Award,contract
Find a Tender
Complete
Save tender
24/7 Clinical Call Handling Services
Buyer: Birmingham Community Healthcare NHS Foundation Trust
Deadline
Not available — this notice may describe a possible future opportunity.
Region
Not specified
Value
£222,162
Type
Award,contract
SME fit
—
Duration
—
Description
The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community Division. The supplier take all messages for the members of the IMTs, follows a scheduled pathway of escalation as well as directing all referrals appropriately to the referral management centre or the multidisciplinary team allowing for immediate prioritisation, according to clinical need.
Quick actions
Key details
- CPV category
- —
- Procurement method
- Direct award
- Published
- 02 Jul 2026 15:12
- VCSE suitable
- —
Reference
- OCID
- ocds-h6vhtk-06c29a
- Notice ID
- ocds-h6vhtk-06c29a
- In our database since
- 17 Aug 2026