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Social Media Management Software
Published Today
4 Nov 2026
Closed 1 Oct 2026
- Primary CPV
-
72260000 *
Software-related services
- Location
- 🇬🇧 North East
- Value
- £218,288
- Contract
-
3 years Duration
25/10/2026 24/10/2029
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- No
Publisher Address
Goldcrest Way, Newcastle upon Tyne, NE15 8NY, United Kingdom · North East
Contact
Award Criteria
Not specified
Related tenders
NHS Business Services Authority
All notices from this publisher Same CPV code
72260000 *
All notices with this CPV code
Reference: CF-3755300D0O000000rwimUAA
The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics.
The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.
Awarded to
Full CPV breakdown
- 72260000 — Software-related services (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Minimum value
- £181,907
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 20 Oct 2026
- Suitable for SMEs
- No
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 04 Nov 2026 14:08
- Deadline
- 01 Oct 2026 12:00
- OCID
- ocds-b5fd17-d630d635-6bee-48ec-8383-a0ea544a4f25
- Notice ID
- CF-3755300D0O000000rwimUAA
Organisations on this notice
Sprout Social, Inc.
Supplier
131 S. Dearborn Street, STE 700, Chicago, IL 60603 USA IL 60603 US
Full notice record
49 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Social Media Management Software |
| Description | The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required. |
| Status | complete |
| CPV › Description | Software-related services |
| Item › Delivery › Delivery 1 › Postcode | NE15 8NY |
| Item › Delivery › Delivery 2 › Country | British Oversea Territories |
| Item › Delivery › Delivery 3 › Country | Channel Islands |
| Item › Delivery › Delivery 4 › Country | Europe |
| Item › Delivery › Delivery 5 › Country | Isle of Man |
| Item › Delivery › Delivery 6 › Country | Rest of the World |
| Item › Delivery › Delivery 7 › Country | United Kingdom |
| Minimum value › Value | £181,907.01 |
| Minimum value › Currency | GBP |
| Value › Value | £218,288.41 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 1 Oct 2026 |
| Contract period › Start | 25 Oct 2026 |
| Contract period › End | 24 Oct 2029 |
| Suitable for › SMEs | No |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | NHS Business Services Authority |
| Party 1 › Identifier › Legal Name | NHS Business Services Authority |
| Party 1 › Address › Street | Goldcrest Way |
| Party 1 › Address › Town / city | Newcastle upon Tyne |
| Party 1 › Address › Postcode | NE15 8NY |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Role | buyer |
| Party 2 › Name | Sprout Social, Inc. |
| Party 2 › Identifier › Legal Name | Sprout Social, Inc. |
| Party 2 › Address › Street | 131 S. Dearborn Street, STE 700, Chicago, IL 60603 USA IL 60603 US |
| Party 2 › Role | supplier |
Buyer
| Name | NHS Business Services Authority |
Awards
| Status | active |
| Date | 20 Oct 2026 |
| Published | 4 Nov 2026 |
| Value › Value | £181,907.01 |
| Value › Currency | GBP |
| Supplier › Name | Sprout Social, Inc. |
| Contract period › Start | 25 Oct 2026 |
| Contract period › End | 24 Oct 2029 |
| Document › Document 1 › Document type | Award notice |
| Document › Document 1 › Description | Awarded contract notice on Contracts Finder |
| Document › Document 1 › Link | https://www.contractsfinder.service.gov.uk/Notice/9b293663-5e14-477a-9... |
| Document › Document 1 › Published | 4 Nov 2026 |
| Document › Document 2 › Description | Social Media management - RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-v5.0 - FV (2)_Redacted |
| Document › Document 2 › Link | https://www.contractsfinder.service.gov.uk/Notice/Attachment/00cd0175-... |