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AWARD
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GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply
Published 23 Mar 2026
23 Mar 2026
- Primary CPV
-
55520000 *
Catering services
- Location
- 🇬🇧 Gloucestershire, Wiltshire and Bristol, South West
- Value
- £48,500,000
- Contract
-
3 years Duration
01/10/2026 30/09/2029
- Contract Types
-
55 *Hotel, restaurant & retail trade service...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Milford House 1 Milford Street, Wiltshire, SN1 1HL, United Kingdom · UKK1
Contact
Award Criteria
Not specified
Related tenders
FIRST GREATER WESTERN LIMITED
All notices from this publisher Same CPV code
55520000 *
All notices with this CPV code
Reference: ocds-h6vhtk-054675
GWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions the supplier is to deliver for this contract.
1. Service Centre Operations and Delivery:
The supplier must be able to supply logistics operations and staff management to all GWR catered fleet.
2. Catering Products and Supply:
The supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.
Route Details
GWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.
Currently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.
GWR run:
• 254 catered trains a day Monday - Friday,
• 280 catered trains on Saturday and
• 210 catered trains on a Sunday.
Full CPV breakdown
- 55520000 — Catering services (primary)
Notice details
- Buyer type
- Utility
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 23 Mar 2026
- Standstill period ends
- 1 Apr 2026
- Contract can be extended to
- 30 Sep 2031
- Renewal
- The contract is 3 years initial term with the option to extend for a further 2 years.
- Reserved / special regime
- Utilities
- Language
- EN
- Published
- 23 Mar 2026 09:53
- OCID
- ocds-h6vhtk-054675
- Notice ID
- ocds-h6vhtk-054675
Organisations on this notice
Supplier Large
251 MIDSUMMER BOULEVARD, MILTON KEYNES, MK9 1EA, United Kingdom
an•••••
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GB-COH 00528867
Key dates
- Future Signature Date
- 1 Jun 2026 · Scheduled
Full notice record
55 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | FIRST GREATER WESTERN LIMITED |
| Party 1 › Address › Street | Milford House 1 Milford Street |
| Party 1 › Address › Town / city | Wiltshire |
| Party 1 › Address › Postcode | SN1 1HL |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKK14 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Private utility |
| Party 2 › Name | DHL SUPPLY CHAIN LIMITED |
| Party 2 › Address › Street | 251 MIDSUMMER BOULEVARD |
| Party 2 › Address › Town / city | MILTON KEYNES |
| Party 2 › Address › Postcode | MK9 1EA |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKJ12 |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | FIRST GREATER WESTERN LIMITED |
Tender
| Title | GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply |
| Status | complete |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Special regime | utilities |
| Lot › Status | complete |
Awards
| Status | pending |
| Date | 23 Mar 2026 |
| Value › Value incl. VAT | £58,200,000 |
| Value › Value | £48,500,000 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | DHL SUPPLY CHAIN LIMITED |
| Item › CPV › Description | Catering services |
| Item › Delivery › Region (NUTS) | UKK1 |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Standstill period › End | 1 Apr 2026 |
| Contract period › Start | 1 Oct 2026 |
| Contract period › End | 30 Sep 2029 |
| Contract period › Can be extended to | 30 Sep 2031 |
| Can be renewed | Yes |
| Renewal › Description | The contract is 3 years initial term with the option to extend for a further 2 years. |
| Has options | Yes |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/026087-2026 |
| Document › Published | 23 Mar 2026 |
| Assessment Summaries Date Sent | 23 Mar 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 1 Jun 2026 |
| Milestone › Status | scheduled |