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Royal Navy Museums Broadband Services

Published 3 Sep 2026
3 Sep 2026
Closed 5 Oct 2026

Primary CPV
72400000 *
Internet services
Location
🇬🇧 North East
Value
£250,000
Contract
3 years Duration
22/10/2026 21/10/2029
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Main Road (PP66), HM Naval Base Portsmouth, Portsmouth, PO1 3NH, United Kingdom · UKC

Contact

Award Criteria

  • Broadband Services (50%)
  • Installation Timelines (20%)
  • Support and SLAs (20%)
  • Environmental Sustainability and Carbon Reduction (10%)

Reference: ocds-h6vhtk-06f0cf
All existing broadband connections to Museum sites are provided by a single supplier. The individual Museum sites are currently interlinked via an MPLS network provided by the current supplier. Each site has a Juniper SRX300 router installed which is managed by the current ISP. The Portsmouth HQ site has a Juniper SRX340. Backup connections are also present at each site for redundancy, with a separate router installed and managed by the current ISP. The backup connection at the Portsmouth HQ site terminates into a separate building. As part of the MPLS network provided by the current ISP, all sites route through a cloud firewall and have a centralised internet breakout. We are provided visibility over the cloud firewall through an online portal which allows us to view and download firewall logs and add/edit/remove inbound firewall rules for our sites as required. Museum IT infrastructure and services are centralised at the HQ site in Portsmouth. Other sites communicate with this infrastructure to access resources over the MPLS network. Multiple VLANs are in use across all Museums sites to support differing requirements. The Museum also has a presence in Microsoft Azure and an offsite datacentre, which is hosting a full Disaster Recovery infrastructure, but these do not form part of the existing MPLS network. The broadband connection at the Portsmouth HQ site is currently shared between 6 separate businesses onsite, each with their own public IP address(es). The Museum also has requirements to route certain services using individual public IP addresses. The current site connections are outlined in the document. Royal Navy Museums is evaluating different broadband options available and as part of this procurement, would like to consider two technologies that we believe can deliver the requirements of the business; MPLS and SD-WAN. As the Museum has been operating on an MPLS network for several years, we know that this technology can deliver the requirements. SD-WAN has previously been considered but never implemented for the Museum. The Museum is now in a position to evaluate its suitability to deliver the requirements, whilst assessing potential benefits and cost savings. This procurement has been split into two lots, representing the separate considerations for MPLS and SD-WAN. To help the Museum make an informed decision, we would like to invite suppliers to respond to both lots and pitch solutions for both MPLS and SD-WAN. This will allow the Museum to assess the benefits, operating costs and overall suitability of the two solutions to help identify which is best able to deliver the requirements over the next 3-5 years. Whilst we would encourage suppliers to respond to both lots to help inform our decision, Royal Navy Museums recognise that this may not be possible for all suppliers. Therefore, if a supplier is only able to offer a solution for one of the lots, we would still welcome their response. It should be noted that, following evaluation, only one of the two lots will be awarded depending on the suitability of each solution for the Museum. Where possible, we would like all sites to be managed under a single contract. The internal networking of our sites is out of scope of this procurement. Suppliers also do not need to include connectivity for the offsite datacentre in their proposal. Pricing The maximum budget available for the individual lots are detailed within the individual lot requirements. Cost proposals should include any installation and equipment costs, if appropriate. As part of your submission, please indicate when billing for services would be expected to start.

Full CPV breakdown

  • 72400000 — Internet services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Lots
2
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.
Submission method
All clarification questions and submissions need to be sent to tenders@royalnavymuseums.co.uk
Enquiries close
18 Sep 2026
Award decision expected
12 Oct 2026
Number of lots
2
Language
EN
Published
03 Sep 2026 09:48
Deadline
05 Oct 2026 17:00
OCID
ocds-h6vhtk-06f0cf
Notice ID
ocds-h6vhtk-06f0cf

Lots (2)

Lot 1: MPLS £140,000
Royal Navy Museums currently operates on an MPLS network for broadband services as described in section 2 and is considering keeping this arrangement for the future. An MPLS network will need to provide inter-site connectivity for all Museum sites listed, redundancy at every layer, a centralised internet breakout, plus...
22 Oct 2026 to 21 Oct 2029 · Active
Lot 2: SD-WAN £110,000
Royal Navy Museums is considering moving away from the current MPLS setup and implementing an SD-WAN network to interlink the individual sites. For the proposed SD-WAN deployment, we would not require any centralised internet breakout, firewalling or management services that are usually associated with an MPLS network....
22 Oct 2026 to 21 Oct 2029 · Active

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name Royal Navy Museums
Address › Street Main Road (PP66), HM Naval Base Portsmouth
Address › Town / city Portsmouth
Address › Postcode PO1 3NH
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKJ31
Role buyer
Classification › Description Public authority - central government

Buyer

Name Royal Navy Museums

Tender

Title Royal Navy Museums Broadband Services
Status active
Item › Item 1 › CPV › Description Internet services
Item › Item 1 › Delivery › Delivery 1 › Region (NUTS) UKC
Item › Item 1 › Delivery › Delivery 1 › Country GB
Item › Item 1 › Delivery › Delivery 1 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 2 › Region (NUTS) UKD
Item › Item 1 › Delivery › Delivery 2 › Country GB
Item › Item 1 › Delivery › Delivery 2 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 3 › Region (NUTS) UKE
Item › Item 1 › Delivery › Delivery 3 › Country GB
Item › Item 1 › Delivery › Delivery 3 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 4 › Region (NUTS) UKF
Item › Item 1 › Delivery › Delivery 4 › Country GB
Item › Item 1 › Delivery › Delivery 4 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 5 › Region (NUTS) UKG
Item › Item 1 › Delivery › Delivery 5 › Country GB
Item › Item 1 › Delivery › Delivery 5 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 6 › Region (NUTS) UKH
Item › Item 1 › Delivery › Delivery 6 › Country GB
Item › Item 1 › Delivery › Delivery 6 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 7 › Region (NUTS) UKI
Item › Item 1 › Delivery › Delivery 7 › Country GB
Item › Item 1 › Delivery › Delivery 7 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 8 › Region (NUTS) UKJ
Item › Item 1 › Delivery › Delivery 8 › Country GB
Item › Item 1 › Delivery › Delivery 8 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 9 › Region (NUTS) UKK
Item › Item 1 › Delivery › Delivery 9 › Country GB
Item › Item 1 › Delivery › Delivery 9 › Country United Kingdom
Item › Item 1 › Delivery › Delivery 10 › Region (NUTS) UKN
Item › Item 1 › Delivery › Delivery 10 › Country GB
Item › Item 1 › Delivery › Delivery 10 › Country United Kingdom
Item › Item 2 › CPV › Description Internet services
Item › Item 2 › Delivery › Delivery 1 › Region (NUTS) UKC
Item › Item 2 › Delivery › Delivery 1 › Country GB
Item › Item 2 › Delivery › Delivery 1 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 2 › Region (NUTS) UKD
Item › Item 2 › Delivery › Delivery 2 › Country GB
Item › Item 2 › Delivery › Delivery 2 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 3 › Region (NUTS) UKE
Item › Item 2 › Delivery › Delivery 3 › Country GB
Item › Item 2 › Delivery › Delivery 3 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 4 › Region (NUTS) UKF
Item › Item 2 › Delivery › Delivery 4 › Country GB
Item › Item 2 › Delivery › Delivery 4 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 5 › Region (NUTS) UKG
Item › Item 2 › Delivery › Delivery 5 › Country GB
Item › Item 2 › Delivery › Delivery 5 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 6 › Region (NUTS) UKH
Item › Item 2 › Delivery › Delivery 6 › Country GB
Item › Item 2 › Delivery › Delivery 6 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 7 › Region (NUTS) UKI
Item › Item 2 › Delivery › Delivery 7 › Country GB
Item › Item 2 › Delivery › Delivery 7 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 8 › Region (NUTS) UKJ
Item › Item 2 › Delivery › Delivery 8 › Country GB
Item › Item 2 › Delivery › Delivery 8 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 9 › Region (NUTS) UKK
Item › Item 2 › Delivery › Delivery 9 › Country GB
Item › Item 2 › Delivery › Delivery 9 › Country United Kingdom
Item › Item 2 › Delivery › Delivery 10 › Region (NUTS) UKN
Item › Item 2 › Delivery › Delivery 10 › Country GB
Item › Item 2 › Delivery › Delivery 10 › Country United Kingdom
Value › Value incl. VAT £300,000
Value › Value £250,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Submission Terms › Electronic submission Not allowed
Submission Terms › Languages en
Bidding period › End 5 Oct 2026
Questions period › End 18 Sep 2026
Award decision period › End 12 Oct 2026
Lot › Lot 1 › Title MPLS
Lot › Lot 1 › Status active
Lot › Lot 1 › Value › Value incl. VAT £168,000
Lot › Lot 1 › Value › Value £140,000
Lot › Lot 1 › Value › Currency GBP
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name Broadband Services
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Description Please describe how you will meet the Lot 1 - MPLS broadband requirements as listed in Annex A, Scope of Works.
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 50
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name Installation Timelines
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Description Please describe your proposed broadband installation timeframes. Please describe how you will work with Royal Navy Museums to meet the installation deadline and prevent any loss in service to sites as listed in Annex A, Section 4.
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 20
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Name Support and SLAs
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Description Please describe how support and change requests can be raised with the support team Please fully describe the SLAs offered with the broadband services for each site. This should include SLAs for standard support/change requests, all the way through to critical circuit failures. Please describe the structure of your support team(s) and their locations
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight 20
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Name Environmental Sustainability and Carbon Reduction
Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight 10
Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Suitable for › SMEs Yes
Lot › Lot 1 › Contract period › Start 22 Oct 2026
Lot › Lot 1 › Contract period › End 21 Oct 2029
Lot › Lot 1 › Contract period › Can be extended to 21 Oct 2031
Lot › Lot 1 › Can be renewed Yes
Lot › Lot 1 › Renewal › Description The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.
Lot › Lot 2 › Title SD-WAN
Lot › Lot 2 › Status active
Lot › Lot 2 › Value › Value incl. VAT £132,000
Lot › Lot 2 › Value › Value £110,000
Lot › Lot 2 › Value › Currency GBP
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name Broadband Services
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Description Please describe how you will meet the Lot 1 - MPLS broadband requirements as listed in Annex A, Scope of Works.
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 50
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name Installation Timelines
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Description Please describe your proposed broadband installation timeframes. Please describe how you will work with Royal Navy Museums to meet the installation deadline and prevent any loss in service to sites as listed in Annex A, Section 4.
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 20
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Name Support and SLAs
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Description Please describe how support and change requests can be raised with the support team Please fully describe the SLAs offered with the broadband services for each site. This should include SLAs for standard support/change requests, all the way through to critical circuit failures. Please describe the structure of your support team(s) and their locations
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight 20
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Name Environmental Sustainability and Carbon Reduction
Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight 10
Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Suitable for › SMEs Yes
Lot › Lot 2 › Contract period › Start 22 Oct 2026
Lot › Lot 2 › Contract period › End 21 Oct 2029
Lot › Lot 2 › Contract period › Can be extended to 21 Oct 2031
Lot › Lot 2 › Can be renewed Yes
Lot › Lot 2 › Renewal › Description The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-21798
Document › Document 3 › Document type Tender notice
Document › Document 3 › Description Tender notice on Find a Tender
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/083307-2026
Document › Document 3 › Published 3 Sep 2026
Amendment › Description To note the tender is broken into two lots but the total price has to be shown for completeness
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