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AWARD Complete

Administration and Resources for Department of Works and Pensions Initiatives

Published 19 Dec 2025
19 Dec 2025


Reference: P2334
For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): • Administration of Housing Benefit and Council Tax support – Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. • Collection of overpaid Benefit – To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. • Administration of Discretionary awards – to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council’s system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices

Full CPV breakdown

  • 75310000 — Benefit services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
1
Winning supplier
Large company
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Award date
19 Dec 2025
Standstill period ends
5 Jan 2026
Contract can be extended to
31 Jan 2030
Renewal
With the option to extend subject to satisfactory performance and funding availablity.
Language
EN
Published
19 Dec 2025 16:40
OCID
ocds-h6vhtk-052566
Notice ID
P2334

Competition

1
Bids received
1
Bids considered at final stage
0
SME bids at final stage
0
VCSE bids at final stage

Organisations on this notice

65 Gresham Street, London, EC2V 7NQ, United Kingdom
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GB-PPON PGJV-4881-DTGT

Key dates

Future Signature Date
26 Jan 2026 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Birmingham City Council
Party 1 › Address › Street Council House, 1 Victoria Square
Party 1 › Address › Town / city Birmingham
Party 1 › Address › Postcode B1 1BB
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKG31
Party 1 › Role buyer
Party 1 › Link http://www.in-tendhost.co.uk/birminghamcc
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Capita Business Services Limited
Party 2 › Address › Street 65 Gresham Street
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2V 7NQ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Birmingham City Council

Tender

Title Administration and Resources for Department of Works and Pensions Initiatives
Status complete
Procedure type open
Procedure Open procedure
Lot › Status complete

Awards

Title Administration and Resources for Department of Works and Pensions Initiatives
Status pending
Date 19 Dec 2025
Value › Value incl. VAT £2,095,824
Value › Value £1,746,520
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name Capita Business Services Limited
Item › CPV › Description Benefit services
Standstill period › End 5 Jan 2026
Contract period › Start 1 Feb 2026
Contract period › End 31 Jan 2029
Contract period › Can be extended to 31 Jan 2030
Can be renewed Yes
Renewal › Description With the option to extend subject to satisfactory performance and funding availablity.
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/085117-2025
Document › Published 19 Dec 2025
Assessment Summaries Date Sent 19 Dec 2025
Milestone › Type Future signature date
Milestone › Due 26 Jan 2026
Milestone › Status scheduled
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