processing, management and disbursement of payments through a range of payment channels and technologies.
Suppliers appointed to the Framework will be required to meet the relevant technical, regulatory, security and service requirements applicable to the services they provide. The Framework will enable eligible organisations to award Call-Off Contracts in accordance with the award procedures set out in the Framework Agreement and procurement documents.
Full CPV breakdown
- 66000000 — Financial and insurance services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Framework agreement
- Yes
- Framework details
- The Framework will provide eligible NHC Members with access to appointed Supply Partners across the Electronic Payment Services service areas. Call-Off Contracts may be awarded through the award procedures set out in the Framework Agreement, including Direct Award or Further Competition, as applicable to the Member's requirements. A Direct Award may be made where the Member's requirements can be objectively met by a particular Supply Partner in accordance with the objective selection mechanism specified in the Framework Agreement. Where more than one Supply Partner is capable of meeting the Member's requirements, the Member may undertake a Further Competition between the relevant Supply Partners. Further Competitions may assess quality and price criteria appropriate and proportionate to the specific requirement. Framework pricing will be established through the pricing submitted by Supply Partners at tender stage in accordance with the Pricing Schedule and Pricing Instructions. Depending on the service being provided, pricing may include transaction charges, management fees, RRP and percentage discounts, subscription/licence charges, implementation costs and other pricing mechanisms specified within the Framework pricing documentation. At Call-Off, pricing will be determined in accordance with the Framework pricing provisions and the Member's specific service requirements. Only Supply Partners appointed to the Framework and capable of providing the relevant services will be eligible for consideration for a Call-Off Contract. The detailed award procedures, selection mechanisms and pricing provisions are set out in the Framework Agreement and associated procurement documents.
- Submission method
- Delta e-sourcing platform https://www.delta-esourcing.com/
- Enquiries close
- 15 Jan 2027
- Award decision expected
- 23 Apr 2027
- Language
- EN
- Published
- 13 Nov 2026 14:10
- Deadline
- 27 Jan 2027 12:00
- OCID
- ocds-h6vhtk-07bbc4
- Notice ID
- ocds-h6vhtk-07bbc4
Full notice record
80 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Name | Northern Housing Consortium Ltd |
| Address › Street | Hope Street Xchange, 1-3 Hind Street, Sunderland |
| Address › Town / city | Sunderland |
| Address › Postcode | SR1 3QD |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKC23 |
| Role | buyer |
| Classification › Description | Public authority - sub-central government |
Buyer
| Name | Northern Housing Consortium Ltd |
Tender
| Title | Electronic Payment Services 2027-2031 |
| Status | active |
| Item › CPV › CPV 1 › Description | Financial and insurance services |
| Item › CPV › CPV 2 › Description | Banking services |
| Item › CPV › CPV 3 › Description | Financial transaction processing and clearing-house services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Value › Value incl. VAT | £156,000,000 |
| Value › Value | £130,000,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Category | services |
| Above threshold | Yes |
| Participation Fees › Type | win |
| Participation Fees › Relative Value › Proportion | 0.02 |
| Participation Fees › Relative Value › Monetary Value | award |
| Participation Fees › Description | Suppliers will be charged maximum upto 2% of the awarded contract value. The Consortium reserves the right to lower this on a case by case based on the value or strategic importance of the contract. |
| Techniques › Framework agreement | Yes |
| Techniques › Framework agreement › Method | With and without reopening competition |
| Techniques › Framework agreement › Type | open |
| Techniques › Framework agreement › Buyer Categories | The framework will be available for use by all current and future members of the Northern Housing Consortium. For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/. Teckal Companies and any subsidiary companies wholly owned by those members are included. |
| Techniques › Framework agreement › Buyer Location Restrictions › Gazetteer › Identifiers | UK |
| How to submit | Delta e-sourcing platform https://www.delta-esourcing.com/ |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Bidding period › End | 27 Jan 2027 |
| Questions period › End | 15 Jan 2027 |
| Award decision period › End | 23 Apr 2027 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £156,000,000 |
| Lot › Value › Value | £130,000,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Weighting Description | Bidders must achieve a minimum score of 3 to pass in each question |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Ongoing Customer Service |
| Lot › Award criteria › Criterion › Criterion 1 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Crisis Customer Service |
| Lot › Award criteria › Criterion › Criterion 2 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Name | Business Continuity |
| Lot › Award criteria › Criterion › Criterion 3 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 4 › Name | Implementation and Integration |
| Lot › Award criteria › Criterion › Criterion 4 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 5 › Name | Coverage |
| Lot › Award criteria › Criterion › Criterion 5 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 6 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 6 › Name | Future Proofing |
| Lot › Award criteria › Criterion › Criterion 6 › Description | Bidders must achieve |
| Lot › Award criteria › Criterion › Criterion 7 › Type | price |
| Lot › Award criteria › Criterion › Criterion 7 › Name | Pricing |
| Lot › Award criteria › Criterion › Criterion 7 › Description | Bidders submit pric |
| Lot › Selection Criteria › Criterion › Criterion 1 › Type | economic |
| Lot › Selection Criteria › Criterion › Criterion 1 › Description | information available in the Tender documents |
| Lot › Selection Criteria › Criterion › Criterion 2 › Type | technical |
| Lot › Selection Criteria › Criterion › Criterion 2 › Description | Information available in the tender documents |
| Lot › Suitable for › SMEs | Yes |
| Lot › Suitable for › VCSEs | Yes |
| Lot › Contract period › Start | 1 Aug 2027 |
| Lot › Contract period › End | 31 Jul 2031 |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | Tender notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/108046-2026 |
| Document › Document 2 › Published | 13 Nov 2026 |