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AWARD Complete

Freedom to Speak Up (FTSU) Guardian Services - CHS

Published 26 Aug 2026
26 Aug 2026


Reference: C449206
South West London Procurement Partnership (SWLPP) on behalf of Croydon Health Services NHS Trust (The Contracting Authority) is seeking to appoint a suitably qualified and experienced Service Provider to deliver Freedom to Speak Up (FTSU) Guardian Services. This service will include access to an appropriately trained and experienced named Guardian who can offer confidential, independent, and person-centred support to staff. The appointed provider will: - Deliver an independent, confidential, and impartial speaking up service - Support staff to raise concerns safely and without fear of detriment - Provide advice, support, and advocacy to staff raising concerns - Manage and triage concerns in line with NHS FTSU guidance - Provide reporting, insights, and thematic analysis to the Trust - Support organisational learning, improvement, and cultural development - Ensure compliance with: * NHS England FTSU policy * Workforce safety and whistleblowing standards * Relevant legislation (e.g. Public Interest Disclosure Act)

Full CPV breakdown

  • 79414000 — Human resources management consultancy services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
3
Winning supplier
SME
Procurement method
Competitive flexible procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Award date
26 Aug 2026
Contract can be extended to
17 Sep 2031
Renewal
Option to extend for two (2) additional 12 months periods
Language
EN
Published
26 Aug 2026 11:52
OCID
ocds-h6vhtk-069acc
Notice ID
C449206

Competition

3
Bids received
3
Bids considered at final stage
3
SME bids at final stage
0
VCSE bids at final stage

Organisations on this notice

8 Devonshire Square, London, EC2M 4PL, United Kingdom
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GB-PPON PHMT-9963-GBGJ

Key dates

Future Signature Date
8 Sep 2026 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Croydon Health Services NHS Trust
Party 1 › Address › Street Croydon University Hospital, 530 London Road
Party 1 › Address › Town / city Croydon
Party 1 › Address › Postcode CR7 7YE
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI62
Party 1 › Role buyer
Party 1 › Link https://www.croydonhealthservices.nhs.uk/
Party 1 › Classification › Description Public authority - central government
Party 2 › Name The Guardian Service Ltd
Party 2 › Address › Street 8 Devonshire Square
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2M 4PL
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Role supplier
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Croydon Health Services NHS Trust

Tender

Title Freedom to Speak Up (FTSU) Guardian Services - CHS
Status complete
Procedure type open
Procedure Competitive flexible procedure
Lot › Status complete

Awards

Title Freedom to Speak Up (FTSU) Guardian Services - CHS
Status active
Date 26 Aug 2026
Value › Value incl. VAT £620,361.60
Value › Value £516,968
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name The Guardian Service Ltd
Item › CPV › Description Human resources management consultancy services
Contract period › Start 18 Sep 2026
Contract period › End 17 Sep 2029
Contract period › Can be extended to 17 Sep 2031
Can be renewed Yes
Renewal › Description Option to extend for two (2) additional 12 months periods
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/081194-2026
Document › Published 26 Aug 2026
Assessment Summaries Date Sent 26 Aug 2026
Milestone › Type Future signature date
Milestone › Due 8 Sep 2026
Milestone › Status scheduled
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