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Complete Services
Service Central (ServiceNow)
Published 19 Aug 2026
19 Aug 2026
Closed 21 May 2026
- Primary CPV
-
72000000 *
IT services: consulting, software development, Internet and support
- Location
- 🇬🇧 Westminster, London
- Value
- £85,875,000
- Contract
-
5 years Duration
12/08/2026 11/08/2031
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Yes
Publisher Address
100 PARLIAMENT STREET, LONDON, SW1A 2BQ, England · UKI32
Contact
Award Criteria
Not specified
Related tenders
H M REVENUE & CUSTOMS
All notices from this publisher Same CPV code
72000000 *
All notices with this CPV code
Reference: CW109403
The provision of ServiceNow licensing and associated services across HMRC's entire technical estate.
Full CPV breakdown
- 72000000 — IT services: consulting, software development, Internet and support (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 5 Aug 2026
- Suitable for SMEs
- Yes
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 19 Aug 2026 07:44
- Deadline
- 21 May 2026 12:00
- OCID
- ocds-b5fd17-8cddcc1e-9e77-4dca-9cc5-0db9fba48a79
- Notice ID
- CW109403
Organisations on this notice
Supplier Large
1 Chamberlain Square Cs, Birmingham, United Kingdom, B3 3AX
GB-COH 06629601
Full notice record
41 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Service Central (ServiceNow) |
| Description | The provision of ServiceNow licensing and associated services across HMRC's entire technical estate. |
| Status | complete |
| CPV › Description | IT services: consulting, software development, Internet and support |
| Item › Delivery › Country | United Kingdom |
| Value › Value | £85,875,000 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 21 May 2026 |
| Contract period › Start | 12 Aug 2026 |
| Contract period › End | 11 Aug 2031 |
| Suitable for › SMEs | Yes |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | H M REVENUE & CUSTOMS |
| Party 1 › Identifier › Legal Name | H M REVENUE & CUSTOMS |
| Party 1 › Address › Street | 100 PARLIAMENT STREET |
| Party 1 › Address › Town / city | LONDON |
| Party 1 › Address › Postcode | SW1A 2BQ |
| Party 1 › Address › Country | England |
| Party 1 › Role | buyer |
| Party 2 › Name | SoftwareOne UK Limited |
| Party 2 › Identifier › Legal Name | SoftwareOne UK Limited |
| Party 2 › Address › Street | 1 Chamberlain Square Cs, Birmingham, United Kingdom, B3 3AX |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Role | supplier |
Buyer
| Name | H M REVENUE & CUSTOMS |
Awards
| Status | active |
| Date | 5 Aug 2026 |
| Published | 19 Aug 2026 |
| Value › Value | £85,875,000 |
| Value › Currency | GBP |
| Supplier › Name | SoftwareOne UK Limited |
| Contract period › Start | 12 Aug 2026 |
| Contract period › End | 11 Aug 2031 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/2cb49693-3600-4ebe-9... |
| Document › Published | 19 Aug 2026 |