Procurement of a 'Local Authority' Legal Case Management System

Published Today

13 Nov 2026

Deadline in 3 days

North Tyneside Borough Council

Primary CPV: 48000000 *
Software package and information systems
Location: 🇬🇧 Tyneside, North East
Value: £200,000
Contract: 3 years Duration
08/03/2027 07/03/2030
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Quadrant, North Tyneside, NE27 0BY, United Kingdom · UKC22

Contact

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Award Criteria

Quality Questions (45%)
Price (30%)
Demonstrations (25%)

FULL DOCUMENTATION

Technical Specifications (open-uk.org) · Technical Specifications

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North Tyneside Borough Council

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Same CPV code

48000000 *

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Reference: OPEN20261679

North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support. Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each

Full CPV breakdown

48000000 — Software package and information systems (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Competitive flexible procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: 2 x 12 month extension options available.
Submission method: https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a5d1-401fbd0b5009 All submissions are to be submitted by the OPEN Portal.
Award decision expected: 15 Feb 2027
Language: EN
Published: 13 Nov 2026 11:41
Deadline: 16 Nov 2026 12:00
OCID: ocds-h6vhtk-077df1
Notice ID: OPEN20261679

Full notice record

65 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name	North Tyneside Borough Council
Address › Street	Quadrant
Address › Town / city	North Tyneside
Address › Postcode	NE27 0BY
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKC22
Role	buyer
Classification › Description	Public authority - sub-central government

Buyer

Name	North Tyneside Borough Council

Tender

Title	Procurement of a 'Local Authority' Legal Case Management System
Status	active
Item › CPV › CPV 1 › Description	Software package and information systems
Item › CPV › CPV 2 › Description	System and support services
Item › CPV › CPV 3 › Description	Software-related services
Item › CPV › CPV 4 › Description	Legal services
Item › Delivery › Region (NUTS)	UKC22
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£240,000
Value › Value	£200,000
Value › Currency	GBP
Procedure type	open
Procedure	Competitive flexible procedure
Category	services
Above threshold	Yes
How to submit	https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a...
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Bidding period › End	16 Nov 2026
Award decision period › End	15 Feb 2027
Lot › Status	active
Lot › Value › Value incl. VAT	£240,000
Lot › Value › Value	£200,000
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	quality
Lot › Award criteria › Criterion › Criterion 1 › Name	Quality Questions
Lot › Award criteria › Criterion › Criterion 1 › Description	Quality Questions including Social Value
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	45
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	price
Lot › Award criteria › Criterion › Criterion 2 › Name	Price
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	30
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Demonstrations
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	25
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Contract period › Start	8 Mar 2027
Lot › Contract period › End	7 Mar 2030
Lot › Contract period › Can be extended to	7 Mar 2032
Lot › Can be renewed	Yes
Lot › Renewal › Description	2 x 12 month extension options available.
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Technical specifications
Document › Document 2 › Link	https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a...
Document › Document 3 › Document type	Bidding documents
Document › Document 3 › Description	Tender Documentation can be found via the OPEN Portal (https://open-uk.org/) under Browse Opportunities,
Document › Document 3 › Link	https://open-uk.org/opportunities/overview/public/3c702f61-b54d-4e0e-a...
Document › Document 4 › Document type	Tender notice
Document › Document 4 › Description	Tender notice on Find a Tender
Document › Document 4 › Link	https://www.find-tender.service.gov.uk/Notice/107933-2026
Document › Document 4 › Published	13 Nov 2026
Amendment › Description	Deadline extension from 13 November 2026 (12:00pm) to 16 November 2026 (12:00pm) due to Microsoft Outage.

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