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Active Services
Royal Navy Museums Broadband Services
Published 3 Sep 2026
3 Sep 2026
Closed 5 Oct 2026
- Primary CPV
-
72400000 *
Internet services
- Location
- 🇬🇧 North East
- Value
- £250,000
- Contract
-
3 years Duration
22/10/2026 21/10/2029
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Main Road (PP66), HM Naval Base Portsmouth, Portsmouth, PO1 3NH, United Kingdom · UKC
Contact
Award Criteria
- Broadband Services (50%)
- Installation Timelines (20%)
- Support and SLAs (20%)
- Environmental Sustainability and Carbon Reduction (10%)
- Bidding Documents (find-tender.service.gov.uk) · Bidding Documents
Related tenders
Royal Navy Museums
All notices from this publisher Same CPV code
72400000 *
All notices with this CPV code
Reference: ocds-h6vhtk-06f0cf
All existing broadband connections to Museum sites are provided by a single supplier. The individual Museum sites are currently interlinked via an MPLS network provided by the current supplier. Each site has a Juniper SRX300 router installed which is managed by the current ISP. The Portsmouth HQ site has a Juniper SRX340. Backup connections are also present at each site for redundancy, with a separate router installed and managed by the current ISP. The backup connection at the Portsmouth HQ site terminates into a separate building. As part of the MPLS network provided by the current ISP, all sites route through a cloud firewall and have a centralised internet breakout. We are provided visibility over the cloud firewall through an online portal which allows us to view and download firewall logs and add/edit/remove inbound firewall rules for our sites as required.
Museum IT infrastructure and services are centralised at the HQ site in Portsmouth. Other sites communicate with this infrastructure to access resources over the MPLS network. Multiple VLANs are in use across all Museums sites to support differing requirements. The Museum also has a presence in Microsoft Azure and an offsite datacentre, which is hosting a full Disaster Recovery infrastructure, but these do not form part of the existing MPLS network.
The broadband connection at the Portsmouth HQ site is currently shared between 6 separate businesses onsite, each with their own public IP address(es). The Museum also has requirements to route certain services using individual public IP addresses.
The current site connections are outlined in the document.
Royal Navy Museums is evaluating different broadband options available and as part of this procurement, would like to consider two technologies that we believe can deliver the requirements of the business; MPLS and SD-WAN.
As the Museum has been operating on an MPLS network for several years, we know that this technology can deliver the requirements. SD-WAN has previously been considered but never implemented for the Museum. The Museum is now in a position to evaluate its suitability to deliver the requirements, whilst assessing potential benefits and cost savings.
This procurement has been split into two lots, representing the separate considerations for MPLS and SD-WAN. To help the Museum make an informed decision, we would like to invite suppliers to respond to both lots and pitch solutions for both MPLS and SD-WAN. This will allow the Museum to assess the benefits, operating costs and overall suitability of the two solutions to help identify which is best able to deliver the requirements over the next 3-5 years. Whilst we would encourage suppliers to respond to both lots to help inform our decision, Royal Navy Museums recognise that this may not be possible for all suppliers. Therefore, if a supplier is only able to offer a solution for one of the lots, we would still welcome their response.
It should be noted that, following evaluation, only one of the two lots will be awarded depending on the suitability of each solution for the Museum. Where possible, we would like all sites to be managed under a single contract.
The internal networking of our sites is out of scope of this procurement. Suppliers also do not need to include connectivity for the offsite datacentre in their proposal.
Pricing
The maximum budget available for the individual lots are detailed within the individual lot requirements. Cost proposals should include any installation and equipment costs, if appropriate. As part of your submission, please indicate when billing for services would be expected to start.
Full CPV breakdown
- 72400000 — Internet services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Lots
- 2
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.
- Submission method
- All clarification questions and submissions need to be sent to tenders@royalnavymuseums.co.uk
- Enquiries close
- 18 Sep 2026
- Award decision expected
- 12 Oct 2026
- Number of lots
- 2
- Language
- EN
- Published
- 03 Sep 2026 09:48
- Deadline
- 05 Oct 2026 17:00
- OCID
- ocds-h6vhtk-06f0cf
- Notice ID
- ocds-h6vhtk-06f0cf
Lots (2)
Lot 1: MPLS
£140,000
Royal Navy Museums currently operates on an MPLS network for broadband services as described in section 2 and is considering keeping this arrangement for the future. An MPLS network will need to provide inter-site connectivity for all Museum sites listed, redundancy at every layer, a centralised internet breakout, plus...
22 Oct 2026 to 21 Oct 2029 · Active
Lot 2: SD-WAN
£110,000
Royal Navy Museums is considering moving away from the current MPLS setup and implementing an SD-WAN network to interlink the individual sites. For the proposed SD-WAN deployment, we would not require any centralised internet breakout, firewalling or management services that are usually associated with an MPLS network....
22 Oct 2026 to 21 Oct 2029 · Active
Full notice record
155 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Name | Royal Navy Museums |
| Address › Street | Main Road (PP66), HM Naval Base Portsmouth |
| Address › Town / city | Portsmouth |
| Address › Postcode | PO1 3NH |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKJ31 |
| Role | buyer |
| Classification › Description | Public authority - central government |
Buyer
| Name | Royal Navy Museums |
Tender
| Title | Royal Navy Museums Broadband Services |
| Status | active |
| Item › Item 1 › CPV › Description | Internet services |
| Item › Item 1 › Delivery › Delivery 1 › Region (NUTS) | UKC |
| Item › Item 1 › Delivery › Delivery 1 › Country | GB |
| Item › Item 1 › Delivery › Delivery 1 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 2 › Region (NUTS) | UKD |
| Item › Item 1 › Delivery › Delivery 2 › Country | GB |
| Item › Item 1 › Delivery › Delivery 2 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 3 › Region (NUTS) | UKE |
| Item › Item 1 › Delivery › Delivery 3 › Country | GB |
| Item › Item 1 › Delivery › Delivery 3 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 4 › Region (NUTS) | UKF |
| Item › Item 1 › Delivery › Delivery 4 › Country | GB |
| Item › Item 1 › Delivery › Delivery 4 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 5 › Region (NUTS) | UKG |
| Item › Item 1 › Delivery › Delivery 5 › Country | GB |
| Item › Item 1 › Delivery › Delivery 5 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 6 › Region (NUTS) | UKH |
| Item › Item 1 › Delivery › Delivery 6 › Country | GB |
| Item › Item 1 › Delivery › Delivery 6 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 7 › Region (NUTS) | UKI |
| Item › Item 1 › Delivery › Delivery 7 › Country | GB |
| Item › Item 1 › Delivery › Delivery 7 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 8 › Region (NUTS) | UKJ |
| Item › Item 1 › Delivery › Delivery 8 › Country | GB |
| Item › Item 1 › Delivery › Delivery 8 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 9 › Region (NUTS) | UKK |
| Item › Item 1 › Delivery › Delivery 9 › Country | GB |
| Item › Item 1 › Delivery › Delivery 9 › Country | United Kingdom |
| Item › Item 1 › Delivery › Delivery 10 › Region (NUTS) | UKN |
| Item › Item 1 › Delivery › Delivery 10 › Country | GB |
| Item › Item 1 › Delivery › Delivery 10 › Country | United Kingdom |
| Item › Item 2 › CPV › Description | Internet services |
| Item › Item 2 › Delivery › Delivery 1 › Region (NUTS) | UKC |
| Item › Item 2 › Delivery › Delivery 1 › Country | GB |
| Item › Item 2 › Delivery › Delivery 1 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 2 › Region (NUTS) | UKD |
| Item › Item 2 › Delivery › Delivery 2 › Country | GB |
| Item › Item 2 › Delivery › Delivery 2 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 3 › Region (NUTS) | UKE |
| Item › Item 2 › Delivery › Delivery 3 › Country | GB |
| Item › Item 2 › Delivery › Delivery 3 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 4 › Region (NUTS) | UKF |
| Item › Item 2 › Delivery › Delivery 4 › Country | GB |
| Item › Item 2 › Delivery › Delivery 4 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 5 › Region (NUTS) | UKG |
| Item › Item 2 › Delivery › Delivery 5 › Country | GB |
| Item › Item 2 › Delivery › Delivery 5 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 6 › Region (NUTS) | UKH |
| Item › Item 2 › Delivery › Delivery 6 › Country | GB |
| Item › Item 2 › Delivery › Delivery 6 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 7 › Region (NUTS) | UKI |
| Item › Item 2 › Delivery › Delivery 7 › Country | GB |
| Item › Item 2 › Delivery › Delivery 7 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 8 › Region (NUTS) | UKJ |
| Item › Item 2 › Delivery › Delivery 8 › Country | GB |
| Item › Item 2 › Delivery › Delivery 8 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 9 › Region (NUTS) | UKK |
| Item › Item 2 › Delivery › Delivery 9 › Country | GB |
| Item › Item 2 › Delivery › Delivery 9 › Country | United Kingdom |
| Item › Item 2 › Delivery › Delivery 10 › Region (NUTS) | UKN |
| Item › Item 2 › Delivery › Delivery 10 › Country | GB |
| Item › Item 2 › Delivery › Delivery 10 › Country | United Kingdom |
| Value › Value incl. VAT | £300,000 |
| Value › Value | £250,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Category | services |
| Above threshold | Yes |
| Submission Terms › Electronic submission | Not allowed |
| Submission Terms › Languages | en |
| Bidding period › End | 5 Oct 2026 |
| Questions period › End | 18 Sep 2026 |
| Award decision period › End | 12 Oct 2026 |
| Lot › Lot 1 › Title | MPLS |
| Lot › Lot 1 › Status | active |
| Lot › Lot 1 › Value › Value incl. VAT | £168,000 |
| Lot › Lot 1 › Value › Value | £140,000 |
| Lot › Lot 1 › Value › Currency | GBP |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name | Broadband Services |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Description | Please describe how you will meet the Lot 1 - MPLS broadband requirements as listed in Annex A, Scope of Works. |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 50 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name | Installation Timelines |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Description | Please describe your proposed broadband installation timeframes. Please describe how you will work with Royal Navy Museums to meet the installation deadline and prevent any loss in service to sites as listed in Annex A, Section 4. |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Name | Support and SLAs |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Description | Please describe how support and change requests can be raised with the support team Please fully describe the SLAs offered with the broadband services for each site. This should include SLAs for standard support/change requests, all the way through to critical circuit failures. Please describe the structure of your support team(s) and their locations |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Name | Environmental Sustainability and Carbon Reduction |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 10 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Suitable for › SMEs | Yes |
| Lot › Lot 1 › Contract period › Start | 22 Oct 2026 |
| Lot › Lot 1 › Contract period › End | 21 Oct 2029 |
| Lot › Lot 1 › Contract period › Can be extended to | 21 Oct 2031 |
| Lot › Lot 1 › Can be renewed | Yes |
| Lot › Lot 1 › Renewal › Description | The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years. |
| Lot › Lot 2 › Title | SD-WAN |
| Lot › Lot 2 › Status | active |
| Lot › Lot 2 › Value › Value incl. VAT | £132,000 |
| Lot › Lot 2 › Value › Value | £110,000 |
| Lot › Lot 2 › Value › Currency | GBP |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name | Broadband Services |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Description | Please describe how you will meet the Lot 1 - MPLS broadband requirements as listed in Annex A, Scope of Works. |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 50 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name | Installation Timelines |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Description | Please describe your proposed broadband installation timeframes. Please describe how you will work with Royal Navy Museums to meet the installation deadline and prevent any loss in service to sites as listed in Annex A, Section 4. |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Name | Support and SLAs |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Description | Please describe how support and change requests can be raised with the support team Please fully describe the SLAs offered with the broadband services for each site. This should include SLAs for standard support/change requests, all the way through to critical circuit failures. Please describe the structure of your support team(s) and their locations |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Name | Environmental Sustainability and Carbon Reduction |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 10 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Suitable for › SMEs | Yes |
| Lot › Lot 2 › Contract period › Start | 22 Oct 2026 |
| Lot › Lot 2 › Contract period › End | 21 Oct 2029 |
| Lot › Lot 2 › Contract period › Can be extended to | 21 Oct 2031 |
| Lot › Lot 2 › Can be renewed | Yes |
| Lot › Lot 2 › Renewal › Description | The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years. |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Bidding documents |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21798 |
| Document › Document 3 › Document type | Tender notice |
| Document › Document 3 › Description | Tender notice on Find a Tender |
| Document › Document 3 › Link | https://www.find-tender.service.gov.uk/Notice/083307-2026 |
| Document › Document 3 › Published | 3 Sep 2026 |
| Amendment › Description | To note the tender is broken into two lots but the total price has to be shown for completeness |