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AWARD
Services
RM6226 Debt Resolution Services - Lot 1
Published 22 Dec 2025
22 Dec 2025
- Primary CPV
-
79940000 *
Collection agency services
- Location
- 🇬🇧 Liverpool, North West
- Value
- £645,000,000
- Contract
- Not specified
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
The Capital Building, Old Hall Street, Liverpool, L3 9PP, United Kingdom · UKD72
Contact
Award Criteria
Not specified
Related tenders
The Minister for the Cabinet Office acti...
All notices from this publisher Same CPV code
79940000 *
All notices with this CPV code
Reference: RM6226
No description was published for this notice.
Awarded to
Full CPV breakdown
- 79940000 — Collection agency services (primary)
Notice details
- Contract type
- Services
- Winning supplier
- Large company
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Award status
- Active
- Language
- EN
- Published
- 22 Dec 2025 15:21
- OCID
- ocds-h6vhtk-02ca60
- Notice ID
- RM6226
Organisations on this notice
Supplier Large
9th Floor, The Capital Building, Old Hall Street, Liverpool, L3 9PP, United Kingdom
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9th Floor, The Capital Building, Old Hall Street, Liverpool, L3 9PP, United Kingdom
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9th Floor, The Capital Building, Old Hall Street, Liverpool, L3 9PP, United Kingdom
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Lots (1)
Lot 1: Managed Debt Collection Services
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services
for use by all UK public sector bodies.
Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public
sector bodies and future successor organisations which includes Central Government...
Full notice record
154 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | RM6226 Debt Resolution Services - Lot 1 |
| CPV › Description | Collection agency services |
| Category | services |
| Lot › Title | Managed Debt Collection Services |
| Lot › Contract period › Duration In Days | 1440 |
| Item › CPV › CPV 1 › Description | Financial analysis and accounting software package |
| Item › CPV › CPV 2 › Description | Financial consultancy, financial transaction processing and clearing-house services |
| Item › CPV › CPV 3 › Description | Financial consultancy services |
| Item › CPV › CPV 4 › Description | Technical analysis or consultancy services |
| Item › CPV › CPV 5 › Description | IT services: consulting, software development, Internet and support |
| Item › CPV › CPV 6 › Description | Industry specific software development services |
| Item › CPV › CPV 7 › Description | Platform interconnectivity software development services |
| Item › CPV › CPV 8 › Description | Business transaction and personal business software development services |
| Item › CPV › CPV 9 › Description | Financial analysis and accounting software development services |
| Item › CPV › CPV 10 › Description | Financial analysis software development services |
| Item › CPV › CPV 11 › Description | Financial systems software development services |
| Item › CPV › CPV 12 › Description | Accounting software development services |
| Item › CPV › CPV 13 › Description | Analytical, scientific, mathematical or forecasting software development services |
| Item › CPV › CPV 14 › Description | Analytical or scientific software development services |
| Item › CPV › CPV 15 › Description | Mathematical or forecasting software development services |
| Item › CPV › CPV 16 › Description | Sales, marketing and business intelligence software development services |
| Item › CPV › CPV 17 › Description | Business intelligence software development services |
| Item › CPV › CPV 18 › Description | Database software development services |
| Item › CPV › CPV 19 › Description | Security software development services |
| Item › CPV › CPV 20 › Description | File security software development services |
| Item › CPV › CPV 21 › Description | Data security software development services |
| Item › CPV › CPV 22 › Description | Miscellaneous software development services and computer systems |
| Item › CPV › CPV 23 › Description | Spreadsheets and enhancement software development services |
| Item › CPV › CPV 24 › Description | Systems and technical consultancy services |
| Item › CPV › CPV 25 › Description | Business analysis consultancy services |
| Item › CPV › CPV 26 › Description | System quality assurance assessment and review services |
| Item › CPV › CPV 27 › Description | Data services |
| Item › CPV › CPV 28 › Description | Data-processing services |
| Item › CPV › CPV 29 › Description | Computer tabulation services |
| Item › CPV › CPV 30 › Description | Data conversion services |
| Item › CPV › CPV 31 › Description | Data entry services |
| Item › CPV › CPV 32 › Description | Data preparation services |
| Item › CPV › CPV 33 › Description | Optical character recognition services |
| Item › CPV › CPV 34 › Description | Data capture services |
| Item › CPV › CPV 35 › Description | Data collection and collation services |
| Item › CPV › CPV 36 › Description | Data network management and support services |
| Item › CPV › CPV 37 › Description | Data network support services |
| Item › CPV › CPV 38 › Description | Data network management services |
| Item › CPV › CPV 39 › Description | Data analysis services |
| Item › CPV › CPV 40 › Description | Data storage services |
| Item › CPV › CPV 41 › Description | Data transmission services |
| Item › CPV › CPV 42 › Description | Data supply services |
| Item › CPV › CPV 43 › Description | Database services |
| Item › CPV › CPV 44 › Description | Added-value database services |
| Item › CPV › CPV 45 › Description | Data management services |
| Item › CPV › CPV 46 › Description | Content or data standardization and classification services |
| Item › CPV › CPV 47 › Description | Research and development services and related consultancy services |
| Item › CPV › CPV 48 › Description | Research and experimental development services |
| Item › CPV › CPV 49 › Description | Research services |
| Item › CPV › CPV 50 › Description | Experimental development services |
| Item › CPV › CPV 51 › Description | Research and development consultancy services |
| Item › CPV › CPV 52 › Description | Research consultancy services |
| Item › CPV › CPV 53 › Description | Development consultancy services |
| Item › CPV › CPV 54 › Description | Design and execution of research and development |
| Item › CPV › CPV 55 › Description | Administration, defence and social security services |
| Item › CPV › CPV 56 › Description | Administration services |
| Item › CPV › CPV 57 › Description | General public services |
| Item › CPV › CPV 58 › Description | Administrative services for business operations |
| Item › CPV › CPV 59 › Description | Administrative services of agencies |
| Item › CPV › CPV 60 › Description | Supporting services for the government |
| Item › CPV › CPV 61 › Description | Government services |
| Item › CPV › CPV 62 › Description | Legal services |
| Item › CPV › CPV 63 › Description | Legal advisory and representation services |
| Item › CPV › CPV 64 › Description | Legal advisory services |
| Item › CPV › CPV 65 › Description | Legal representation services |
| Item › CPV › CPV 66 › Description | Legal advisory and information services |
| Item › CPV › CPV 67 › Description | Accounting, auditing and fiscal services |
| Item › CPV › CPV 68 › Description | Accounting and auditing services |
| Item › CPV › CPV 69 › Description | Accounting services |
| Item › CPV › CPV 70 › Description | Bookkeeping services |
| Item › CPV › CPV 71 › Description | Compilation of financial statements services |
| Item › CPV › CPV 72 › Description | Auditing services |
| Item › CPV › CPV 73 › Description | Financial auditing services |
| Item › CPV › CPV 74 › Description | Internal audit services |
| Item › CPV › CPV 75 › Description | Fraud audit services |
| Item › CPV › CPV 76 › Description | Custom broker services |
| Item › CPV › CPV 77 › Description | Economic research services |
| Item › CPV › CPV 78 › Description | Performance review services |
| Item › CPV › CPV 79 › Description | Statistical services |
| Item › CPV › CPV 80 › Description | Auction services |
| Item › CPV › CPV 81 › Description | Electronic auction services |
| Item › CPV › CPV 82 › Description | Business and management consultancy and related services |
| Item › CPV › CPV 83 › Description | Business and management consultancy services |
| Item › CPV › CPV 84 › Description | General management consultancy services |
| Item › CPV › CPV 85 › Description | Financial management consultancy services |
| Item › CPV › CPV 86 › Description | Office-support services |
| Item › CPV › CPV 87 › Description | Telephone-answering services |
| Item › CPV › CPV 88 › Description | Telephone operator services |
| Item › CPV › CPV 89 › Description | Call centre |
| Item › CPV › CPV 90 › Description | Mailing-list compilation and mailing services |
| Item › CPV › CPV 91 › Description | Mailing services |
| Item › CPV › CPV 92 › Description | Supply services of personnel including temporary staff |
| Item › CPV › CPV 93 › Description | Supply services of office personnel |
| Item › CPV › CPV 94 › Description | Investigation and security services |
| Item › CPV › CPV 95 › Description | Investigation services |
| Item › CPV › CPV 96 › Description | Detective agency services |
| Item › CPV › CPV 97 › Description | Collection agency services |
| Item › CPV › CPV 98 › Description | Contract administration services |
| Item › Delivery › Region (NUTS) | UK |
Awards
| Title | Managed Debt Collection Services |
| Status | active |
| Supplier › Supplier 1 › Name | See the full supplier list within Contracts Finder |
| Supplier › Supplier 2 › Name | The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) |
Organisations
| Party 1 › Name | The Minister for the Cabinet Office acting through Crown Commercial Service |
| Party 1 › Identifier › Legal Name | The Minister for the Cabinet Office acting through Crown Commercial Service |
| Party 1 › Address › Street | The Capital Building, Old Hall Street |
| Party 1 › Address › Town / city | Liverpool |
| Party 1 › Address › Region (NUTS) | UK |
| Party 1 › Address › Postcode | L3 9PP |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.gov.uk/ccs |
| Party 2 › Name | See the full supplier list within Contracts Finder |
| Party 2 › Identifier › Legal Name | See the full supplier list within Contracts Finder |
| Party 2 › Address › Street | 9th Floor, The Capital Building, Old Hall Street |
| Party 2 › Address › Town / city | Liverpool |
| Party 2 › Address › Region (NUTS) | UK |
| Party 2 › Address › Postcode | L3 9PP |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 3 › Name | The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) |
| Party 3 › Identifier › Legal Name | The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) |
| Party 3 › Address › Street | 9th Floor, The Capital Building, Old Hall Street |
| Party 3 › Address › Town / city | Liverpool |
| Party 3 › Address › Region (NUTS) | UK |
| Party 3 › Address › Postcode | L3 9PP |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Role | supplier |
| Party 3 › Business size | large |
| Party 4 › Name | The Minister for the Cabinet Office acting through Crown Commercial Service |
| Party 4 › Identifier › Legal Name | The Minister for the Cabinet Office acting through Crown Commercial Service |
| Party 4 › Address › Street | 9th Floor, The Capital Building, Old Hall Street |
| Party 4 › Address › Town / city | Liverpool |
| Party 4 › Address › Postcode | L3 9PP |
| Party 4 › Address › Country | United Kingdom |
| Party 4 › Role | Review body |
Buyer
| Name | The Minister for the Cabinet Office acting through Crown Commercial Service |
Contracts
| Title | Managed Debt Collection Services |
| Status | active |
| Value › Value | £645,000,000 |
| Value › Currency | GBP |
| Signed | 14 Dec 2021 |
| Contract period › Duration In Days | 1800 |
| Item › Title | Managed Debt Collection Services |
| Item › CPV › Description | Collection agency services |
| Item › Delivery › Region (NUTS) | UK |
| Amendment › Description | The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change. |
| Amendment › Rationale | Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The modification is required due to urgent and unforeseen circumstances that have affected the Authority’s ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established. |