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Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software

Published 5 Dec 2025

5 Dec 2025

Hyde Housing Association Limited

Primary CPV: 48000000 *
Software package and information systems
Location: 🇬🇧 Lewisham and Southwark, London
Value: £5,500,000
Contract: 5 years Duration
18/12/2025 17/12/2030
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

30 Park Street, London, SE1 9EQ, United Kingdom · UKI44

Contact

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Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

Hyde Housing Association Limited

All notices from this publisher

Same CPV code

48000000 *

All notices with this CPV code

Reference: 2177

Hyde Housing Association Ltd intends to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance and asset management software. The contract covers the continued supply, licensing, support and associated services required to operate Hyde's existing Totalmobile platform. The estimated contract value is above £5,000,000 (excluding VAT) over a five-year term. The contract enables Hyde to maintain continuity of service for essential operational systems already implemented and in active use.

Awarded to

TOTALMOBILE LIMITED £5,500,000

Full CPV breakdown

48000000 — Software package and information systems (primary)

Notice details

Buyer type: Local authority
Competition: Direct award (no competition)
Contract type: Services
Winning supplier: SME
Procurement method: Direct award
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Complete
Award status: Pending
Language: EN
Published: 05 Dec 2025 16:08
OCID: ocds-h6vhtk-05f016
Notice ID: 2177

Organisations on this notice

TOTALMOBILE LIMITED

Supplier SME

3rd Floor, 35 Dp 35-37 Donegall Place, Belfast, BT1 5BB, United Kingdom

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www.totalmobile.co.uk/

GB-COH NI018486

Key dates

Future Signature Date: 17 Dec 2025 · Scheduled

Full notice record

53 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name	HYDE HOUSING ASSOCIATION LIMITED
Party 1 › Address › Street	30 Park Street
Party 1 › Address › Town / city	London
Party 1 › Address › Postcode	SE1 9EQ
Party 1 › Address › Country	GB
Party 1 › Address › Country	United Kingdom
Party 1 › Address › Region (NUTS)	UKI44
Party 1 › Role	buyer
Party 1 › Classification › Description	Public authority - sub-central government
Party 2 › Name	TOTALMOBILE LIMITED
Party 2 › Address › Street	3rd Floor, 35 Dp 35-37 Donegall Place
Party 2 › Address › Town / city	Belfast
Party 2 › Address › Postcode	BT1 5BB
Party 2 › Address › Country	GB
Party 2 › Address › Country	United Kingdom
Party 2 › Address › Region (NUTS)	UKN06
Party 2 › Role	supplier
Party 2 › Link	https://www.totalmobile.co.uk/
Party 2 › Business size	sme
Party 2 › VCSEs	No

Buyer

Name	HYDE HOUSING ASSOCIATION LIMITED

Tender

Title	Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software
Description	Hyde Housing Association Ltd intends to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance and asset management software. The contract covers the continued supply, licensing, support and associated services required to operate Hyde's existing Totalmobile platform. The estimated contract value is above £5,000,000 (excluding VAT) over a five-year term. The contract enables Hyde to maintain continuity of service for essential operational systems already implemented and in active use.
Status	complete
Procedure type	direct
Procedure	Direct award
Lot › Status	complete
Lot › Suitable for › SMEs	Yes
Document › Document type	Conflict of interest
Document › Description	Not published
Risk Details	There are manageable risks associated with the long-term delivery of a business-critical SaaS platform, including potential changes in Hyde's organisational structure, future acquisitions or mergers, and resulting changes to user volumes or licensing requirements. Additional risks relate to evolving technology needs and regulatory obligations, which may require adjustments to scope, service levels or licence models. These risks will be managed through the contract's governance, performance monitoring and change control processes.

Awards

Title	Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software
Status	pending
Value › Value incl. VAT	£6,600,000
Value › Value	£5,500,000
Value › Currency	GBP
Category	services
Above threshold	Yes
Supplier › Name	TOTALMOBILE LIMITED
Item › CPV › CPV 1 › Description	Software package and information systems
Item › CPV › CPV 2 › Description	IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS)	UK
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Contract period › Start	18 Dec 2025
Contract period › End	17 Dec 2030
Document › Document type	Award notice
Document › Description	Transparency notice on Find a Tender
Document › Link	https://www.find-tender.service.gov.uk/Notice/080310-2025
Document › Published	5 Dec 2025
Milestone › Type	Future signature date
Milestone › Due	17 Dec 2025
Milestone › Status	scheduled

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