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TENDER Active Services

Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System

Published 8 Apr 2026
8 Apr 2026
Closed 22 Apr 2026

Primary CPV
72000000 *
IT services: consulting, software development, Internet and support
Location
🇬🇧 Northern Ireland
Value
No value specified
Contract
3 years Duration
01/07/2026 30/06/2029
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

32-36 Great Victoria Street, Belfast, BT27BA, United Kingdom · UKN

Contact

Award Criteria

Not specified

Reference: ICRIR 16
The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Below threshold - open competition
Main category
Services
Above threshold
No
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
2 x 12 months optional extensions.
Submission method
All submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/
Enquiries close
17 Apr 2026
Language
EN
Published
08 Apr 2026 16:31
Deadline
22 Apr 2026 23:59
OCID
ocds-h6vhtk-067e63
Notice ID
ICRIR 16

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name Independent Commission for Reconciliation and Information Recovery
Address › Street 32-36 Great Victoria Street
Address › Town / city Belfast
Address › Postcode BT27BA
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKN06
Role buyer
Classification › Classification 1 › Description Public authority - sub-central government
Classification › Classification 2 › Description Northern Irish devolved regulations apply

Buyer

Name Independent Commission for Reconciliation and Information Recovery

Tender

Title Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System
Status active
Item › CPV › CPV 1 › Description IT services: consulting, software development, Internet and support
Item › CPV › CPV 2 › Description Software programming and consultancy services
Item › CPV › CPV 3 › Description Data services
Item › CPV › CPV 4 › Description Document management software development services
Item › CPV › CPV 5 › Description Application service providers
Item › CPV › CPV 6 › Description Software package and information systems
Item › CPV › CPV 7 › Description Document management software package
Item › CPV › CPV 8 › Description Document management system
Item › CPV › CPV 9 › Description Software package suites
Item › CPV › CPV 10 › Description IT software package
Item › Delivery › Delivery 1 › Region (NUTS) UKN
Item › Delivery › Delivery 1 › Country GB
Item › Delivery › Delivery 1 › Country United Kingdom
Item › Delivery › Delivery 2 › Region (NUTS) UKI
Item › Delivery › Delivery 2 › Country GB
Item › Delivery › Delivery 2 › Country United Kingdom
Value › Value incl. VAT £120,000
Value › Currency GBP
Procedure type open
Procedure Below threshold - open competition
Category services
Above threshold No
How to submit All submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/
Submission Terms › Electronic submission allowed
Bidding period › End 22 Apr 2026
Questions period › End 17 Apr 2026
Lot › Status active
Lot › Value › Value incl. VAT £120,000
Lot › Value › Currency GBP
Lot › Contract period › Start 1 Jul 2026
Lot › Contract period › End 30 Jun 2029
Lot › Contract period › Can be extended to 30 Jun 2031
Lot › Can be renewed Yes
Lot › Renewal › Description 2 x 12 months optional extensions.
Lot › Award criteria › Description Please note that this competition is not being run as an 'open competition' as stated in the "Procedure" tab. It is being undertaken in two stages: • an initial stage to assess Tenderers’ ability to meet the conditions of participation; and • a subsequent tender stage, with invitations issued only to shortlisted suppliers.
Document › Document type Tender notice
Document › Description Tender notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/032109-2026
Document › Published 8 Apr 2026
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