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Complete Services
Tenant engagement services and Income Analytics
Published Today
3 Nov 2026
Closed 31 Aug 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 North East
- Value
- £857,530
- Contract
-
3 years Duration
01/09/2026 31/08/2029
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Yes
Publisher Address
Town Hall, SOUTH SHIELDS, NE332RL, England · North East
Contact
Ma•••••
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ma•••••
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01•••••
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Award Criteria
Not specified
Related tenders
South Tyneside Council
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: I9017
Artificial
Intelligence and Machine Learning as
Technology for the purpose of
recommending income and housing officer
caseload as well as prioritising and
Additional information: Call off from G Cloud 14
Awarded to
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 1 Sep 2026
- Suitable for SMEs
- Yes
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 03 Nov 2026 15:31
- Deadline
- 31 Aug 2026 12:00
- OCID
- ocds-b5fd17-cd272e11-3047-4930-a514-749450af486b
- Notice ID
- I9017
Organisations on this notice
Supplier SME
22 Exchange Quays
SALFORD
Lancashire
M5 3EQ
GB
GB-COH 06649394
Full notice record
41 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Tenant engagement services and Income Analytics |
| Description | Artificial Intelligence and Machine Learning as Technology for the purpose of recommending income and housing officer caseload as well as prioritising and Additional information: Call off from G Cloud 14 |
| Status | complete |
| CPV › Description | Software package and information systems |
| Item › Delivery › Postcode | ne33 2rl |
| Value › Value | £857,530 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 31 Aug 2026 |
| Contract period › Start | 1 Sep 2026 |
| Contract period › End | 31 Aug 2029 |
| Suitable for › SMEs | Yes |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | South Tyneside Council |
| Party 1 › Identifier › Legal Name | South Tyneside Council |
| Party 1 › Address › Street | Town Hall |
| Party 1 › Address › Town / city | SOUTH SHIELDS |
| Party 1 › Address › Postcode | NE332RL |
| Party 1 › Address › Country | England |
| Party 1 › Role | buyer |
| Party 2 › Name | VOICESCAPE LIMITED |
| Party 2 › Identifier › Legal Name | VOICESCAPE LIMITED |
| Party 2 › Address › Street | 22 Exchange Quays SALFORD Lancashire M5 3EQ GB |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Role | supplier |
Buyer
| Name | South Tyneside Council |
Awards
| Status | active |
| Date | 1 Sep 2026 |
| Published | 3 Nov 2026 |
| Value › Value | £857,530 |
| Value › Currency | GBP |
| Supplier › Name | VOICESCAPE LIMITED |
| Contract period › Start | 1 Sep 2026 |
| Contract period › End | 31 Aug 2029 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/35f09652-4d92-42d9-b... |
| Document › Published | 3 Nov 2026 |