Third Line IT Infrastructure Support and Network Operations Centre Services

Published 29 May 2026

29 May 2026

Closed 19 Jun 2026

COTTSWAY HOUSING ASSOCIATION LIMITED

Primary CPV: 72000000 *
IT services: consulting, software development, Internet and support
Location: 🇬🇧 Oxfordshire, South East
Value: £166,680
Contract: 3 years Duration
31/08/2026 30/08/2029
Contract Types: 72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Cottsway House, Witney, OX28 4YG, United Kingdom · UKJ14

Contact

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Award Criteria

Not specified

FULL DOCUMENTATION

Bidding Documents (in-tendhost.co.uk) · Bidding Documents

Related tenders

COTTSWAY HOUSING ASSOCIATION LIMITED

All notices from this publisher

Same CPV code

72000000 *

All notices with this CPV code

Reference: ocds-h6vhtk-06a887

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home. Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.

Full CPV breakdown

72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Below threshold - open competition
Main category: Services
Above threshold: No
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: Option to extend by a further 12 months subject to satisfactory performance.
Submission method: All bids must be via In-Tend. To register please go to https://in-tendhost.co.uk/cottsway/aspx/Home
Enquiries close: 12 Jun 2026
Language: EN
Published: 29 May 2026 10:53
Deadline: 19 Jun 2026 12:00
OCID: ocds-h6vhtk-06a887
Notice ID: ocds-h6vhtk-06a887

Full notice record

41 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name	COTTSWAY HOUSING ASSOCIATION LIMITED
Address › Street	Cottsway House
Address › Town / city	Witney
Address › Postcode	OX28 4YG
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKJ14
Role	buyer
Classification › Description	Public authority - sub-central government

Buyer

Name	COTTSWAY HOUSING ASSOCIATION LIMITED

Tender

Title	Third Line IT Infrastructure Support and Network Operations Centre Services
Status	active
Item › CPV › Description	IT services: consulting, software development, Internet and support
Value › Value incl. VAT	£200,000
Value › Value	£166,680
Value › Currency	GBP
Procedure type	open
Procedure	Below threshold - open competition
Category	services
Above threshold	No
How to submit	All bids must be via In-Tend. To register please go to https://in-tendhost.co.uk/cottsway/aspx/Home
Submission Terms › Electronic submission	allowed
Bidding period › End	19 Jun 2026
Questions period › End	12 Jun 2026
Other Requirements › Reserved Participation Location › Gazetteer › Identifiers	K02000001
Lot › Status	active
Lot › Value › Value incl. VAT	£200,000
Lot › Value › Value	£166,680
Lot › Value › Currency	GBP
Lot › Contract period › Start	31 Aug 2026
Lot › Contract period › End	30 Aug 2029
Lot › Contract period › Can be extended to	30 Aug 2030
Lot › Can be renewed	Yes
Lot › Renewal › Description	Option to extend by a further 12 months subject to satisfactory performance.
Lot › Award criteria › Description	Functional / Technical (60%) Commercial & Contractual (40%) A complete breakdown of the evaluation criteria can be found in the ITT document in In-Tend
Document › Document 1 › Document type	Bidding documents
Document › Document 1 › Link	https://in-tendhost.co.uk/cottsway/aspx/Home
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/050703-2026
Document › Document 2 › Published	29 May 2026

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