Digital Payment Services

Published 14 Apr 2026

14 Apr 2026

Closed 1 May 2026

NORTH STAR HOUSING GROUP

Primary CPV: 48217000 *
Transaction-processing software package
Location: 🇬🇧 North East
Value: £280,000
Contract: 5 years Duration
01/08/2026 01/08/2031
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Endeavour House, Thornaby, TS17 6QN, United Kingdom · UKC

Contact

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Award Criteria

Catherine Sewell (10%)

FULL DOCUMENTATION

Bidding Documents (in-tendhost.co.uk) · Bidding Documents

Related tenders

NORTH STAR HOUSING GROUP

All notices from this publisher

Same CPV code

48217000 *

All notices with this CPV code

Reference: NSHG/0009

North Star Housing Group is inviting suitably qualified and experienced organisations to submit a tender for the provision of Electronic Payment Services to support the collection of rent and other customer charges. Please refer to tender document pack for more detail. https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help

Full CPV breakdown

48217000 — Transaction-processing software package (primary)

Notice details

Buyer type: Other public body
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Open procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: 2 years on a 1 year + 1 year basis
Submission method: All submission must come through the portal - https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help
Enquiries close: 6 Apr 2026
Award decision expected: 8 May 2026
Language: EN
Published: 14 Apr 2026 11:05
Deadline: 01 May 2026 18:00
OCID: ocds-h6vhtk-06780c
Notice ID: NSHG/0009

Full notice record

68 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name	NORTH STAR HOUSING GROUP
Address › Street	Endeavour House
Address › Town / city	Thornaby
Address › Postcode	TS17 6QN
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKC11
Role	buyer
Link	http://www.northstarhg.co.uk
Classification › Description	Public undertaking

Buyer

Name	NORTH STAR HOUSING GROUP

Tender

Title	Digital Payment Services
Description	North Star Housing Group is inviting suitably qualified and experienced organisations to submit a tender for the provision of Electronic Payment Services to support the collection of rent and other customer charges. Please refer to tender document pack for more detail. https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help
Status	active
Item › CPV › CPV 1 › Description	Transaction-processing software package
Item › CPV › CPV 2 › Description	Business transaction and personal business software package
Item › CPV › CPV 3 › Description	Financial consultancy, financial transaction processing and clearing-house services
Item › CPV › CPV 4 › Description	Financial transaction processing and clearing-house services
Item › CPV › CPV 5 › Description	Transaction-processing software development services
Item › Delivery › Region (NUTS)	UKC
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£350,000
Value › Value	£280,000
Value › Currency	GBP
Procedure type	open
Procedure	Open procedure
Category	services
Above threshold	Yes
How to submit	All submission must come through the portal - https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Bidding period › End	1 May 2026
Questions period › End	6 Apr 2026
Award decision period › End	8 May 2026
Lot › Status	active
Lot › Value › Value incl. VAT	£350,000
Lot › Value › Value	£280,000
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	price
Lot › Award criteria › Criterion › Criterion 1 › Name	Catherine Sewell
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	60
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Catherine Sewell
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	30
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Catherine Sewell
Lot › Award criteria › Criterion › Criterion 3 › Description	Social value
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Contract period › Start	1 Aug 2026
Lot › Contract period › End	1 Aug 2031
Lot › Contract period › Can be extended to	1 Aug 2033
Lot › Can be renewed	Yes
Lot › Renewal › Description	2 years on a 1 year + 1 year basis
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Bidding documents
Document › Document 2 › Description	https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help
Document › Document 2 › Link	https://in-tendhost.co.uk/northstarhousinggroup/aspx/Help
Document › Document 3 › Document type	Tender notice
Document › Document 3 › Description	Tender notice on Find a Tender
Document › Document 3 › Link	https://www.find-tender.service.gov.uk/Notice/033642-2026
Document › Document 3 › Published	14 Apr 2026
Contract Terms › Financial Terms	30 days
Amendment › Description	Deadline has been updated due to annual leave of staff members which has caused delay in answering clarification questions.

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