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CFT 3843 - Provision of a Digital Services Platform

Published 23 Jan 2026
23 Jan 2026


SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.

Full CPV breakdown

  • 72212333 — (primary)

Notice details

Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
2
Procurement method
Open procedure
Main category
Services
Notice status
Complete
Published
23 Jan 2026 00:00
OCID
ted-51123-2026

Competition

2
Bids received

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Buyer

Name South Dublin County Council

Organisations

Name South Dublin County Council
Role buyer
Address › Country Ireland
Address › Region (NUTS) Ireland
Link https://www.sdcc.ie

Tender

Title CFT 3843 - Provision of a Digital Services Platform
Description SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Status complete
Category services
Procedure type open
Procedure Open procedure
Value › Value £5,000,000
Value › Currency EUR
Item › Delivery › Region (NUTS) Ireland
Item › Delivery › Country Ireland
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