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AWARD
Complete
ACE - Provision of Integrated HR and Payroll System
Published 26 May 2026
26 May 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 South West
- Value
- £450,000
- Contract
-
4 years Duration
01/09/2026 31/08/2030
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Totnes St Johns C Of E Primary School, Totnes, TQ9 5TZ, United Kingdom · UKK
Contact
Award Criteria
Not specified
Related tenders
THE ACADEMIES FOR CHARACTER AND EXCELLEN...
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: ACE01.75
Trust required a fully integrated HR and Payroll platform operating from a single, authoritative dataset. The solution must enable compliant payroll and workforce administration in accordance with relevant legislation, HMRC requirements, Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) regulations, statutory employment obligations, and sector best practice. It must also provide the transparency, reporting capability, and internal controls necessary to support efficient Trust-wide operations. The Trust was seeking a platform that provides operational flexibility, allowing payroll processing to be delivered either in-house or via a managed service within the same system environment. The Trust may transition between these delivery models during the contract term and therefore required a solution that enables this without system replacement or material disruption.
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Open procedure
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Covered by GPA
- Yes
- Language
- EN
- Published
- 26 May 2026 08:47
- OCID
- ocds-h6vhtk-060bed
- Notice ID
- ACE01.75
Organisations on this notice
PHP LAW LLP
Procuring Entity, Process Contact Point
Unit 3 The Brutus Centre, Totnes, TQ9 5RW, United Kingdom
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GB-COH OC429243
Supplier SME
Boundary House, 4 County Place, Chelmsford, CM2 0RE, United Kingdom
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GB-COH 12004688
Full notice record
85 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | THE ACADEMIES FOR CHARACTER AND EXCELLENCE |
| Party 1 › Address › Street | Totnes St Johns C Of E Primary School |
| Party 1 › Address › Town / city | Totnes |
| Party 1 › Address › Postcode | TQ9 5TZ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKK43 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | PHP LAW LLP |
| Party 2 › Address › Street | Unit 3 The Brutus Centre |
| Party 2 › Address › Town / city | Totnes |
| Party 2 › Address › Postcode | TQ9 5RW |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKK43 |
| Party 2 › Role › Role 1 | Procuring entity |
| Party 2 › Role › Role 2 | Process contact point |
| Party 2 › Role Details | Procurement Consultant |
| Party 2 › Link | http://www.phplaw.co.uk |
| Party 3 › Name | JUNIPER EDUCATION SERVICES LIMITED |
| Party 3 › Address › Street | Boundary House, 4 County Place |
| Party 3 › Address › Town / city | Chelmsford |
| Party 3 › Address › Postcode | CM2 0RE |
| Party 3 › Address › Country | GB |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Address › Region (NUTS) | UKH36 |
| Party 3 › Role | supplier |
| Party 3 › Link | https://junipereducation.org |
| Party 3 › Business size | sme |
| Party 3 › VCSEs | No |
| Party 3 › Public service mission organisation | No |
| Party 3 › Sheltered workshop | No |
Buyer
| Name | THE ACADEMIES FOR CHARACTER AND EXCELLENCE |
Tender
| Title | ACE - Provision of Integrated HR and Payroll System |
| Status | complete |
| Procedure type | open |
| Procedure | Open procedure |
| Covered by | GPA |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Status | active |
| Category | services |
| Supplier › Name | JUNIPER EDUCATION SERVICES LIMITED |
| Item › CPV › CPV 1 › Description | Software package and information systems |
| Item › CPV › CPV 2 › Description | Payroll management services |
| Item › CPV › CPV 3 › Description | Personnel and payroll services |
| Item › Delivery › Region (NUTS) | UKK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | ACE - Provision of Integrated HR and Payroll System |
| Status | active |
| Contract period › Start | 1 Sep 2026 |
| Contract period › End | 31 Aug 2030 |
| Contract period › Can be extended to | 31 Aug 2032 |
| Can be renewed | Yes |
| Renewal › Description | 4 Year Term with the option of 2 further 1 year extensions. |
| Has options | Yes |
| Options › Description | The right to additional purchases while the contract is valid. To enable schools who join the Trust to be added to the Contract and for additional modules or services to be included that relate to HR and Payroll |
| Value › Value incl. VAT | £540,000 |
| Value › Value | £450,000 |
| Value › Currency | GBP |
| Above threshold | Yes |
| Signed | 22 May 2026 |
| Agreed Metrics › Agreed Metric 1 › Title | Payroll accuracy rate |
| Agreed Metrics › Agreed Metric 1 › Description | 99.9% to 100% |
| Agreed Metrics › Agreed Metric 2 › Title | Right-first-time processing rate |
| Agreed Metrics › Agreed Metric 2 › Description | 99.9% to 100% |
| Agreed Metrics › Agreed Metric 3 › Title | Pre-payroll error rate |
| Agreed Metrics › Agreed Metric 3 › Description | 0.1% or fewer errors identified before payroll is finalised. |
| Agreed Metrics › Agreed Metric 4 › Title | Post-payroll error rate |
| Agreed Metrics › Agreed Metric 4 › Description | 0% to 0.1% or fewer errors identified after payroll is processed. |
| Agreed Metrics › Agreed Metric 5 › Title | Post-payroll reconciliation completion |
| Agreed Metrics › Agreed Metric 5 › Description | 100% of payroll runs subject to reconciliation. |
| Agreed Metrics › Agreed Metric 6 › Title | Client-reported payroll errors |
| Agreed Metrics › Agreed Metric 6 › Description | Fewer than 1 substantiated payroll accuracy issue per pay cycle |
| Agreed Metrics › Agreed Metric 7 › Title | Accuracy reporting compliance |
| Agreed Metrics › Agreed Metric 7 › Description | 100% of payroll periods supported by documented accuracy reporting. |
| Agreed Metrics › Agreed Metric 8 › Title | Service performance trend review |
| Agreed Metrics › Agreed Metric 8 › Description | Monthly review of payroll accuracy metrics, error trends and corrective actions. |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/048384-2026 |
| Document › Published | 26 May 2026 |