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TENDER Active Services

Evidential Scanning Services

Published 3 Aug 2026
3 Aug 2026
Closed 1 Sep 2026


Reference: SR2890586655
HM Revenue & Customs (HMRC) is seeking to establish a single supplier for the provision of evidential scanning services. The service will support HMRC's Fraud Investigation Service (FIS) teams' efforts to bring the most harmful tax evaders to justice. The Crown Prosecution Service (CPS) requires HMRC to provide its evidence electronically, which, if required, is also used for Electronic Presentation of Evidence (EPE). Accordingly, the service has specific requirements to preserve the integrity of physical documents, ensure that digital copies are an accurate and complete representation of the original documents, and protect evidential material from loss, damage, tampering or unauthorised access. The Supplier shall provide dedicated secure storage and processing facilities for HMRC material, with access restricted to authorised personnel and used solely for the delivery of the Services. The Supplier must maintain a complete chain of custody for all evidential material throughout receipt, storage, processing, scanning, transfer and disposal activities. Pursuant to Regulation 18(2)(z) of the Procurement Regulations 2024, HMRC has identified the following specific, known risks which cannot be fully quantified, priced, or resolved at the time of contract award, and which may impact the value of this contract: The service will be delivered on an ad hoc and demand led basis, and HMRC does not guarantee any minimum volumes. Demand may fluctuate throughout the contract term as a result of operational, investigative, legislative, or policy-drive factors, including, but not limited to, changes in case volumes, enforcement activity, or wider business needs. These known risks may result in actual volumes and total contract spend being materially higher or lower than the estimated levels provided. Any volumes stated by HMRC in the tender documents are historic and/or indicative estimates only and shall not constitute a commitment or obligation. Suppliers must acknowledge and accept this variability and shall ensure that its capacity, scalability, and commercial arrangements are sufficiently flexible to accommodate fluctuations without adversely affecting service delivery or performance.

Full CPV breakdown

  • 72512000 — Document management services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
This contract has a three (3) year initial term and two (2) optional one (1) year extensions, up to a maximum total term of five (5) years. It will be at the sole discretion of HMRC to decide whether the extensions are used.
Submission method
1) Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). Suppliers can submit their core supplier information and, where a procurement opportunity arises, share this information with HMRC via the CDP. It is free to use and will mean you should no longer have to re-enter your core supplier information for each public procurement but simply ensure it is up to date and subsequently share as needed. The CDP is available at https://www.gov.uk/findtender. 2) This procurement will be conducted by way of an eSourcing event using HMRC's SAP Ariba eSourcing Portal. Please ensure you are registered with the eSourcing Portal to gain access to the procurement documentation when it is released which will contain full details of the requirement. If you are not already registered, the registration link is: http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email bhavina.patel1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk & amandip.kang1@hmrc.gov.uk with your: Contract title and Reference Your organisation's HMRC SAP Ariba account ID Your organisation name Your name Your email address Your telephone number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event once it is built. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. Tenders must be submitted via the SAP Ariba event for this procurement, in the formats specified in the tendering instructions provided in the event. Tenders submitted by other means will not be considered by HMRC.
Enquiries close
24 Aug 2026
Award decision expected
14 Oct 2026
Covered by GPA
Yes
Language
EN
Published
03 Aug 2026 16:10
Deadline
01 Sep 2026 23:59
OCID
ocds-h6vhtk-06cbd9
Notice ID
SR2890586655

Everything the publisher included in this notice, organised by section.

Organisations

Name HM Revenue & Customs
Address › Street 100 Parliament Street
Address › Town / city London
Address › Postcode SW1A 2BQ
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKI32
Contact › Email bhavina.patel1@hmrc.gov.uk
Role buyer
Classification › Description Public authority - central government

Buyer

Name HM Revenue & Customs

Tender

Title Evidential Scanning Services
Status active
Item › CPV › CPV 1 › Description Document management services
Item › CPV › CPV 2 › Description Scanning services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £600,000
Value › Value £500,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Covered by GPA
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 1 Sep 2026
Questions period › End 24 Aug 2026
Award decision period › End 14 Oct 2026
Lot › Status active
Lot › Value › Value incl. VAT £600,000
Lot › Value › Value £500,000
Lot › Value › Currency GBP
Lot › Award criteria › Weighting Description The quality criteria are each assigned a percentage weighting. This weighting is used in calculating an overall quality score for each tender. This quality score is then weighed against a tenders cost submission using the PQP evaluation methodology, to determine the Most Economically Advantageous Tender (MAT). Please see the Tendering Instructions attached to the SAP Ariba event for further details.
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Description Quality will account for 90% of the overall evaluation. Further information, including the quality question breakdown, is provided within the Further Competition document, located in the event in SAP Ariba
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Social Value
Lot › Award criteria › Criterion › Criterion 2 › Description Social Value will account for 10% of the overall evaluation. Further details are provided within the tender event in SAP Ariba
Lot › Award criteria › Criterion › Criterion 3 › Type price
Lot › Award criteria › Criterion › Criterion 3 › Name Pricing
Lot › Award criteria › Criterion › Criterion 3 › Description Weighted against the quality criteria using the Price per Quality Point (PQP) evaluation methodology. Please see the Tendering Instructions attached to the SAP Ariba event for further details.
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description Please see the SAP Ariba event for details of the legal and financial capacity conditions of participation for this contract.
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description Please see the SAP Ariba event for details of the legal and financial capacity conditions of participation for this contract.
Lot › Suitable for › SMEs Yes
Lot › Contract period › Start 27 Oct 2026
Lot › Contract period › End 26 Oct 2029
Lot › Contract period › Can be extended to 26 Oct 2031
Lot › Can be renewed Yes
Lot › Renewal › Description This contract has a three (3) year initial term and two (2) optional one (1) year extensions, up to a maximum total term of five (5) years. It will be at the sole discretion of HMRC to decide whether the extensions are used.
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-19568
Document › Document 3 › Document type Tender notice
Document › Document 3 › Description Tender notice on Find a Tender
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/073344-2026
Document › Document 3 › Published 3 Aug 2026
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