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Healthy Homes Branding and Communications

Published 10 Jul 2026

10 Jul 2026

London Borough of Hammersmith and Fuham

Primary CPV: 73300000 *
Design and execution of research and development
Location: 🇬🇧 Kensington & Chelsea and Hammersmith & Fulham, London
Value: No value specified
Contract: 1 year Duration
02/04/2026 01/04/2027
Contract Types: 73 *Research & development services
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Town Hall, king street, London, W6 9JU, United Kingdom · UKI33

Contact

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Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

London Borough of Hammersmith and Fuham

All notices from this publisher

Same CPV code

73300000 *

All notices with this CPV code

Reference: ocds-h6vhtk-06c895

London Borough of Hammersmith and Fulham the Council is looking to procure a supplier to lead on the design, delivery and evaluation of branding and communications for the council's new approach to household retrofit. The supplier will lead on conducting baseline research, developing a consistent branding, and planning and implementing a 12 month communications campaign to increase awareness and improve perceptions regarding retrofit, energy efficiency, and available support from the Council. The total value for this contract is £60,000.

Awarded to

Hubbub Foundation UK

Full CPV breakdown

73300000 — Design and execution of research and development (primary)

Notice details

Buyer type: Local authority
Competition: Limited competition (invited suppliers only)
Contract type: Services
Winning supplier: Large company
Procurement method: Below threshold - limited competition
Main category: Services
Legal basis: UKPGA 2023/54
Notice status: Complete
Award status: Active
Language: EN
Published: 10 Jul 2026 13:45
OCID: ocds-h6vhtk-06c895
Notice ID: ocds-h6vhtk-06c895

Organisations on this notice

Hubbub foundation UK

Supplier Large VCSE

New Wing Somerset House, London, WC2R 1LA, United Kingdom

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GB-COH 09038107

Full notice record

51 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name	London Borough of Hammersmith and Fuham
Party 1 › Address › Street	Town Hall, king street
Party 1 › Address › Town / city	London
Party 1 › Address › Postcode	W6 9JU
Party 1 › Address › Country	GB
Party 1 › Address › Country	United Kingdom
Party 1 › Address › Region (NUTS)	UKI33
Party 1 › Role	buyer
Party 1 › Link	https://www.capitalesourcing.com
Party 1 › Classification › Description	Public authority - sub-central government
Party 2 › Name	Hubbub foundation UK
Party 2 › Address › Street	New Wing Somerset House
Party 2 › Address › Town / city	London
Party 2 › Address › Postcode	WC2R 1LA
Party 2 › Address › Country	GB
Party 2 › Address › Country	United Kingdom
Party 2 › Address › Region (NUTS)	UKI32
Party 2 › Role	supplier
Party 2 › Business size	large
Party 2 › VCSEs	Yes

Buyer

Name	London Borough of Hammersmith and Fuham

Tender

Title	Healthy Homes Branding and Communications
Description	London Borough of Hammersmith and Fulham the Council is looking to procure a supplier to lead on the design, delivery and evaluation of branding and communications for the council's new approach to household retrofit. The supplier will lead on conducting baseline research, developing a consistent branding, and planning and implementing a 12 month communications campaign to increase awareness and improve perceptions regarding retrofit, energy efficiency, and available support from the Council. The total value for this contract is £60,000.
Status	complete
Procedure type	limited
Procedure	Below threshold - limited competition
Lot › Status	complete

Awards

Status	active
Category	services
Supplier › Name	Hubbub foundation UK
Item › CPV › Description	Design and execution of research and development

Contracts

Status	active
Contract period › Start	2 Apr 2026
Contract period › End	1 Apr 2027
Value › Value incl. VAT	£72,000
Value › Currency	GBP
Above threshold	No
Signed	30 Mar 2026
Agreed Metrics › Agreed Metric 1 › Title	Increased awareness and understanding of (1) household retrofit (2) support available and (3) the H&F Healthy Homes brand
Agreed Metrics › Agreed Metric 1 › Description	• 20% of targeted social renters, private renters, owner-occupiers and landlords reached through awareness campaigns within 1st year, including but not limited to direct mailing and/or digital reach (impressions / views / clicks via digital campaign), dependent on outlets determined by selected supplier. • Post-campaign subsite traffic increased 60% compared to pre-campaign subsite traffic. • 40% increase in post-campaign awareness score compared to pre-campaign data.
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months	1
Agreed Metrics › Agreed Metric 2 › Title	Improved perception and receptiveness to (1) benefits of household retrofitting (2) H&F as a trusted, go-to for retrofit support
Agreed Metrics › Agreed Metric 2 › Description	• 40% of targeted social renters, private renters, homeowners and landlords report an increase in knowledge and shift in perception via quantitative and qualitative tests post campaign. • Post-campaign subsite traffic increased 60% compared to pre-campaign subsite traffic.
Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months	1
Agreed Metrics › Agreed Metric 3 › Title	Encourage action and influence behaviour change towards increased uptake in household retrofit and energy efficiency
Agreed Metrics › Agreed Metric 3 › Description	• As measured by conversion rates from subsite visits to enquiries and/or direct engagement with service (e.g. Helping Hands, Grant Application, use of end to-end retrofit service) • A 20% increase in service users of Healthy Homes services (e.g. Helping Hands, Grant Application, use of end-to-end retrofit service) as compared with pre-campaign numbers.
Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months	1
Document › Document type	Contract notice
Document › Description	Contract details notice on Find a Tender
Document › Link	https://www.find-tender.service.gov.uk/Notice/065181-2026
Document › Published	10 Jul 2026

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