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TENDER Active Services

CFT 3942 - Provision of a Digital Services Platform VERSION 2

Published 3 Apr 2026
3 Apr 2026
Closed 4 May 2026


SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.

Full CPV breakdown

  • 72212333 — (primary)

Notice details

Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Notice status
Active
Published
03 Apr 2026 00:00
Deadline
04 May 2026 00:00
OCID
ted-232884-2026

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Buyer

Name South Dublin County Council

Organisations

Name South Dublin County Council
Role buyer
Address › Country Ireland
Address › Region (NUTS) Ireland
Link https://www.sdcc.ie

Tender

Title CFT 3942 - Provision of a Digital Services Platform VERSION 2
Description SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Status active
Category services
Procedure type open
Procedure Open procedure
Value › Value £5,000,000
Value › Currency EUR
Bidding period › End 2026-05-04
Item › Delivery › Region (NUTS) Ireland
Item › Delivery › Country Ireland
Document › Document type Bidding documents
Document › Link https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resource...
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