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Merseytravel :LOT 1A Mersey Ferry On Board Café Provision

Published 27 Nov 2025
27 Nov 2025


Reference: DN798263
Mersey Ferries is one of the most recognisable symbols of the Liverpool City Region - a cultural icon with over 800 years of history on the River Mersey and an internationally known brand. Today the ferries serve more than 480,000 passengers a year, connecting tourists, commuters, local families, and school groups with one of the region's most memorable visitor experiences. Operating daily sightseeing cruises, essential commuter services, and seasonal themed journeys, the ferries offer unrivalled views of Liverpool's waterfront and play a major role in the city's cultural and tourism landscape. With the introduction of a new vessel, the Royal Daffodil, in 2026 operating alongside the much-loved Snowdrop (Dazzle), Mersey Ferries is entering a period of renewal - and is seeking food and beverage partners who can match this ambition with creativity, professionalism, and a passion for hospitality. The tender is structured across three lots, covering onboard catering, shoreside operations, and special event catering. Bidders may apply for one, two, or all three of these LOTS detailed.

Full CPV breakdown

  • 24322500 — Alcohol (primary)

Notice details

Buyer type
Local authority
Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Lots
3
Procurement method
Competitive flexible procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
A 2 year optional extension is available.
Submission method
Bidders seeking to submit a response to this tender opportunity. We request that bidders please log on to their proactis tender portal website. Bidders will be able to see all 3 LOTS which are available for bidders to submit the relevant paperwork and documentation. If you do not have a proactis account. Please follow the link below, where you will be able to register and then find the tender opportunity for you to respond to. https://procontract.due-north.com/SupplierRegistration/Register
Award decision expected
1 Mar 2026
Reserved / special regime
Concession
Number of lots
3
Language
EN
Published
27 Nov 2025 09:23
OCID
ocds-h6vhtk-05d204
Notice ID
DN798263

Lots (3)

Lot 1: On Board Café & Bar (Main Ferry Services) £325,000
An onboard café and bar operation on our ferries - serving hot drinks, snacks, light meals, and alcoholic beverages, for daytime cruises and our evening scheduled cruises covering both the Snowdrop (capacity for 350) passengers and the new vessel (with capacity for up to 480 passengers). Mersey Ferries currently operat...
1 Apr 2026 to 31 Mar 2031 · Active
Lot 1B: Seacombe Terminal Café (Shore-Based Operation) £375,000
A shore side café in the busy and newly refurbished Seacombe, Wirral terminal - with potential to serve both ferry passengers and local residents, commuters, and visitors. The café also serves as the main food and beverage offer for visitors of Eureka Science and Discovery Museum, attracting a footfall of £100k per ann...
1 Apr 2026 to 31 Mar 2031 · Active
Lot 2: On Board Events Management & Catering £300,000
A flexible, creative catering offer for our special pop-up cruises and events, private charter hires, and themed events - where food, drink and atmosphere help turn journeys into unforgettable experiences. Mersey Ferries are looking for a partner to help design event packages for private boat and VIP area reservations...
1 Apr 2026 to 31 Mar 2031 · Active

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name Merseytravel
Address › Street 1 Mann Island
Address › Town / city Liverpool
Address › Postcode L3 1BP
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKD72
Role buyer
Link http://www.merseytravel.gov.uk
Classification › Description Public authority - sub-central government

Buyer

Name Merseytravel

Tender

Title Merseytravel :LOT 1A Mersey Ferry On Board Café Provision
Status active
Item › Item 1 › CPV › CPV 1 › Description Alcohol
Item › Item 1 › CPV › CPV 2 › Description Restaurant and food-serving services
Item › Item 1 › CPV › CPV 3 › Description Beverage-serving services
Item › Item 1 › CPV › CPV 4 › Description Canteen and catering services
Item › Item 1 › Delivery › Region (NUTS) UKD72
Item › Item 1 › Delivery › Country GB
Item › Item 1 › Delivery › Country United Kingdom
Item › Item 2 › CPV › CPV 1 › Description Restaurant and food-serving services
Item › Item 2 › CPV › CPV 2 › Description Beverage-serving services
Item › Item 2 › CPV › CPV 3 › Description Canteen and catering services
Item › Item 2 › Delivery › Region (NUTS) UKD72
Item › Item 2 › Delivery › Country GB
Item › Item 2 › Delivery › Country United Kingdom
Item › Item 3 › CPV › CPV 1 › Description Restaurant and food-serving services
Item › Item 3 › CPV › CPV 2 › Description Beverage-serving services
Item › Item 3 › CPV › CPV 3 › Description Canteen and catering services
Item › Item 3 › CPV › CPV 4 › Description Event services
Item › Item 3 › Delivery › Region (NUTS) UKD72
Item › Item 3 › Delivery › Country GB
Item › Item 3 › Delivery › Country United Kingdom
Value › Value incl. VAT £1,200,000
Value › Value £1,000,000
Value › Currency GBP
Procedure type selective
Procedure Competitive flexible procedure
Category services
Special regime concession
Above threshold Yes
How to submit Bidders seeking to submit a response to this tender opportunity. We request that bidders please log on to their proactis tender portal website. Bidders will be able to see all 3 LOTS which are available for bidders to submit the relevant paperwork and documentation. If you do not have a proactis account. Please follow the link below, where you will be able to register and then find the tender opportunity for you to respond to. https://procontract.due-north.com/SupplierRegistration/Register
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Expression Of Interest Deadline 12 Dec 2025
Award decision period › End 1 Mar 2026
Lot › Lot 1 › Title On Board Café & Bar (Main Ferry Services)
Lot › Lot 1 › Status active
Lot › Lot 1 › Value › Value incl. VAT £390,000
Lot › Lot 1 › Value › Value £325,000
Lot › Lot 1 › Value › Currency GBP
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 70
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type price
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name Price
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 30
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Description Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail):
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Description Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have:
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 3 › Description Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 3 › For Reduction Yes
Lot › Lot 1 › Suitable for › SMEs Yes
Lot › Lot 1 › Contract period › Start 1 Apr 2026
Lot › Lot 1 › Contract period › End 31 Mar 2031
Lot › Lot 1 › Contract period › Can be extended to 31 Mar 2033
Lot › Lot 1 › Can be renewed Yes
Lot › Lot 1 › Renewal › Description A 2 year optional extension is available.
Lot › Lot 2 › Title Seacombe Terminal Café (Shore-Based Operation)
Lot › Lot 2 › Status active
Lot › Lot 2 › Value › Value incl. VAT £450,000
Lot › Lot 2 › Value › Value £375,000
Lot › Lot 2 › Value › Currency GBP
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 70
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type price
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name Price
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 30
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Description Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail):
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Description Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have:
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 3 › Description Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 3 › For Reduction Yes
Lot › Lot 2 › Suitable for › SMEs Yes
Lot › Lot 2 › Contract period › Start 1 Apr 2026
Lot › Lot 2 › Contract period › End 31 Mar 2031
Lot › Lot 2 › Contract period › Can be extended to 31 Mar 2033
Lot › Lot 2 › Can be renewed Yes
Lot › Lot 2 › Renewal › Description A 2 year optional extension is available.
Lot › Lot 3 › Title On Board Events Management & Catering
Lot › Lot 3 › Status active
Lot › Lot 3 › Value › Value incl. VAT £360,000
Lot › Lot 3 › Value › Value £300,000
Lot › Lot 3 › Value › Currency GBP
Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 70
Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Type price
Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Name Price
Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 30
Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 1 › Description Financial Standing State your annual turnover for the last financial year- we are expecting turnover of £200k or over: Provide confirm you have audited accounts (Yes/No): Do you have any outstanding tax liabilities (Pass/Fail):
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 2 › Description Give a summary of your experience delivering catering and hospitality: How many years' experience in catering and hospitality do you have:
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 3 › Description Bidders will need to complete an initial PSQ stage on a Pass/Fail basis. Bidders who are successful will be invited to a ITT stage where they will be required to respond to Quality & Commercial questions they will need to submit. We will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring
Lot › Lot 3 › Selection Criteria › Criterion › Criterion 3 › For Reduction Yes
Lot › Lot 3 › Suitable for › SMEs Yes
Lot › Lot 3 › Contract period › Start 1 Apr 2026
Lot › Lot 3 › Contract period › End 31 Mar 2031
Lot › Lot 3 › Contract period › Can be extended to 31 Mar 2033
Lot › Lot 3 › Can be renewed Yes
Lot › Lot 3 › Renewal › Description A 2 year optional extension is available.
Lot Details › Maximum Lots Bid Per Supplier 2
Lot Details › Maximum Lots Awarded Per Supplier 2
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Link https://procontract.due-north.com/SupplierRegistration/Register
Document › Document 3 › Document type Tender notice
Document › Document 3 › Description Tender notice on Find a Tender
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/077499-2025
Document › Document 3 › Published 27 Nov 2025
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