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Microsoft Unified Support

Published Today
3 Nov 2026
Closed 5 Apr 2026


Reference: PDSCN-587-2026
Microsoft Unified Support provides a single, consistent support model across Microsoft services, including Azure, Microsoft 365, Entra, Fabric, Power Platform. This enables faster resolution of complex incidents and improved service continuity. In a national policing and managed services context, where platform availability and security are critical, having direct access to Microsoft engineers reduces risk during major incidents and supports proactive issue prevention. It also ensures alignment with Microsoft best practices and provides a structured escalation path for critical workloads, which is particularly important given the scale and sensitivity of the services being delivered.

Full CPV breakdown

  • 48000000 — Software package and information systems (primary)

Notice details

Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Call-off from a framework agreement
Main category
Services
Notice status
Complete
Award status
Active
Award date
20 May 2026
Suitable for SMEs
Yes
Suitable for VCSEs
Yes
Language
EN
Published
03 Nov 2026 14:28
Deadline
05 Apr 2026 14:00
OCID
ocds-b5fd17-49ef3514-69f9-4093-a4ef-d27238b04f66
Notice ID
PDSCN-587-2026

Organisations on this notice

Microsoft Limited
Supplier Large
Microsoft Campus, Thames Valley Park, Reading, RG6 1WG United Kingdom
GB-COH 01624297

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Tender

Title Microsoft Unified Support
Status complete
CPV › Description Software package and information systems
Item › Delivery › Country United Kingdom
Value › Value £100,892.57
Value › Currency GBP
Procedure type selective
Procedure Call-off from a framework agreement
Bidding period › End 5 Apr 2026
Contract period › Start 25 Jun 2026
Contract period › End 24 Jun 2027
Suitable for › SMEs Yes
Suitable for › VCSEs Yes
Category services

Organisations

Party 1 › Name POLICE DIGITAL SERVICE
Party 1 › Identifier › Legal Name POLICE DIGITAL SERVICE
Party 1 › Address › Street T L T LLP
Party 1 › Address › Town / city LONDON
Party 1 › Address › Postcode EC2M4WN
Party 1 › Address › Country England
Party 1 › Role buyer
Party 2 › Name Microsoft Limited
Party 2 › Identifier › Legal Name Microsoft Limited
Party 2 › Address › Street Microsoft Campus, Thames Valley Park, Reading, RG6 1WG United Kingdom
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Role supplier

Buyer

Name POLICE DIGITAL SERVICE

Awards

Status active
Date 20 May 2026
Published 3 Nov 2026
Value › Value £100,892.57
Value › Currency GBP
Supplier › Name Microsoft Limited
Contract period › Start 25 Jun 2026
Contract period › End 24 Jun 2027
Document › Document type Award notice
Document › Description Awarded contract notice on Contracts Finder
Document › Link https://www.contractsfinder.service.gov.uk/Notice/1d9c4ba5-6593-45d8-9...
Document › Published 3 Nov 2026
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