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AWARD
Complete Services
Contact Centre and CRM Enablement
Published Today
4 Nov 2026
Closed 9 Sep 2026
- Primary CPV
-
72000000 *
IT services: consulting, software development, Internet and support
- Location
- 🇬🇧 North East
- Value
- £55,000
- Contract
-
1 month Duration
10/09/2026 02/10/2026
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Yes
Publisher Address
Town Hall, SOUTH SHIELDS, NE332RL, England · North East
Contact
Ma•••••
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ma•••••
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01•••••
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Award Criteria
Not specified
Related tenders
South Tyneside Council
All notices from this publisher Same CPV code
72000000 *
All notices with this CPV code
Reference: I9097
Contact centre delivery services -
automation, self-service and contact
model improvement
Additional information: Call off from G Cloud 14
Full CPV breakdown
- 72000000 — IT services: consulting, software development, Internet and support (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 10 Sep 2026
- Suitable for SMEs
- Yes
- Suitable for VCSEs
- Yes
- Language
- EN
- Published
- 04 Nov 2026 19:38
- Deadline
- 09 Sep 2026 12:00
- OCID
- ocds-b5fd17-b5470198-b4f2-4130-be6d-c376563ea3f8
- Notice ID
- I9097
Organisations on this notice
PRICE WATERHOUSE COOPERS LLP
Supplier Large
1 Embankment Place
London
WC2N 6RH
GB-COH OC303525
Full notice record
41 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Contact Centre and CRM Enablement |
| Description | Contact centre delivery services - automation, self-service and contact model improvement Additional information: Call off from G Cloud 14 |
| Status | complete |
| CPV › Description | IT services: consulting, software development, Internet and support |
| Item › Delivery › Postcode | ne33 2rl |
| Value › Value | £55,000 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 9 Sep 2026 |
| Contract period › Start | 10 Sep 2026 |
| Contract period › End | 2 Oct 2026 |
| Suitable for › SMEs | Yes |
| Suitable for › VCSEs | Yes |
| Category | services |
Organisations
| Party 1 › Name | South Tyneside Council |
| Party 1 › Identifier › Legal Name | South Tyneside Council |
| Party 1 › Address › Street | Town Hall |
| Party 1 › Address › Town / city | SOUTH SHIELDS |
| Party 1 › Address › Postcode | NE332RL |
| Party 1 › Address › Country | England |
| Party 1 › Role | buyer |
| Party 2 › Name | PRICE WATERHOUSE COOPERS LLP |
| Party 2 › Identifier › Legal Name | PRICE WATERHOUSE COOPERS LLP |
| Party 2 › Address › Street | 1 Embankment Place London WC2N 6RH |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Role | supplier |
Buyer
| Name | South Tyneside Council |
Awards
| Status | active |
| Date | 10 Sep 2026 |
| Published | 4 Nov 2026 |
| Value › Value | £55,000 |
| Value › Currency | GBP |
| Supplier › Name | PRICE WATERHOUSE COOPERS LLP |
| Contract period › Start | 10 Sep 2026 |
| Contract period › End | 2 Oct 2026 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/9b32358e-2f8e-4fb6-a... |
| Document › Published | 4 Nov 2026 |