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Award of fully bilingual (Welsh and English) HR Information System (HRIS)
Published 21 Apr 2026
21 Apr 2026
- Primary CPV
-
48450000 *
Time accounting or human resources software package
- Location
- 🇬🇧 Wales
- Value
- £79,400
- Contract
-
3 years Duration
05/05/2026 30/04/2029
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
South Gate House, Cardiff, CF10 1EW, United Kingdom · UKL
Contact
Award Criteria
Not specified
Related tenders
Social Care Wales
All notices from this publisher Same CPV code
48450000 *
All notices with this CPV code
Reference: HRIS
The purpose of this procurement was to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026.
Awarded to
Full CPV breakdown
- 48450000 — Time accounting or human resources software package (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Bids received
- 3
- Winning supplier
- Large company
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 21 Apr 2026
- Standstill period ends
- 30 Apr 2026
- Contract can be extended to
- 30 Apr 2031
- Renewal
- The contract will run initially from 5 May 2026 – 30 April 2029 with a possibility of being extended for a further 24 months until 30 April 2031, up to a total period of 5 years.
- Language
- EN
- Published
- 21 Apr 2026 16:55
- OCID
- ocds-h6vhtk-05ee64
- Notice ID
- HRIS
Competition
3
Bids received
2
Bids considered at final stage
1
SME bids at final stage
0
VCSE bids at final stage
Organisations on this notice
HealthBoxHR Ltd
Supplier Large
Second Floor, 2 Queens Square, Ascot Business Park, Lyndhurst Road, Ascot, Berkshire, SL5 9FE, United Kingdom
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GB-PPON PJJT-5168-QLVH
Key dates
- Future Signature Date
- 1 May 2026 · Scheduled
Full notice record
58 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | Social Care Wales |
| Party 1 › Address › Street | South Gate House |
| Party 1 › Address › Town / city | Cardiff |
| Party 1 › Address › Postcode | CF10 1EW |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKL22 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.socialcare.wales |
| Party 1 › Classification › Classification 1 › Description | Public authority - sub-central government |
| Party 1 › Classification › Classification 2 › Description | Welsh devolved regulations apply |
| Party 2 › Name | HealthBoxHR Ltd |
| Party 2 › Address › Street | Second Floor, 2 Queens Square, Ascot Business Park, Lyndhurst Road |
| Party 2 › Address › Town / city | Ascot, Berkshire |
| Party 2 › Address › Postcode | SL5 9FE |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKJ11 |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | Social Care Wales |
Tender
| Title | Award of fully bilingual (Welsh and English) HR Information System (HRIS) |
| Description | The purpose of this procurement was to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026. |
| Status | complete |
| Procedure type | open |
| Procedure | Competitive flexible procedure |
| Lot › Status | complete |
Awards
| Title | Fully bilingual (Welsh and English) HR Information System (HRIS) |
| Status | pending |
| Date | 21 Apr 2026 |
| Value › Value incl. VAT | £95,280 |
| Value › Value | £79,400 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | HealthBoxHR Ltd |
| Item › CPV › CPV 1 › Description | Time accounting or human resources software package |
| Item › CPV › CPV 2 › Description | Software implementation services |
| Item › Delivery › Region (NUTS) | UKL |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Standstill period › End | 30 Apr 2026 |
| Contract period › Start | 5 May 2026 |
| Contract period › End | 30 Apr 2029 |
| Contract period › Can be extended to | 30 Apr 2031 |
| Can be renewed | Yes |
| Renewal › Description | The contract will run initially from 5 May 2026 – 30 April 2029 with a possibility of being extended for a further 24 months until 30 April 2031, up to a total period of 5 years. |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/036318-2026 |
| Document › Published | 21 Apr 2026 |
| Assessment Summaries Date Sent | 21 Apr 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 1 May 2026 |
| Milestone › Status | scheduled |