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AWARD Framework Complete Services

Real Time Passenger Information Hardware and Software Solution

Published 27 Nov 2025
27 Nov 2025


Reference: DN746674
A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region. The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens. Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement. New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.

Full CPV breakdown

  • 72260000 — Software-related services (primary)

Notice details

Buyer type
Local authority · General public services
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
5
Winning supplier
Large company
Procurement method
Open procedure
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Framework agreement
Yes
Covered by GPA
Yes
Language
EN
Published
27 Nov 2025 15:21
OCID
ocds-h6vhtk-0590c2
Notice ID
DN746674

Competition

5
Bids received

Organisations on this notice

Ashby-de-la-Zouch, United Kingdom
Liverpool City Region Combined Authority
Review Body, Mediation Body
Liverpool, United Kingdom

Lots (1)

Lot 1
A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.
· Cancelled

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Tender

Title Real Time Passenger Information Hardware and Software Solution
Status complete
CPV › Description Software-related services
Category services
Lot › Description A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Description 70
Lot › Award criteria › Criterion › Criterion 2 › Type price
Lot › Award criteria › Criterion › Criterion 2 › Description 30
Lot › Has options No
Lot › Status cancelled
Item › Delivery › Region (NUTS) UKD7
Procedure type open
Procedure Open procedure
Techniques › Framework agreement Yes
Covered by GPA

Awards

Title Real Time Passenger Information Hardware and Software Solution
Status active
Supplier › Name Journeo Passenger Systems Ltd

Organisations

Party 1 › Name Merseytravel
Party 1 › Identifier › Legal Name Merseytravel
Party 1 › Address › Street 1 Mann Island
Party 1 › Address › Town / city Liverpool
Party 1 › Address › Region (NUTS) UKD7
Party 1 › Address › Postcode L3 1BP
Party 1 › Address › Country United Kingdom
Party 1 › Role buyer
Party 1 › Link http://www.merseytravel.gov.uk/
Party 1 › Buyer profile http://www.merseytravel.gov.uk/
Party 1 › Classification › Classification 1 › Description Regional or local authority
Party 1 › Classification › Classification 2 › Description General public services
Party 2 › Name Journeo Passenger Systems Ltd
Party 2 › Identifier › Legal Name Journeo Passenger Systems Ltd
Party 2 › Address › Town / city Ashby-de-la-Zouch
Party 2 › Address › Region (NUTS) UKD7
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Business size large
Party 3 › Name Liverpool City Region Combined Authority
Party 3 › Identifier › Legal Name Liverpool City Region Combined Authority
Party 3 › Address › Town / city Liverpool
Party 3 › Address › Country United Kingdom
Party 3 › Role › Role 1 Review body
Party 3 › Role › Role 2 Mediation body

Buyer

Name Merseytravel

Contracts

Title Real Time Passenger Information Hardware and Software Solution
Status active
Value › Value £200,000
Value › Currency GBP
Signed 26 Nov 2025
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