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AWARD
Framework Complete
Framework for Family Support Hours in the London Borough of Waltham Forest
Published 18 May 2026
18 May 2026
- Primary CPV
-
85000000 *
Health and social work services
- Location
- 🇬🇧 Redbridge and Waltham Forest, London
- Value
- £4,000,000
- Contract
-
2 years Duration
01/06/2026 31/05/2028
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Waltham Forest Town Hall, London, E17 4JF, United Kingdom · UKI53
Contact
Award Criteria
Not specified
Related tenders
London Borough of Waltham Forest
All notices from this publisher Same CPV code
85000000 *
All notices with this CPV code
Reference: DN804097
LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.
Awarded to
Immediate Medical Solutions Limited
15 May 2026 · £4,000,000
LIFECOME CARE LIMITED
15 May 2026 · £4,000,000
Livingstone Healthcare Services
15 May 2026 · £4,000,000
LONDON COMMUNITY CARE LIMITED
15 May 2026 · £4,000,000
MY HEALTH CARE SUPPORT LTD
15 May 2026 · £4,000,000
PARENT-HELP LTD
15 May 2026 · £4,000,000
POTTON KARE SERVICES LTD
15 May 2026 · £4,000,000
Reddo Care and Support C.I.C
15 May 2026 · £4,000,000
Supreme Company and Sons Ltd
15 May 2026 · £4,000,000
UNIQUE PERSONNEL (UK) LIMITED
15 May 2026 · £4,000,000
VISTA CARE SOLUTIONS LIMITED
15 May 2026 · £4,000,000
LIFESERVE SOLUTIONS LIMITED
15 May 2026 · £4,000,000
Full CPV breakdown
- 85000000 — Health and social work services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Bids received
- 20
- Winning supplier
- SME
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 15 May 2026
- Standstill period ends
- 28 May 2026
- Contract can be extended to
- 31 May 2030
- Renewal
- Contract to commence on 1st June 2026 and, subject to earlier termination in accordance with the Contract, to continue until midnight on 31st May 2028 with the option to extend for one twenty-four-month period up to 31st May 2030.
- Framework agreement
- Yes
- Language
- EN
- Published
- 18 May 2026 16:26
- OCID
- ocds-h6vhtk-060d91
- Notice ID
- DN804097
Competition
20
Bids received
14
Bids considered at final stage
12
SME bids at final stage
0
VCSE bids at final stage
Organisations on this notice
Supplier SME
LifeCome Care Limited
Supplier SME
128b Brixton Hill, London, SW2 1RS, United Kingdom
1@•••••
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GB-PPON PBQG-2153-WGPV
Supplier SME
Sutherland House, 43 Sutherland Rd, London, E17 6BU, United Kingdom
1@•••••
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GB-PPON PBHG-8251-ZZDX
Supplier SME
Suite 134 Business Design Centre, 52 Upper Street, Islington, N1 0QH, United Kingdom
1@•••••
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GB-PPON PRTM-6789-LVGY
My Health Care Support Ltd
Supplier SME
Office 1760 182-184 High Street North, London, E6 2JA, United Kingdom
1@•••••
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GB-PPON PCPG-3591-BRHX
Parent-Help Ltd
Supplier SME
20-22 Wenlock Road, London, N1 7GU, United Kingdom
1@•••••
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GB-PPON PLLH-5651-NZLG
Supplier SME
Church Walk House, Basildon, SS14 1GJ, United Kingdom
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GB-PPON PZZJ-2181-QMYR
Supplier SME
Suite 215, Grangewood House Suite 215, Grangewood House, 43 Oakwood Hill Industrial Estate, Loughton, IG10 3TZ, United Kingdom
1@•••••
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GB-PPON PNJT-5571-MYQH
Supplier SME
Unit 2 96 Romford Road, London, E15 4EQ, United Kingdom
1@•••••
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GB-PPON PMGH-8857-XHDZ
Supplier SME
394 STREATHAM HIGH ROAD, London, SW16 6HX, United Kingdom
1@•••••
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GB-PPON PCJC-3143-GLCV
Vista Care Solutions Limited
Supplier SME
3-9 Balaam Street,, London, E13 8EB, United Kingdom
1@•••••
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GB-PPON PTDL-6945-RZTD
Supplier SME
Office 205, Rex House, London, N12 0DD, United Kingdom
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GB-PPON PWRJ-4592-NMTX
Key dates
- Future Signature Date
- 29 May 2026 · Scheduled
Full notice record
202 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | London Borough of Waltham Forest |
| Party 1 › Address › Street | Waltham Forest Town Hall |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | E17 4JF |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI53 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.walthamforest.gov.uk/ |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | Immediate Medical Solutions Limited |
| Party 2 › Address › Street | 18 Raven Road |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | E18 1HB |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI53 |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
| Party 3 › Name | LifeCome Care Limited |
| Party 3 › Address › Street | 128b Brixton Hill |
| Party 3 › Address › Town / city | London |
| Party 3 › Address › Postcode | SW2 1RS |
| Party 3 › Address › Country | GB |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Address › Region (NUTS) | UKI45 |
| Party 3 › Role | supplier |
| Party 3 › Business size | sme |
| Party 3 › VCSEs | No |
| Party 3 › Public service mission organisation | No |
| Party 3 › Sheltered workshop | No |
| Party 4 › Name | Livingstone Healthcare Services |
| Party 4 › Address › Street | Sutherland House, 43 Sutherland Rd |
| Party 4 › Address › Town / city | London |
| Party 4 › Address › Postcode | E17 6BU |
| Party 4 › Address › Country | GB |
| Party 4 › Address › Country | United Kingdom |
| Party 4 › Address › Region (NUTS) | UKI53 |
| Party 4 › Role | supplier |
| Party 4 › Business size | sme |
| Party 4 › VCSEs | No |
| Party 4 › Public service mission organisation | No |
| Party 4 › Sheltered workshop | No |
| Party 5 › Name | LONDON COMMUNITY CARE LIMITED |
| Party 5 › Address › Street | Suite 134 Business Design Centre, 52 Upper Street |
| Party 5 › Address › Town / city | Islington |
| Party 5 › Address › Postcode | N1 0QH |
| Party 5 › Address › Country | GB |
| Party 5 › Address › Country | United Kingdom |
| Party 5 › Address › Region (NUTS) | UKI43 |
| Party 5 › Role | supplier |
| Party 5 › Business size | sme |
| Party 5 › VCSEs | No |
| Party 5 › Public service mission organisation | No |
| Party 5 › Sheltered workshop | No |
| Party 5 › Control › Description | T/A SureCare Central London |
| Party 6 › Name | My Health Care Support Ltd |
| Party 6 › Address › Street | Office 1760 182-184 High Street North |
| Party 6 › Address › Town / city | London |
| Party 6 › Address › Postcode | E6 2JA |
| Party 6 › Address › Country | GB |
| Party 6 › Address › Country | United Kingdom |
| Party 6 › Address › Region (NUTS) | UKI41 |
| Party 6 › Role | supplier |
| Party 6 › Business size | sme |
| Party 6 › VCSEs | No |
| Party 6 › Public service mission organisation | No |
| Party 6 › Sheltered workshop | No |
| Party 7 › Name | Parent-Help Ltd |
| Party 7 › Address › Street | 20-22 Wenlock Road |
| Party 7 › Address › Town / city | London |
| Party 7 › Address › Postcode | N1 7GU |
| Party 7 › Address › Country | GB |
| Party 7 › Address › Country | United Kingdom |
| Party 7 › Address › Region (NUTS) | UKI41 |
| Party 7 › Role | supplier |
| Party 7 › Business size | sme |
| Party 7 › VCSEs | No |
| Party 7 › Public service mission organisation | No |
| Party 7 › Sheltered workshop | No |
| Party 8 › Name | POTTON KARE SERVICES LTD |
| Party 8 › Address › Street | Church Walk House |
| Party 8 › Address › Town / city | Basildon |
| Party 8 › Address › Postcode | SS14 1GJ |
| Party 8 › Address › Country | GB |
| Party 8 › Address › Country | United Kingdom |
| Party 8 › Address › Region (NUTS) | UKH37 |
| Party 8 › Role | supplier |
| Party 8 › Business size | sme |
| Party 8 › VCSEs | No |
| Party 8 › Public service mission organisation | No |
| Party 8 › Sheltered workshop | No |
| Party 9 › Name | Reddo Care and Support C.I.C |
| Party 9 › Address › Street | Suite 215, Grangewood House Suite 215, Grangewood House, 43 Oakwood Hill Industrial Estate |
| Party 9 › Address › Town / city | Loughton |
| Party 9 › Address › Postcode | IG10 3TZ |
| Party 9 › Address › Country | GB |
| Party 9 › Address › Country | United Kingdom |
| Party 9 › Address › Region (NUTS) | UKH35 |
| Party 9 › Role | supplier |
| Party 9 › Business size | sme |
| Party 9 › VCSEs | No |
| Party 9 › Public service mission organisation | No |
| Party 9 › Sheltered workshop | No |
| Party 10 › Name | Supreme Company and Sons Ltd |
| Party 10 › Address › Street | Unit 2 96 Romford Road |
| Party 10 › Address › Town / city | London |
| Party 10 › Address › Postcode | E15 4EQ |
| Party 10 › Address › Country | GB |
| Party 10 › Address › Country | United Kingdom |
| Party 10 › Address › Region (NUTS) | UKI41 |
| Party 10 › Role | supplier |
| Party 10 › Business size | sme |
| Party 10 › VCSEs | No |
| Party 10 › Public service mission organisation | No |
| Party 10 › Sheltered workshop | No |
| Party 10 › Control › Description | T/A SureCare Central London |
| Party 11 › Name | UNIQUE PERSONNEL (UK) LIMITED |
| Party 11 › Address › Street | 394 STREATHAM HIGH ROAD |
| Party 11 › Address › Town / city | London |
| Party 11 › Address › Postcode | SW16 6HX |
| Party 11 › Address › Country | GB |
| Party 11 › Address › Country | United Kingdom |
| Party 11 › Address › Region (NUTS) | UKI45 |
| Party 11 › Role | supplier |
| Party 11 › Business size | sme |
| Party 11 › VCSEs | No |
| Party 11 › Public service mission organisation | No |
| Party 11 › Sheltered workshop | No |
| Party 12 › Name | Vista Care Solutions Limited |
| Party 12 › Address › Street | 3-9 Balaam Street, |
| Party 12 › Address › Town / city | London |
| Party 12 › Address › Postcode | E13 8EB |
| Party 12 › Address › Country | GB |
| Party 12 › Address › Country | United Kingdom |
| Party 12 › Address › Region (NUTS) | UKI41 |
| Party 12 › Role | supplier |
| Party 12 › Business size | sme |
| Party 12 › VCSEs | No |
| Party 12 › Public service mission organisation | No |
| Party 12 › Sheltered workshop | No |
| Party 13 › Name | LIFESERVE SOLUTIONS LIMITED |
| Party 13 › Address › Street | Office 205, Rex House |
| Party 13 › Address › Town / city | London |
| Party 13 › Address › Postcode | N12 0DD |
| Party 13 › Address › Country | GB |
| Party 13 › Address › Country | United Kingdom |
| Party 13 › Address › Region (NUTS) | UKI71 |
| Party 13 › Role | supplier |
| Party 13 › Business size | sme |
| Party 13 › VCSEs | No |
| Party 13 › Public service mission organisation | No |
| Party 13 › Sheltered workshop | No |
Buyer
| Name | London Borough of Waltham Forest |
Tender
| Title | Framework for Family Support Hours in the London Borough of Waltham Forest |
| Status | complete |
| Procedure type | open |
| Procedure | Open procedure |
| Techniques › Framework agreement | Yes |
| Techniques › Framework agreement › Is Open Framework Scheme | Yes |
| Lot › Status | complete |
Awards
| Title | Framework for Family Support Hours in the London Borough of Waltham Forest |
| Status | pending |
| Date | 15 May 2026 |
| Value › Value incl. VAT | £4,800,000 |
| Value › Value | £4,000,000 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Supplier 1 › Name | Immediate Medical Solutions Limited |
| Supplier › Supplier 2 › Name | LifeCome Care Limited |
| Supplier › Supplier 3 › Name | Livingstone Healthcare Services |
| Supplier › Supplier 4 › Name | LONDON COMMUNITY CARE LIMITED |
| Supplier › Supplier 5 › Name | My Health Care Support Ltd |
| Supplier › Supplier 6 › Name | Parent-Help Ltd |
| Supplier › Supplier 7 › Name | POTTON KARE SERVICES LTD |
| Supplier › Supplier 8 › Name | Reddo Care and Support C.I.C |
| Supplier › Supplier 9 › Name | Supreme Company and Sons Ltd |
| Supplier › Supplier 10 › Name | UNIQUE PERSONNEL (UK) LIMITED |
| Supplier › Supplier 11 › Name | Vista Care Solutions Limited |
| Supplier › Supplier 12 › Name | LIFESERVE SOLUTIONS LIMITED |
| Item › CPV › Description | Health and social work services |
| Item › Delivery › Region (NUTS) | UKI53 |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Standstill period › End | 28 May 2026 |
| Contract period › Start | 1 Jun 2026 |
| Contract period › End | 31 May 2028 |
| Contract period › Can be extended to | 31 May 2030 |
| Can be renewed | Yes |
| Renewal › Description | Contract to commence on 1st June 2026 and, subject to earlier termination in accordance with the Contract, to continue until midnight on 31st May 2028 with the option to extend for one twenty-four-month period up to 31st May 2030. |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/045479-2026 |
| Document › Published | 18 May 2026 |
| Assessment Summaries Date Sent | 15 May 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 29 May 2026 |
| Milestone › Status | scheduled |