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AWARD
Complete Goods
Customer Relationship Management System
Published 15 Dec 2025
15 Dec 2025
- Primary CPV
-
48445000 *
Customer Relation Management software package
- Location
- 🇬🇧 South East
- Value
- £803,724
- Contract
- Not specified
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Oxpens Road, Oxford, OX1 1SA, United Kingdom · South East
Contact
Award Criteria
- Quality
- Price
Related tenders
Activate Learning
All notices from this publisher Same CPV code
48445000 *
All notices with this CPV code
Reference: CA15239 -
The provision, implementation and ongoing support of a CRM System.
Awarded to
Full CPV breakdown
- 48445000 — Customer Relation Management software package (primary)
Notice details
- Buyer type
- Other public body · Education
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Goods
- Bids received
- 4
- Winning supplier
- Large company
- Procurement method
- Restricted procedure
- Main category
- Goods
- Legal basis
- CELEX 32014L0024
- Notice status
- Complete
- Award status
- Active
- Options
- 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)
- Language
- EN
- Published
- 15 Dec 2025 16:54
- OCID
- ocds-h6vhtk-04daf0
- Notice ID
- CA15239 -
Competition
4
Bids received
Organisations on this notice
Supplier Large
35 New Broad Street,, LONDON, EC2M 1NH, United Kingdom
+44 2086380551
Review Body
City of Oxford College Campus, Oxford, OX1 1SA, United Kingdom
+44 8006126008
Lots (1)
Lot 1
Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management...
· Cancelled
Full notice record
62 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Customer Relationship Management System |
| Status | complete |
| CPV › Description | Customer Relation Management software package |
| Category | goods |
| Description | The provision, implementation and ongoing support of a CRM System. |
| Lot › Description | Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management and marketing activities. It must integrate with existing system to provide a unified platform for managing data and workflows. |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Description | 80.00% |
| Lot › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Award criteria › Criterion › Criterion 2 › Description | 20.00% |
| Lot › Has options | Yes |
| Lot › Options › Description | 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s) |
| Lot › Status | cancelled |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery Location › Description | United Kingdom |
| Procedure type | selective |
| Procedure | Restricted procedure |
Awards
| Title | Customer Relationship Management System |
| Status | active |
| Supplier › Name | RIBBONFISH LIMITED |
Organisations
| Party 1 › Name | Activate Learning |
| Party 1 › Identifier › Legal Name | Activate Learning |
| Party 1 › Address › Street | Oxpens Road |
| Party 1 › Address › Town / city | Oxford |
| Party 1 › Address › Region (NUTS) | UK |
| Party 1 › Address › Postcode | OX1 1SA |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Contact › Telephone | +44 1865551216 |
| Party 1 › Contact › Email | roxanne.macmillan@ActivateLearning.ac.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.cityofoxford.ac.uk/ |
| Party 1 › Buyer profile | http://www.cityofoxford.ac.uk/ |
| Party 1 › Classification › Classification 1 › Description | Body governed by public law |
| Party 1 › Classification › Classification 2 › Description | Education |
| Party 2 › Name | RIBBONFISH LIMITED |
| Party 2 › Identifier › Legal Name | RIBBONFISH LIMITED |
| Party 2 › Address › Street | 35 New Broad Street, |
| Party 2 › Address › Town / city | LONDON |
| Party 2 › Address › Region (NUTS) | UK |
| Party 2 › Address › Postcode | EC2M 1NH |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Contact › Telephone | +44 2086380551 |
| Party 2 › Contact › Email | contactus@ribbonfish.co.uk |
| Party 2 › Role | supplier |
| Party 2 › Link | https://ribbonfish.co.uk/ |
| Party 2 › Business size | large |
| Party 3 › Name | Activate Learning |
| Party 3 › Identifier › Legal Name | Activate Learning |
| Party 3 › Address › Street | City of Oxford College Campus |
| Party 3 › Address › Town / city | Oxford |
| Party 3 › Address › Postcode | OX1 1SA |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Contact › Telephone | +44 8006126008 |
| Party 3 › Contact › Email | roxanne.macmillan@activatelearning.ac.uk |
| Party 3 › Role | Review body |
Buyer
| Name | Activate Learning |
Contracts
| Title | Customer Relationship Management System |
| Status | active |
| Value › Value | £803,724 |
| Value › Currency | GBP |
| Signed | 15 Dec 2025 |