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Salesforce Platform Licensing and Support Services

Published 26 Jun 2026
26 Jun 2026


Reference: ocds-h6vhtk-06a755
Provision of Salesforce Platform licensing, associated SaaS platform services, and support arrangements required to support NESO's customer-facing and operational activities, including Connections and Market Registration services. The contract will ensure continuity of service following TSA exit arrangements and includes the renewal and management of the existing Salesforce estate, including associated platform components and user licensing.

Full CPV breakdown

  • 72260000 — Software-related services (primary)

Notice details

Buyer type
Other public body
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Direct award
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
26 Jun 2026 13:38
OCID
ocds-h6vhtk-06a755
Notice ID
ocds-h6vhtk-06a755

Organisations on this notice

Supplier Large
Floor 26 Salesforce Tower, London, EC2N 4AY, United Kingdom
GB-COH 05094083

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Party 1 › Address › Street St Catherine's Lodge Bearwood Road
Party 1 › Address › Town / city Wokingham
Party 1 › Address › Postcode RG41 5BN
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ11
Party 1 › Contact › Email nesoprocurement@neso.energy
Party 1 › Role buyer
Party 1 › Classification › Description Public undertaking
Party 2 › Name SALESFORCE UK LIMITED
Party 2 › Address › Street Floor 26 Salesforce Tower
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2N 4AY
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Contact › Email EMEA-GPS@salesforce.com
Party 2 › Role supplier
Party 2 › Link http://www.salesforce.com
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name NATIONAL ENERGY SYSTEM OPERATOR LIMITED

Tender

Title Salesforce Platform Licensing and Support Services
Description Provision of Salesforce Platform licensing, associated SaaS platform services, and support arrangements required to support NESO's customer-facing and operational activities, including Connections and Market Registration services. The contract will ensure continuity of service following TSA exit arrangements and includes the renewal and management of the existing Salesforce estate, including associated platform components and user licensing.
Status complete
Procedure type direct
Procedure Direct award
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Award 1 › Status active
Award 1 › Category services
Award 1 › Supplier › Name SALESFORCE UK LIMITED
Award 1 › Item › CPV › Description Software-related services
Award 1 › Item › Delivery › Region (NUTS) UK
Award 1 › Item › Delivery › Country GB
Award 1 › Item › Delivery › Country United Kingdom
Award 2 › Status active
Award 2 › Category services
Award 2 › Supplier › Name SALESFORCE UK LIMITED
Award 2 › Item › CPV › Description Software-related services
Award 2 › Item › Delivery › Region (NUTS) UK
Award 2 › Item › Delivery › Country GB
Award 2 › Item › Delivery › Country United Kingdom

Contracts

Contract 1 › Status active
Contract 1 › Contract period › Start 1 Jun 2026
Contract 1 › Contract period › End 30 May 2027
Contract 1 › Has options Yes
Contract 1 › Value › Value incl. VAT £4,809,606.35
Contract 1 › Value › Value £4,008,005.29
Contract 1 › Value › Currency GBP
Contract 1 › Above threshold Yes
Contract 1 › Signed 28 May 2026
Contract 1 › No Agreed Metrics Rationale The contract value is below the threshold at which key performance indicators are required under the Procurement Act 2023. Performance of the services will be managed through the contractual service provisions and supplier governance arrangements.
Contract 1 › Document › Document type Contract notice
Contract 1 › Document › Description Contract details notice on Find a Tender
Contract 1 › Document › Link https://www.find-tender.service.gov.uk/Notice/060344-2026
Contract 1 › Document › Published 26 Jun 2026
Contract 2 › Status active
Contract 2 › Contract period › Start 1 Jun 2026
Contract 2 › Contract period › End 30 May 2027
Contract 2 › Value › Value incl. VAT £0
Contract 2 › Value › Value £0
Contract 2 › Value › Currency GBP
Contract 2 › Above threshold No
Contract 2 › Signed 28 May 2026
Contract 2 › Document › Document type Contract notice
Contract 2 › Document › Description Contract details notice on Find a Tender
Contract 2 › Document › Link https://www.find-tender.service.gov.uk/Notice/060344-2026
Contract 2 › Document › Published 26 Jun 2026
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