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AWARD
Complete
Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)
Published 9 Jun 2026
9 Jun 2026
- Primary CPV
-
85100000 *
Health services
- Location
- 🇬🇧 York, Yorkshire & the Humber
- Value
- No value specified
- Contract
-
3 years Duration
22/06/2026 22/06/2029
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
West Offices, York, YO1 6GA, United Kingdom · UKE21
Contact
Award Criteria
Not specified
Related tenders
LONDON NORTH EASTERN RAILWAY LIMITED
All notices from this publisher Same CPV code
85100000 *
All notices with this CPV code
Reference: RFQ000046 RFQ000047
Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide confidential support to employees for personal or work-related challenges, including emotional wellbeing, financial advice, family matters, bereavement, and psychological support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma counselling, and other psychological treatments to help employees manage mental health challenges, particularly those caused by stress, trauma, or role-related psychological concerns. The EAP should be accessible to all LNER employees, including remote workers, across the LNER route.
Trauma Counselling: A key component of the Counselling should include access to trauma-specific counselling, delivered by professionals with experience in dealing with workplace trauma, ideally including rail-related incidents.
Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert physiotherapy support to all employees, including remote workers, across the LNER route.
Awarded to
Full CPV breakdown
- 85100000 — Health services (primary)
Notice details
- Buyer type
- Other public body
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Bids received
- 12
- Winning supplier
- SME
- Lots
- 2
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 14 May 2026
- Standstill period ends
- 19 Jun 2026
- Contract can be extended to
- 22 Jun 2031
- Renewal
- Option to extend for a further 1 + 1 years
- Number of lots
- 2
- Language
- EN
- Published
- 09 Jun 2026 15:27
- OCID
- ocds-h6vhtk-05ec34
- Notice ID
- RFQ000046 RFQ000047
Competition
12
Bids received
6
Bids considered at final stage
4
SME bids at final stage
0
VCSE bids at final stage
Organisations on this notice
Supplier Large
Habib House, 9 Stevenson Square, Manchester, M1 1DB, United Kingdom
GB-COH 11815511
Supplier SME
Brenner House, Houghton Le Spring, DH4 5RA, United Kingdom
GB-COH 04530717
Lots (2)
Lot 1
· Complete
Lot 2
· Complete
Key dates
- Future Signature Date
- 22 Jun 2026 · Scheduled
- Future Signature Date
- 22 Jun 2026 · Scheduled
Full notice record
97 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | LONDON NORTH EASTERN RAILWAY LIMITED |
| Party 1 › Address › Street | West Offices |
| Party 1 › Address › Town / city | York |
| Party 1 › Address › Postcode | YO1 6GA |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKE21 |
| Party 1 › Contact › Email | procurement@lner.co.uk |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public undertaking |
| Party 2 › Name | SPECTRUM WELLNESS UK LTD |
| Party 2 › Address › Street | Habib House, 9 Stevenson Square |
| Party 2 › Address › Town / city | Manchester |
| Party 2 › Address › Postcode | M1 1DB |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKD33 |
| Party 2 › Contact › Email | bids@spectrum.life |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.spectrum.life |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
| Party 3 › Name | UK INDEPENDENT MEDICAL SERVICES LIMITED |
| Party 3 › Address › Street | Brenner House |
| Party 3 › Address › Town / city | Houghton Le Spring |
| Party 3 › Address › Postcode | DH4 5RA |
| Party 3 › Address › Country | GB |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Address › Region (NUTS) | UKC23 |
| Party 3 › Contact › Email | wellbeing@ukim-oh.com |
| Party 3 › Role | supplier |
| Party 3 › Link | http://www.ukim-oh.com |
| Party 3 › Business size | sme |
| Party 3 › VCSEs | No |
| Party 3 › Public service mission organisation | No |
| Party 3 › Sheltered workshop | No |
Buyer
| Name | LONDON NORTH EASTERN RAILWAY LIMITED |
Tender
| Title | Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2) |
| Status | complete |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Lot › Lot 1 › Status | complete |
| Lot › Lot 2 › Status | complete |
Awards
| Award 1 › Title | Employee Assistance Programme (EAP) and Counselling Services |
| Award 1 › Status | pending |
| Award 1 › Date | 14 May 2026 |
| Award 1 › Value › Value incl. VAT | £1,631,578 |
| Award 1 › Value › Currency | GBP |
| Award 1 › Category | services |
| Award 1 › Above threshold | Yes |
| Award 1 › Supplier › Name | SPECTRUM WELLNESS UK LTD |
| Award 1 › Item › CPV › Description | Health services |
| Award 1 › Item › Delivery › Region (NUTS) | UK |
| Award 1 › Item › Delivery › Country | GB |
| Award 1 › Item › Delivery › Country | United Kingdom |
| Award 1 › Standstill period › End | 19 Jun 2026 |
| Award 1 › Contract period › Start | 22 Jun 2026 |
| Award 1 › Contract period › End | 22 Jun 2029 |
| Award 1 › Contract period › Can be extended to | 22 Jun 2031 |
| Award 1 › Can be renewed | Yes |
| Award 1 › Renewal › Description | Option to extend for a further 1 + 1 years |
| Award 1 › Document › Document type | Award notice |
| Award 1 › Document › Description | Contract award notice on Find a Tender |
| Award 1 › Document › Link | https://www.find-tender.service.gov.uk/Notice/054384-2026 |
| Award 1 › Document › Published | 9 Jun 2026 |
| Award 1 › Assessment Summaries Date Sent | 15 May 2026 |
| Award 1 › Milestone › Type | Future signature date |
| Award 1 › Milestone › Due | 22 Jun 2026 |
| Award 1 › Milestone › Status | scheduled |
| Award 2 › Title | Musculoskeletal Support and Treatment Services (Lot 2) |
| Award 2 › Status | pending |
| Award 2 › Date | 13 May 2026 |
| Award 2 › Value › Value incl. VAT | £447,235 |
| Award 2 › Value › Currency | GBP |
| Award 2 › Category | services |
| Award 2 › Above threshold | Yes |
| Award 2 › Supplier › Name | UK INDEPENDENT MEDICAL SERVICES LIMITED |
| Award 2 › Item › CPV › Description | Health services |
| Award 2 › Item › Delivery › Region (NUTS) | UK |
| Award 2 › Item › Delivery › Country | GB |
| Award 2 › Item › Delivery › Country | United Kingdom |
| Award 2 › Standstill period › End | 19 Jun 2026 |
| Award 2 › Contract period › Start | 22 Jun 2026 |
| Award 2 › Contract period › End | 22 Jun 2029 |
| Award 2 › Contract period › Can be extended to | 22 Jun 2031 |
| Award 2 › Can be renewed | Yes |
| Award 2 › Renewal › Description | Option to extend for a further 1 + 1 years |
| Award 2 › Document › Document type | Award notice |
| Award 2 › Document › Description | Contract award notice on Find a Tender |
| Award 2 › Document › Link | https://www.find-tender.service.gov.uk/Notice/054384-2026 |
| Award 2 › Document › Published | 9 Jun 2026 |
| Award 2 › Assessment Summaries Date Sent | 19 May 2026 |
| Award 2 › Milestone › Type | Future signature date |
| Award 2 › Milestone › Due | 22 Jun 2026 |
| Award 2 › Milestone › Status | scheduled |