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AWARD
Complete
ServiceNow licensing extension
Published 16 Dec 2025
16 Dec 2025
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 Kensington & Chelsea and Hammersmith & Fulham, London
- Value
- £546,500
- Contract
-
3 years Duration
31/12/2025 30/12/2028
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
The Science Museum, London, SW7 2DD, United Kingdom · UKI33
Contact
Award Criteria
Not specified
Related tenders
Science Museum Group
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: SCM3953M
Extension of existing ServiceNow licensing for 3 years.
Awarded to
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Central government
- Competition
- Direct award (no competition)
- Contract type
- Goods
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Goods
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 16 Dec 2025
- Standstill period ends
- 29 Dec 2025
- Contract can be extended to
- 30 Dec 2029
- Renewal
- One year extension
- Language
- EN
- Published
- 16 Dec 2025 14:23
- OCID
- ocds-h6vhtk-05f6d2
- Notice ID
- SCM3953M
Organisations on this notice
Supplier Large
Strata Building, 1 Bridge Street, Staines, TW18 4TW, United Kingdom
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GB-COH 06299383
Key dates
- Future Signature Date
- 30 Dec 2025 · Scheduled
Full notice record
51 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | Science Museum Group |
| Party 1 › Address › Street | The Science Museum |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SW7 2DD |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI33 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | SERVICENOW UK LIMITED |
| Party 2 › Address › Street | Strata Building, 1 Bridge Street |
| Party 2 › Address › Town / city | Staines |
| Party 2 › Address › Postcode | TW18 4TW |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKJ25 |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | Science Museum Group |
Tender
| Title | ServiceNow licensing extension |
| Description | Extension of existing ServiceNow licensing for 3 years. |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Lot › Status | complete |
Awards
| Title | ServiceNow licensing extension |
| Status | pending |
| Date | 16 Dec 2025 |
| Value › Value incl. VAT | £655,799 |
| Value › Value | £546,500 |
| Value › Currency | GBP |
| Category | goods |
| Above threshold | Yes |
| Supplier › Name | SERVICENOW UK LIMITED |
| Item › CPV › Description | Software package and information systems |
| Standstill period › End | 29 Dec 2025 |
| Contract period › Start | 31 Dec 2025 |
| Contract period › End | 30 Dec 2028 |
| Contract period › Can be extended to | 30 Dec 2029 |
| Can be renewed | Yes |
| Renewal › Description | One year extension |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/083424-2025 |
| Document › Published | 16 Dec 2025 |
| Milestone › Type | Future signature date |
| Milestone › Due | 30 Dec 2025 |
| Milestone › Status | scheduled |