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AWARD Complete Services

Cortex Support and Maintenance

Published 11 Feb 2026
11 Feb 2026


Reference: ICT 5
A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

Awarded to

Full CPV breakdown

  • 64227000 — Integrated telecommunications services (primary)

Notice details

Buyer type
Other public body · Public order and safety
Competition
Direct award (no competition)
Contract type
Services
Bids received
1
Winning supplier
Large company
Procurement method
Award procedure without prior publication of a call for competition
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Language
EN
Published
11 Feb 2026 13:33
OCID
ocds-h6vhtk-064ddd
Notice ID
ICT 5

Competition

1
Bids received

Organisations on this notice

Zetron Limited
Supplier Large
Hull, United Kingdom
GB-COH 14700366
Police and Crime Commissioner for Durham
Review Body
Durham, United Kingdom

Lots (1)

Lot 1
A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.
· Cancelled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Tender

Title Cortex Support and Maintenance
Status complete
CPV › Description Integrated telecommunications services
Category services
Description A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.
Lot › Description A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.
Lot › Award criteria › Criterion › Type price
Lot › Has options No
Lot › Status cancelled
Item › Delivery › Region (NUTS) UKC1
Procedure type limited
Procedure Award procedure without prior publication of a call for competition
Procurement Method Rationale Classifications › Description The procurement falls outside the scope of application of the directive
Reason for this procedure Under threshold

Awards

Title Cortex Support and Maintenance
Status active
Supplier › Name Zetron Limited

Organisations

Party 1 › Name Police And Crime Commissioner For Durham
Party 1 › Identifier › Legal Name Police And Crime Commissioner For Durham
Party 1 › Identifier › Scheme Entered Public procurement organisation number (PPON)
Party 1 › Address › Street Police Headquarters, Aykley Heads
Party 1 › Address › Town / city Durham
Party 1 › Address › Region (NUTS) UKC14
Party 1 › Address › Postcode DH15TT
Party 1 › Address › Country United Kingdom
Party 1 › Role buyer
Party 1 › Link https://www.durham.police.uk/
Party 1 › Classification › Classification 1 › Description Body governed by public law
Party 1 › Classification › Classification 2 › Description Public order and safety
Party 2 › Name Zetron Limited
Party 2 › Identifier › Legal Name Zetron Limited
Party 2 › Address › Town / city Hull
Party 2 › Address › Region (NUTS) UKE1
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Link https://www.zetron.com/blog/the-eagle-has-landed-introducing-zetron-li...
Party 2 › Business size large
Party 3 › Name Police and Crime Commissioner for Durham
Party 3 › Identifier › Legal Name Police and Crime Commissioner for Durham
Party 3 › Address › Town / city Durham
Party 3 › Address › Country United Kingdom
Party 3 › Role Review body

Buyer

Name Police And Crime Commissioner For Durham

Contracts

Title Cortex Support and Maintenance
Status active
Value › Value £129,244.06
Value › Currency GBP
Signed 10 Dec 2025
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