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AWARD
Complete
Integrated Communication Control System
Published 16 Mar 2026
16 Mar 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 North East
- Value
- £1,393,596
- Contract
-
5 years Duration
13/03/2026 12/03/2031
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
2nd Floor, Victory House, Balliol Business Park, Longbenton, Newcastle, NE12 8EW, United Kingdom · UKC
Contact
Award Criteria
Not specified
Related tenders
The Police and Crime Commissioner for No...
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: NP0366
Northumbria Police are looking to procure an on-premise integrated communications control system (ICCS) for a period of 5 years with x2 optional 12-month extension periods.
Awarded to
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Goods
- Winning supplier
- SME
- Procurement method
- Competitive flexible procedure
- Main category
- Goods
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Covered by GPA
- Yes
- Language
- EN
- Published
- 16 Mar 2026 15:46
- OCID
- ocds-h6vhtk-055da2
- Notice ID
- NP0366
Organisations on this notice
Supplier SME
Full notice record
61 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | The Police and Crime Commissioner for Northumbria |
| Party 1 › Address › Street | 2nd Floor, Victory House, Balliol Business Park, Longbenton |
| Party 1 › Address › Town / city | Newcastle |
| Party 1 › Address › Postcode | NE12 8EW |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKC22 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | ZETRON LIMITED |
| Party 2 › Address › Street | Minster Corner |
| Party 2 › Address › Town / city | Hull |
| Party 2 › Address › Postcode | HU1 1RR |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE11 |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.zetron.com |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | The Police and Crime Commissioner for Northumbria |
Tender
| Title | Integrated Communication Control System |
| Description | Northumbria Police are looking to procure an on-premise integrated communications control system (ICCS) for a period of 5 years with x2 optional 12-month extension periods. |
| Status | complete |
| Procedure type | open |
| Procedure | Competitive flexible procedure |
| Covered by | GPA |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Status | active |
| Category | goods |
| Supplier › Name | ZETRON LIMITED |
| Item › CPV › Description | Software package and information systems |
| Item › Delivery › Region (NUTS) | UKC |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | Integrated Communication Control System |
| Status | active |
| Contract period › Start | 13 Mar 2026 |
| Contract period › End | 12 Mar 2031 |
| Contract period › Can be extended to | 1 Mar 2033 |
| Can be renewed | Yes |
| Renewal › Description | X2 optional 12-month extension periods. |
| Value › Value incl. VAT | £1,672,314.68 |
| Value › Value | £1,393,595.57 |
| Value › Currency | GBP |
| Above threshold | Yes |
| Signed | 6 Mar 2026 |
| Agreed Metrics › Agreed Metric 1 › Title | System uptime |
| Agreed Metrics › Agreed Metric 1 › Description | Uptime availability of the solution (excluding scheduled/planned down time). |
| Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months | 1 |
| Agreed Metrics › Agreed Metric 2 › Title | SLA Fulfilment |
| Agreed Metrics › Agreed Metric 2 › Description | Percentage of incidents that are resolved within the agreed SLA |
| Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months | 1 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/023665-2026 |
| Document › Published | 16 Mar 2026 |