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Customer support desk for the Futures Collaboration Platform
Published Today
10 Nov 2026
Closed 5 Apr 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 Leeds, Yorkshire & the Humber
- Value
- £28,523
- Contract
-
1 year Duration
06/04/2026 05/04/2027
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- No
Publisher Address
7-8 Wellington Place, Leeds, LS1 4AP, UK · UKE42
Contact
Award Criteria
Not specified
Related tenders
NHS England
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: CF-3739500D0O000000rwimUAA
Futures is the most widely used, efficient, and secure platform for cross-organisation digital collaboration, designed to bring together professionals across the health and social care sector. It provides a trusted environment to share ideas, resources, and projects effectively.
Awarded to
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Minimum value
- £14,261
- Winning supplier
- Large company
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 21 Oct 2026
- Suitable for SMEs
- No
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 10 Nov 2026 09:25
- Deadline
- 05 Apr 2026 12:00
- OCID
- ocds-b5fd17-1025283e-c514-4dbd-a118-d43e24ee530f
- Notice ID
- CF-3739500D0O000000rwimUAA
Organisations on this notice
Supplier Large
null
Full notice record
43 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Customer support desk for the Futures Collaboration Platform |
| Description | Futures is the most widely used, efficient, and secure platform for cross-organisation digital collaboration, designed to bring together professionals across the health and social care sector. It provides a trusted environment to share ideas, resources, and projects effectively. |
| Status | complete |
| CPV › Description | Software package and information systems |
| Item › Delivery › Delivery 1 › Postcode | LS1 4AP |
| Item › Delivery › Delivery 2 › Country | United Kingdom |
| Minimum value › Value | £14,261.40 |
| Minimum value › Currency | GBP |
| Value › Value | £28,522.80 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 5 Apr 2026 |
| Contract period › Start | 6 Apr 2026 |
| Contract period › End | 5 Apr 2027 |
| Suitable for › SMEs | No |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | NHS England |
| Party 1 › Identifier › Legal Name | NHS England |
| Party 1 › Address › Street | 7-8 Wellington Place |
| Party 1 › Address › Town / city | Leeds |
| Party 1 › Address › Postcode | LS1 4AP |
| Party 1 › Address › Country | UK |
| Party 1 › Role | buyer |
| Party 2 › Name | Zendesk UK Limited |
| Party 2 › Identifier › Legal Name | Zendesk UK Limited |
| Party 2 › Address › Street | null |
| Party 2 › Business size | large |
| Party 2 › Role | supplier |
Buyer
| Name | NHS England |
Awards
| Status | active |
| Date | 21 Oct 2026 |
| Published | 10 Nov 2026 |
| Value › Value | £28,522.80 |
| Value › Currency | GBP |
| Supplier › Name | Zendesk UK Limited |
| Contract period › Start | 6 Apr 2026 |
| Contract period › End | 5 Apr 2027 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/78712585-53f8-422c-a... |
| Document › Published | 10 Nov 2026 |