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AWARD Complete Services

The Provision of a Smoke Free App

Published 13 Mar 2026

13 Mar 2026

Hertfordshire County Council

Primary CPV: 85100000 *
Health services
Location: 🇬🇧 Hertfordshire, East of England
Value: £419,200
Contract: Not specified
Contract Types: 85 *Health & social work services
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

County Hall, Hertford, SG138DQ, United Kingdom · UKH23

Contact

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Award Criteria

The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Price

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Hertfordshire County Council

All notices from this publisher

Same CPV code

85100000 *

All notices with this CPV code

Reference: HCC2617513

Intention to award for the provision of a comprehensive, flexible stop smoking service via an app that offers support as needed via an advice team that operates 24 hours a day, 7 days a week and 365 days a year for Hertfordshire smokers who have signed up to the app. The service also offers a comprehensive range of support, including unlimited 24/7 access to NCSCT trained Tobacco Dependency Advisors (TDAs), swift delivery of stop smoking aids, a community group offering peer support and other behavioural tools via the app. The app is available in 6 languages and has bilingual advisers.

Awarded to

23 LIMITED

Full CPV breakdown

85100000 — Health services (primary)

Notice details

Buyer type: Local authority · General public services
Competition: Direct award (no competition)
Contract type: Services
Bids received: 1
Winning supplier: SME
Procurement method: Award procedure without prior publication of a call for competition
Main category: Services
Legal basis: CELEX 32014L0024
Notice status: Complete
Award status: Active
Options: There is the option to extend the contract for up to one (1) year subject to available funding and satisfactory performance at the discretion of the Council.
Language: EN
Published: 13 Mar 2026 12:43
OCID: ocds-h6vhtk-0669c8
Notice ID: HCC2617513

Competition

Bids received

Bids from SMEs

Organisations on this notice

23 Limited

Supplier SME

1-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

GB-COH 03885216

Independent Choice and Procurement Panel

Review Body

Wellington House, London, SE1 8UG, United Kingdom

Lots (1)

Lot 1

The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 1st April 2026 until 31st March 2027 with the option to extend for up to 1 year up until 31st March 2028. (Maximum 2 years total.) The appro...

· Cancelled

Full notice record

54 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Tender

Title	The Provision of a Smoke Free App
Status	complete
CPV › Description	Health services
Category	services
Description	Intention to award for the provision of a comprehensive, flexible stop smoking service via an app that offers support as needed via an advice team that operates 24 hours a day, 7 days a week and 365 days a year for Hertfordshire smokers who have signed up to the app. The service also offers a comprehensive range of support, including unlimited 24/7 access to NCSCT trained Tobacco Dependency Advisors (TDAs), swift delivery of stop smoking aids, a community group offering peer support and other behavioural tools via the app. The app is available in 6 languages and has bilingual advisers.
Lot › Description	The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 1st April 2026 until 31st March 2027 with the option to extend for up to 1 year up until 31st March 2028. (Maximum 2 years total.) The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.
Lot › Award criteria › Criterion › Criterion 1 › Name	The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Lot › Award criteria › Criterion › Criterion 1 › Type	quality
Lot › Award criteria › Criterion › Criterion 1 › Description	100
Lot › Award criteria › Criterion › Criterion 2 › Type	price
Lot › Award criteria › Criterion › Criterion 2 › Description	0
Lot › Has options	Yes
Lot › Options › Description	There is the option to extend the contract for up to one (1) year subject to available funding and satisfactory performance at the discretion of the Council.
Lot › Status	cancelled
Item › Delivery › Region (NUTS)	UKH23
Procedure type	limited
Procedure	Award procedure without prior publication of a call for competition
Review Details	The Council will enter into an 8 working day standstill period following publication of this Contract Award Notice before officially awarding the contract in line with the requirements under PSR.
Procurement Method Rationale Classifications › Description	The procurement falls outside the scope of application of the directive

Awards

Status	active
Supplier › Name	23 Limited

Organisations

Party 1 › Name	Hertfordshire County Council
Party 1 › Identifier › Legal Name	Hertfordshire County Council
Party 1 › Identifier › No Identifier Rationale	Not on any register
Party 1 › Address › Street	County Hall
Party 1 › Address › Town / city	Hertford
Party 1 › Address › Region (NUTS)	UKH23
Party 1 › Address › Postcode	SG138DQ
Party 1 › Address › Country	United Kingdom
Party 1 › Role	buyer
Party 1 › Link	https://www.hertfordshire.gov.uk
Party 1 › Classification › Classification 1 › Description	Regional or local authority
Party 1 › Classification › Classification 2 › Description	General public services
Party 2 › Name	23 Limited
Party 2 › Identifier › Legal Name	23 Limited
Party 2 › Address › Street	1-75 Shelton Street, Covent Garden
Party 2 › Address › Town / city	London
Party 2 › Address › Region (NUTS)	UKI32
Party 2 › Address › Postcode	WC2H 9JQ
Party 2 › Address › Country	United Kingdom
Party 2 › Role	supplier
Party 2 › Business size	sme
Party 3 › Name	Independent Choice and Procurement Panel
Party 3 › Identifier › Legal Name	Independent Choice and Procurement Panel
Party 3 › Address › Street	Wellington House
Party 3 › Address › Town / city	London
Party 3 › Address › Postcode	SE1 8UG
Party 3 › Address › Country	United Kingdom
Party 3 › Role	Review body

Buyer

Name	Hertfordshire County Council

Contracts

Status	active
Value › Value	£419,200
Value › Currency	GBP
Signed	9 Mar 2026

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