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AWARD
Complete Services
STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens'
Published 7 Oct 2025
7 Oct 2025
- Primary CPV
-
85100000 *
Health services
- Location
- 🇬🇧 Suffolk, East of England
- Value
- £382,031
- Contract
- Not specified
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Ipswich, IP12BX, United Kingdom · UKH14
Contact
Award Criteria
- Quality
- Price
Related tenders
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRA...
All notices from this publisher Same CPV code
85100000 *
All notices with this CPV code
Reference: ocds-h6vhtk-05a9db
Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home.
Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening. A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.
Awarded to
Full CPV breakdown
- 85100000 — Health services (primary)
Notice details
- Buyer type
- Other public body · Health
- Competition
- Direct award (no competition)
- Contract type
- Services
- Bids received
- 1
- Winning supplier
- SME
- Procurement method
- Award procedure without prior publication of a call for competition
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 07 Oct 2025 16:10
- OCID
- ocds-h6vhtk-05a9db
- Notice ID
- ocds-h6vhtk-05a9db
Competition
1
Bids received
1
Bids from SMEs
Organisations on this notice
Supplier SME
Lowestoft, NR32 2AQ, United Kingdom
GB-NHS 8KE0
NHS Suffolk and North East Essex Integrated Care Board
Review Body
Ipswich, United Kingdom
Lots (1)
Lot 1
• The aim of this crisis alternative service is to establish a Daytime Wellbeing Hub and Evening Safe Haven model that sits at the heart of the community and operates a safe and friendly environment. The Safe Haven will work closely with 111, Police, Ambulance and A&E to support people, where the hub is a more appropr...
· Cancelled
Full notice record
49 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens' |
| Status | complete |
| CPV › Description | Health services |
| Category | services |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Description | 100 |
| Lot › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Award criteria › Criterion › Criterion 2 › Description | 0 |
| Lot › Has options | No |
| Lot › Status | cancelled |
| Item › Delivery › Region (NUTS) | UKH14 |
| Item › Delivery Location › Description | Ipswich and East Suffolk Alliance and West Suffolk Alliance areas |
| Procedure type | limited |
| Procedure | Award procedure without prior publication of a call for competition |
| Procurement Method Rationale Classifications › Description | The procurement falls outside the scope of application of the directive |
Awards
| Title | STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens' |
| Status | active |
| Supplier › Name | Access Community Trust |
Organisations
| Party 1 › Name | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
| Party 1 › Identifier › Legal Name | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
| Party 1 › Address › Town / city | Ipswich |
| Party 1 › Address › Region (NUTS) | UKH14 |
| Party 1 › Address › Postcode | IP12BX |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Role | buyer |
| Party 1 › Link | https://suffolkandnortheastessex.icb.nhs.uk/ |
| Party 1 › Buyer profile | https://in-tendhost.co.uk/snee-icb/aspx/Home |
| Party 1 › Classification › Classification 1 › Description | Body governed by public law |
| Party 1 › Classification › Classification 2 › Description | Health |
| Party 2 › Name | Access Community Trust |
| Party 2 › Identifier › Legal Name | Access Community Trust |
| Party 2 › Address › Town / city | Lowestoft |
| Party 2 › Address › Region (NUTS) | UKH14 |
| Party 2 › Address › Postcode | NR32 2AQ |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 3 › Name | NHS Suffolk and North East Essex Integrated Care Board |
| Party 3 › Identifier › Legal Name | NHS Suffolk and North East Essex Integrated Care Board |
| Party 3 › Address › Town / city | Ipswich |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Role | Review body |
Buyer
| Name | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
Contracts
| Title | STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens' |
| Status | active |
| Value › Value | £382,031 |
| Value › Currency | GBP |
| Signed | 26 Jul 2025 |