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CHS – Freedom to Speak Up Guardian Services

Published 24 Sep 2026
24 Sep 2026


Reference: C449206
The Trust has appointed an independent provider to deliver Freedom to Speak Up Guardian services to support the Trust's commitment to fostering an open, transparent, and safe speaking-up culture. The service provides staff with access to an independent and impartial route for raising concerns regarding, but not limited to: • Patient safety • Quality of care • Bullying and harassment • Workforce issues • Professional conduct • Governance concerns • Organisational culture • Any matter where staff may feel unable to raise concerns through normal management channels. The service operates in accordance with NHS Freedom to Speak Up principles and relevant whistleblowing legislation.

Full CPV breakdown

  • 79414000 — Human resources management consultancy services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Competitive flexible procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
24 Sep 2026 10:45
OCID
ocds-h6vhtk-069acc
Notice ID
C449206

Organisations on this notice

First Floor, 14-15 Berners Street, London, W1T 3LJ, United Kingdom
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GB-PPON PHMT-9963-GBGJ

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Organisations

Party 1 › Name Croydon Health Services NHS Trust
Party 1 › Address › Street Croydon University Hospital, 530 London Road
Party 1 › Address › Town / city Croydon
Party 1 › Address › Postcode CR7 7YE
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI62
Party 1 › Role buyer
Party 1 › Link https://www.croydonhealthservices.nhs.uk/
Party 1 › Classification › Description Public authority - central government
Party 2 › Name The Guardian Service Ltd
Party 2 › Address › Street First Floor, 14-15 Berners Street
Party 2 › Address › Town / city London
Party 2 › Address › Postcode W1T 3LJ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI32
Party 2 › Role supplier
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Croydon Health Services NHS Trust

Tender

Title CHS – Freedom to Speak Up Guardian Services
Status complete
Procedure type open
Procedure Competitive flexible procedure
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name The Guardian Service Ltd
Item › CPV › Description Human resources management consultancy services
Item › Delivery › Region (NUTS) UKI62
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Title CHS - Freedom to Speak Up Guardian Services
Status active
Contract period › Start 18 Sep 2026
Contract period › End 17 Sep 2029
Contract period › Can be extended to 17 Sep 2031
Can be renewed Yes
Renewal › Description The Trust may, at its sole discretion, extend the contract for a further two twelve month periods.
Has options Yes
Options › Description The Trust may, at its sole discretion, extend the contract for a further two twelve month periods: • Option 1: 12 months (to 17 September 2030) • Option 2: 12 months (to 17 September 2031)
Value › Value incl. VAT £620,361.60
Value › Value £516,968
Value › Currency GBP
Above threshold Yes
Signed 16 Sep 2026
No Agreed Metrics Rationale KPIs have been set. However, they do not need to be published as this only applies for contracts estimated above £5 million.
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/090460-2026
Document › Published 24 Sep 2026
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