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ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System

Published Yesterday
3 Nov 2026


Reference: ID 6564562
The Northern Ireland Prison Service (NIPS) is an executive agency of the Department of Justice, Northern Ireland. The current prisoner population is 1,884 (as of 26/03/26) with Hydebank Wood College and Women's Prison holding 55 males and 111 female prisoners, 1,246 prisoners at HMP Maghaberry Prison and 472 at HMP Magilligan Prison. This Requirement is to cover the supply of telephone equipment and/or services capable of providing a telephone system for prisoners at Maghaberry and Magilligan Prisons and Hydebank Wood Secure College and Woman's Prison.

Full CPV breakdown

  • 32000000 — Radio, television, communication, telecommunication and related equipment (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Competitive flexible procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Covered by GPA
Yes
Reserved / special regime
Concession
Language
EN
Published
03 Nov 2026 21:04
OCID
ocds-h6vhtk-06ae24
Notice ID
ID 6564562

Organisations on this notice

CPD - Supplies & Services Division
Procuring Entity, Process Contact Point
Clare House, 303 Airport Road West, BELFAST, BT3 9ED, United Kingdom
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GB-PPON PVWG-8426-YWXV
Supplier SME VCSE
Withheld address line 1, Withheld Town, BT3 9ED, United Kingdom
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GB-PPON PBXY-3232-WNHZ

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Northern Ireland Prison Service
Party 1 › Address › Street Dundonald House, Upper Newtownards Road
Party 1 › Address › Town / city Belfast
Party 1 › Address › Postcode BT4 3SU
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKN06
Party 1 › Role buyer
Party 1 › Classification › Classification 1 › Description Public authority - sub-central government
Party 1 › Classification › Classification 2 › Description Northern Irish devolved regulations apply
Party 2 › Name CPD - Supplies & Services Division
Party 2 › Address › Street Clare House, 303 Airport Road West
Party 2 › Address › Town / city BELFAST
Party 2 › Address › Postcode BT3 9ED
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKN06
Party 2 › Role › Role 1 Procuring entity
Party 2 › Role › Role 2 Process contact point
Party 2 › Role Details Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland
Party 3 › Name Withheld Section94 Supplier
Party 3 › Address › Street Withheld address line 1
Party 3 › Address › Town / city Withheld Town
Party 3 › Address › Postcode BT3 9ED
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKN06
Party 3 › Role supplier
Party 3 › Business size sme
Party 3 › VCSEs Yes
Party 3 › Public service mission organisation No
Party 3 › Sheltered workshop No

Buyer

Name Northern Ireland Prison Service

Tender

Title ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System
Description The Northern Ireland Prison Service (NIPS) is an executive agency of the Department of Justice, Northern Ireland. The current prisoner population is 1,884 (as of 26/03/26) with Hydebank Wood College and Women's Prison holding 55 males and 111 female prisoners, 1,246 prisoners at HMP Maghaberry Prison and 472 at HMP Magilligan Prison. This Requirement is to cover the supply of telephone equipment and/or services capable of providing a telephone system for prisoners at Maghaberry and Magilligan Prisons and Hydebank Wood Secure College and Woman's Prison.
Status complete
Procedure type open
Procedure Competitive flexible procedure
Special regime concession
Covered by GPA
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name Withheld Section94 Supplier
Item › CPV › CPV 1 › Description Radio, television, communication, telecommunication and related equipment
Item › CPV › CPV 2 › Description Postal and telecommunications services
Item › CPV › CPV 3 › Description IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS) UKN
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Title ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System
Status active
Contract period › Start 28 Oct 2026
Contract period › End 31 Mar 2032
Contract period › Can be extended to 31 Mar 2036
Can be renewed Yes
Renewal › Description The contract will commence upon the Award Date and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.
Has options Yes
Options › Description The right to additional purchases while the contract is valid. The contract may continue to be extended on an annual basis following the uptake of all optional extension periods where the solution is still fit for purpose meets the organisation's needs and business funding is available and approved. Should updated technology be available to support the contract more efficiently there may be an option to include this.
Value › Value incl. VAT £7,776,000
Value › Value £6,480,000
Value › Currency GBP
Above threshold Yes
Signed 27 Oct 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/104452-2026
Document › Published 3 Nov 2026
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