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Merseytravel : Catering Provision On Mersey Ferries, Café & Events
Published 27 Nov 2025
27 Nov 2025
- Primary CPV
-
24322500 *
Alcohol
- Location
- 🇬🇧 Liverpool, North West
- Value
- £1,000,000
- Contract
-
5 years Duration
01/04/2026 31/03/2031
- Contract Types
-
24 *Chemical productsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
1 Mann Island, Liverpool, L3 1BP, United Kingdom · UKD72
Contact
Award Criteria
- Quality (70%)
- Price (30%)
- Bidding Documents (procontract.due-north.com) · Bidding Documents
Related tenders
Merseytravel
All notices from this publisher Same CPV code
24322500 *
All notices with this CPV code
Reference: DN798263
Mersey Ferries is one of the most recognisable symbols of the Liverpool City Region - a cultural icon with over 800 years of history on the River Mersey and an internationally known brand. Today the ferries serve more than 480,000 passengers a year, connecting tourists, commuters, local families, and school groups with one of the region's most memorable visitor experiences. Operating daily sightseeing cruises, essential commuter services, and seasonal themed journeys, the ferries offer unrivalled views of Liverpool's waterfront and play a major role in the city's cultural and tourism landscape. With the introduction of a new vessel, the Royal Daffodil, in 2026 operating alongside the much-loved Snowdrop (Dazzle), Mersey Ferries is entering a period of renewal - and is seeking food and beverage partners who can match this ambition with creativity, professionalism, and a passion for hospitality.
The tender is structured across three lots, covering onboard catering, shoreside operations, and special event catering. Bidders may apply for one, two, or all three of these LOTS detailed.
Full CPV breakdown
- 24322500 — Alcohol (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Lots
- 3
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- A 2 year optional extension is available.
- Submission method
- Bidders seeking to submit a response to this tender opportunity. We request that bidders please log on to their proactis tender portal website. Bidders will be able to see all 3 LOTS which are available for bidders to submit the relevant paperwork and documentation. If you do not have a proactis account. Please follow the link below, where you will be able to register and then find the tender opportunity for you to respond to. https://procontract.due-north.com/SupplierRegistration/Register
- Award decision expected
- 1 Mar 2026
- Reserved / special regime
- Concession
- Number of lots
- 3
- Language
- EN
- Published
- 27 Nov 2025 09:27
- OCID
- ocds-h6vhtk-05d204
- Notice ID
- DN798263
Lots (3)
Lot 1: On Board Café & Bar (Main Ferry Services)
£325,000
An onboard café and bar operation on our ferries - serving hot drinks, snacks, light meals, and alcoholic beverages, for daytime cruises and our evening scheduled cruises covering both the Snowdrop (capacity for 350) passengers and the new vessel (with capacity for up to 480 passengers).
Mersey Ferries currently operat...
1 Apr 2026 to 31 Mar 2031 · Active
Lot 1B: Seacombe Terminal Café (Shore-Based Operation)
£375,000
A shore side café in the busy and newly refurbished Seacombe, Wirral terminal - with potential to serve both ferry passengers and local residents, commuters, and visitors. The café also serves as the main food and beverage offer for visitors of Eureka Science and Discovery Museum, attracting a footfall of £100k per ann...
1 Apr 2026 to 31 Mar 2031 · Active
Lot 2: On Board Events Management & Catering
£300,000
A flexible, creative catering offer for our special pop-up cruises and events, private charter hires, and themed events - where food, drink and atmosphere help turn journeys into unforgettable experiences.
Mersey Ferries are looking for a partner to help design event packages for private boat and VIP area reservations...
1 Apr 2026 to 31 Mar 2031 · Active
Full notice record
132 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Name | Merseytravel |
| Address › Street | 1 Mann Island |
| Address › Town / city | Liverpool |
| Address › Postcode | L3 1BP |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKD72 |
| Role | buyer |
| Link | http://www.merseytravel.gov.uk |
| Classification › Description | Public authority - sub-central government |
Buyer
| Name | Merseytravel |
Tender
| Title | Merseytravel : Catering Provision On Mersey Ferries, Café & Events |
| Status | active |
| Item › Item 1 › CPV › CPV 1 › Description | Alcohol |
| Item › Item 1 › CPV › CPV 2 › Description | Restaurant and food-serving services |
| Item › Item 1 › CPV › CPV 3 › Description | Beverage-serving services |
| Item › Item 1 › CPV › CPV 4 › Description | Canteen and catering services |
| Item › Item 1 › Delivery › Region (NUTS) | UKD72 |
| Item › Item 1 › Delivery › Country | GB |
| Item › Item 1 › Delivery › Country | United Kingdom |
| Item › Item 2 › CPV › CPV 1 › Description | Restaurant and food-serving services |
| Item › Item 2 › CPV › CPV 2 › Description | Beverage-serving services |
| Item › Item 2 › CPV › CPV 3 › Description | Canteen and catering services |
| Item › Item 2 › Delivery › Region (NUTS) | UKD72 |
| Item › Item 2 › Delivery › Country | GB |
| Item › Item 2 › Delivery › Country | United Kingdom |
| Item › Item 3 › CPV › CPV 1 › Description | Restaurant and food-serving services |
| Item › Item 3 › CPV › CPV 2 › Description | Beverage-serving services |
| Item › Item 3 › CPV › CPV 3 › Description | Canteen and catering services |
| Item › Item 3 › CPV › CPV 4 › Description | Event services |
| Item › Item 3 › Delivery › Region (NUTS) | UKD72 |
| Item › Item 3 › Delivery › Country | GB |
| Item › Item 3 › Delivery › Country | United Kingdom |
| Value › Value incl. VAT | £1,200,000 |
| Value › Value | £1,000,000 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Category | services |
| Special regime | concession |
| Above threshold | Yes |
| How to submit | Bidders seeking to submit a response to this tender opportunity. We request that bidders please log on to their proactis tender portal website. Bidders will be able to see all 3 LOTS which are available for bidders to submit the relevant paperwork and documentation. If you do not have a proactis account. Please follow the link below, where you will be able to register and then find the tender opportunity for you to respond to. https://procontract.due-north.com/SupplierRegistration/Register |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Expression Of Interest Deadline | 12 Dec 2025 |
| Award decision period › End | 1 Mar 2026 |
| Lot › Lot 1 › Title | On Board Café & Bar (Main Ferry Services) |
| Lot › Lot 1 › Status | active |
| Lot › Lot 1 › Value › Value incl. VAT | £390,000 |
| Lot › Lot 1 › Value › Value | £325,000 |
| Lot › Lot 1 › Value › Currency | GBP |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 70 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name | Price |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 30 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Type | economic |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Description | Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail): |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Type | technical |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Description | Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have: |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 3 › Description | Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring |
| Lot › Lot 1 › Selection Criteria › Criterion › Criterion 3 › For Reduction | Yes |
| Lot › Lot 1 › Suitable for › SMEs | Yes |
| Lot › Lot 1 › Contract period › Start | 1 Apr 2026 |
| Lot › Lot 1 › Contract period › End | 31 Mar 2031 |
| Lot › Lot 1 › Contract period › Can be extended to | 31 Mar 2033 |
| Lot › Lot 1 › Can be renewed | Yes |
| Lot › Lot 1 › Renewal › Description | A 2 year optional extension is available. |
| Lot › Lot 2 › Title | Seacombe Terminal Café (Shore-Based Operation) |
| Lot › Lot 2 › Status | active |
| Lot › Lot 2 › Value › Value incl. VAT | £450,000 |
| Lot › Lot 2 › Value › Value | £375,000 |
| Lot › Lot 2 › Value › Currency | GBP |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 70 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name | Price |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 30 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Type | economic |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Description | Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail): |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Type | technical |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Description | Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have: |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 3 › Description | Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring |
| Lot › Lot 2 › Selection Criteria › Criterion › Criterion 3 › For Reduction | Yes |
| Lot › Lot 2 › Suitable for › SMEs | Yes |
| Lot › Lot 2 › Contract period › Start | 1 Apr 2026 |
| Lot › Lot 2 › Contract period › End | 31 Mar 2031 |
| Lot › Lot 2 › Contract period › Can be extended to | 31 Mar 2033 |
| Lot › Lot 2 › Can be renewed | Yes |
| Lot › Lot 2 › Renewal › Description | A 2 year optional extension is available. |
| Lot › Lot 3 › Title | On Board Events Management & Catering |
| Lot › Lot 3 › Status | active |
| Lot › Lot 3 › Value › Value incl. VAT | £360,000 |
| Lot › Lot 3 › Value › Value | £300,000 |
| Lot › Lot 3 › Value › Currency | GBP |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 70 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Name | Price |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 30 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 1 › Type | economic |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 1 › Description | Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail): |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 2 › Type | technical |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 2 › Description | Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have: |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 3 › Description | Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring |
| Lot › Lot 3 › Selection Criteria › Criterion › Criterion 3 › For Reduction | Yes |
| Lot › Lot 3 › Suitable for › SMEs | Yes |
| Lot › Lot 3 › Contract period › Start | 1 Apr 2026 |
| Lot › Lot 3 › Contract period › End | 31 Mar 2031 |
| Lot › Lot 3 › Contract period › Can be extended to | 31 Mar 2033 |
| Lot › Lot 3 › Can be renewed | Yes |
| Lot › Lot 3 › Renewal › Description | A 2 year optional extension is available. |
| Lot Details › Maximum Lots Bid Per Supplier | 2 |
| Lot Details › Maximum Lots Awarded Per Supplier | 2 |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Bidding documents |
| Document › Document 2 › Link | https://procontract.due-north.com/SupplierRegistration/Register |
| Document › Document 3 › Document type | Tender notice |
| Document › Document 3 › Description | Tender notice on Find a Tender |
| Document › Document 3 › Link | https://www.find-tender.service.gov.uk/Notice/077503-2025 |
| Document › Document 3 › Published | 27 Nov 2025 |
| Amendment › Description | Update to tender name. |