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Provision of Support and Maintenance for the Central Digital Platform

Published Today

3 Nov 2026

Government Commercial Agency

Primary CPV: 48000000 *
Software package and information systems
Location: 🇬🇧 Liverpool, North West
Value: £13,795,412
Contract: 1.9 years Duration
04/11/2026 01/10/2028
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

The Capital, Old Hall Street, Liverpool, L3 9PP, United Kingdom · UKD72

Contact

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Award Criteria

Not specified

FULL DOCUMENTATION

Contract Signed (find-tender.service.gov.uk) · Contract Signed

Related tenders

Government Commercial Agency

All notices from this publisher

Same CPV code

48000000 *

All notices with this CPV code

Reference: CCSO26A46

The Government Commercial Agency (GCA) requires the continued provision of support and maintenance for the Central Digital Platform (CDP). The overarching objective is to maintain a stable, secure, and performant suite of digital services while executing a robust roadmap of continuous improvement (CI) and modernisation.

Awarded to

Goaco Group Ltd

Full CPV breakdown

48000000 — Software package and information systems (primary)

Notice details

Buyer type: Central government
Competition: Framework or DPS call-off (only suppliers already on the framework)
Contract type: Goods
Winning supplier: Large company
Procurement method: Award under framework
Main category: Goods
Legal basis: UKPGA 2023/54
Notice status: Complete
Award status: Active
Language: EN
Published: 03 Nov 2026 15:02
OCID: ocds-h6vhtk-0796d1
Notice ID: CCSO26A46

Organisations on this notice

GOACO GROUP LTD

Supplier Large

Goaco, Regus, Admirals park, Victory Way, Dartford, DA2 6QD, United Kingdom

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www.goaco.com/

GB-COH 07172265

Full notice record

59 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name	Government Commercial Agency
Party 1 › Address › Street	The Capital, Old Hall Street
Party 1 › Address › Town / city	Liverpool
Party 1 › Address › Postcode	L3 9PP
Party 1 › Address › Country	GB
Party 1 › Address › Country	United Kingdom
Party 1 › Address › Region (NUTS)	UKD72
Party 1 › Role	buyer
Party 1 › Classification › Description	Public authority - central government
Party 2 › Name	GOACO GROUP LTD
Party 2 › Address › Street	Goaco, Regus, Admirals park, Victory Way
Party 2 › Address › Town / city	Dartford
Party 2 › Address › Postcode	DA2 6QD
Party 2 › Address › Country	GB
Party 2 › Address › Country	United Kingdom
Party 2 › Address › Region (NUTS)	UKJ43
Party 2 › Role	supplier
Party 2 › Link	http://www.goaco.com/
Party 2 › Business size	large
Party 2 › VCSEs	No
Party 2 › Public service mission organisation	No
Party 2 › Sheltered workshop	No

Buyer

Name	Government Commercial Agency

Tender

Title	Provision of Support and Maintenance for the Central Digital Platform
Description	The Government Commercial Agency (GCA) requires the continued provision of support and maintenance for the Central Digital Platform (CDP). The overarching objective is to maintain a stable, secure, and performant suite of digital services while executing a robust roadmap of continuous improvement (CI) and modernisation.
Status	complete
Procedure type	selective
Procedure	Award under framework
Competitive	No
Lot › Status	complete
Document › Document type	Conflict of interest
Document › Description	Not published

Awards

Status	active
Category	goods
Supplier › Name	GOACO GROUP LTD
Item › CPV › Description	Software package and information systems
Item › Delivery › Region (NUTS)	UK
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom

Contracts

Status	active
Contract period › Start	4 Nov 2026
Contract period › End	1 Oct 2028
Value › Value incl. VAT	£16,554,494.40
Value › Value	£13,795,412
Value › Currency	GBP
Above threshold	Yes
Signed	3 Nov 2026
Document › Document 1 › Document type	Contract signed
Document › Document 1 › Link	https://www.find-tender.service.gov.uk/Notice/Attachment/A-25019
Document › Document 2 › Document type	Contract notice
Document › Document 2 › Description	Contract details notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/104323-2026
Document › Document 2 › Published	3 Nov 2026
Agreed Metrics › Agreed Metric 1 › Title	platform Availability: Uptime of the Central Digital Platform services
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months	3
Agreed Metrics › Agreed Metric 2 › Title	2. Critical Incident Response: Initial response for P1-P4 incidents where software/infrastructure fails
Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months	3
Agreed Metrics › Agreed Metric 3 › Title	3. Service Desk Timeliness: Email or online ticketing response within 1 hour during Business Hours
Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months	3

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