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ID 6555532 - Utility Regulator - Customer Care Register Project Manager

Published Today
5 Nov 2026


Reference: ID 6555532
The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred to as the ‘energy CCR’). The energy CCR will be a two-tiered register with a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier. The water CCR will remain as a single tiered CCR during Phase 1 and needs-based recording will not be introduced for water during this phase. Further details on requirements are outlined in the Specification document.

Full CPV breakdown

  • 73210000 — Research consultancy services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
7
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Award date
3 Nov 2026
Standstill period ends
16 Nov 2026
Contract can be extended to
15 May 2029
Renewal
Following the initial contract period there is an option to extend for a period of six months. Optional extension periods will be subject to review and satisfactory performance assessment by the Contracting Authority
Language
EN
Published
05 Nov 2026 13:52
OCID
ocds-h6vhtk-06f253
Notice ID
ID 6555532

Competition

7
Bids received
7
Bids considered at final stage
6
SME bids at final stage
0
VCSE bids at final stage

Organisations on this notice

86-90 Paul Street, LONDON, EC2A 4NE, United Kingdom
is••••• Upgrade to Pro to see 07••••• Upgrade to Pro to see
GB-PPON PLYN-7754-JNBM
CPD - Supplies & Services Division
Procuring Entity, Process Contact Point
303 Airport Road, Belfast, BT3 9ED, United Kingdom
SS••••• Upgrade to Pro to see
GB-PPON PVWG-8426-YWXV

Key dates

Future Signature Date
16 Nov 2026 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Utility Regulator
Party 1 › Address › Street Millennium House, 16-22 Great Victoria St,
Party 1 › Address › Town / city BELFAST
Party 1 › Address › Postcode BT2 7AQ
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKN06
Party 1 › Role buyer
Party 1 › Classification › Classification 1 › Description Public authority - central government
Party 1 › Classification › Classification 2 › Description Northern Irish devolved regulations apply
Party 2 › Name SIRIO MULTILATERAL STRATEGIES LTD
Party 2 › Address › Street 86-90 Paul Street
Party 2 › Address › Town / city LONDON
Party 2 › Address › Postcode EC2A 4NE
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI41
Party 2 › Role supplier
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No
Party 3 › Name CPD - Supplies & Services Division
Party 3 › Address › Street 303 Airport Road
Party 3 › Address › Town / city Belfast
Party 3 › Address › Postcode BT3 9ED
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKN06
Party 3 › Role › Role 1 Procuring entity
Party 3 › Role › Role 2 Process contact point
Party 3 › Role Details Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland

Buyer

Name Utility Regulator

Tender

Title ID 6555532 - Utility Regulator - Customer Care Register Project Manager
Status complete
Procedure type open
Procedure Open procedure
Lot › Status complete

Awards

Title ID 6555532 - UREGNI - Customer Care Register Project Manager
Status pending
Date 3 Nov 2026
Value › Value incl. VAT £214,680
Value › Value £178,900
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name SIRIO MULTILATERAL STRATEGIES LTD
Item › CPV › CPV 1 › Description Research consultancy services
Item › CPV › CPV 2 › Description Energy and related services
Item › CPV › CPV 3 › Description Energy-management services
Item › CPV › CPV 4 › Description Energy-efficiency consultancy services
Item › CPV › CPV 5 › Description Research and experimental development services
Item › CPV › CPV 6 › Description Research and development consultancy services
Item › CPV › CPV 7 › Description Project management consultancy services
Item › CPV › CPV 8 › Description Research and development services and related consultancy services
Item › CPV › CPV 9 › Description Development consultancy services
Item › CPV › CPV 10 › Description Accounting and auditing services
Item › CPV › CPV 11 › Description Environmental issues consultancy services
Item › CPV › CPV 12 › Description Electricity, heating, solar and nuclear energy
Standstill period › End 16 Nov 2026
Contract period › Start 16 Nov 2026
Contract period › End 15 Nov 2028
Contract period › Can be extended to 15 May 2029
Can be renewed Yes
Renewal › Description Following the initial contract period there is an option to extend for a period of six months. Optional extension periods will be subject to review and satisfactory performance assessment by the Contracting Authority
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/105223-2026
Document › Published 5 Nov 2026
Assessment Summaries Date Sent 4 Nov 2026
Milestone › Type Future signature date
Milestone › Due 16 Nov 2026
Milestone › Status scheduled
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