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The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365

Published 15 Dec 2025
15 Dec 2025


Reference: ocds-h6vhtk-05f605
to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Income & Arrears, Tenancy Management and Asset Management. The implementation includes configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears.

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
SME
Procurement method
Direct award
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Contract can be extended to
4 Jan 2028
Renewal
additional 6 months
Language
EN
Published
15 Dec 2025 16:03
OCID
ocds-h6vhtk-05f605
Notice ID
ocds-h6vhtk-05f605

Organisations on this notice

Supplier SME
65 Kingshill Crescent, High Wycombe, HP13 5NF, United Kingdom
sa••••• Upgrade to Pro to see
GB-COH 10219918

Key dates

Future Signature Date
29 Dec 2025 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name VIVID Housing Ltd
Party 1 › Address › Street Peninsular House, Wharf Road
Party 1 › Address › Town / city Portsmouth
Party 1 › Address › Postcode PO2 8HB
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ31
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name TECHLABS LONDON LTD
Party 2 › Address › Street 65 Kingshill Crescent
Party 2 › Address › Town / city High Wycombe
Party 2 › Address › Postcode HP13 5NF
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKJ13
Party 2 › Role supplier
Party 2 › Link https://techlabs.london
Party 2 › Business size sme
Party 2 › VCSEs No

Buyer

Name VIVID Housing Ltd

Tender

Title The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365
Description to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Income & Arrears, Tenancy Management and Asset Management. The implementation includes configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears.
Status complete
Procedure type direct
Procedure Direct award
Lot › Status complete
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Document › Document type Conflict of interest
Document › Description Not published

Awards

Title Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365
Status pending
Value › Value incl. VAT £2,500,000
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name TECHLABS LONDON LTD
Item › CPV › Description IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS) UKJ
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Contract period › Start 5 Jan 2026
Contract period › End 30 Jun 2027
Contract period › Can be extended to 4 Jan 2028
Can be renewed Yes
Renewal › Description additional 6 months
Document › Document type Award notice
Document › Description Transparency notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/083024-2025
Document › Published 15 Dec 2025
Milestone › Type Future signature date
Milestone › Due 29 Dec 2025
Milestone › Status scheduled
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