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DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

Published 17 Feb 2026
17 Feb 2026
Closed 16 Mar 2026

Primary CPV
72000000 *
IT services: consulting, software development, Internet and support
Location
🇬🇧 Northern Ireland
Value
£123,000
Contract
2 years Duration
01/04/2026 31/03/2028
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Castle Buildings Stormont Estate, Belfast, BT4 3SQ, United Kingdom · UKN

Contact

Award Criteria

  • AC1 - Proposed Methodology
  • AC2 - Contract Management and Contingency
  • AC3 - Total Contract Price

Reference: ID 6257085
NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for the provision of support and maintenance on via call off support days as and when required (estimated 30 days per year). This contract is for an initial period of 2 years with 2 optional extensions of 1 year each.

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each.
Options
This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days.
Submission method
Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps
Enquiries close
9 Mar 2026
Award decision expected
23 Mar 2026
Covered by GPA
Yes
Language
EN
Published
17 Feb 2026 15:10
Deadline
16 Mar 2026 15:00
OCID
ocds-h6vhtk-065644
Notice ID
ID 6257085

Organisations on this notice

CPD - Supplies & Services Division
Procuring Entity, Process Contact Point
303 Airport Road West, Belfast, BT3 9ED, United Kingdom
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GB-PPON PVWG-8426-YWXV

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Northern Ireland Prison Service
Party 1 › Address › Street Castle Buildings Stormont Estate
Party 1 › Address › Town / city Belfast
Party 1 › Address › Postcode BT4 3SQ
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKN06
Party 1 › Role buyer
Party 1 › Classification › Classification 1 › Description Public authority - central government
Party 1 › Classification › Classification 2 › Description Northern Irish devolved regulations apply
Party 2 › Name CPD - Supplies & Services Division
Party 2 › Address › Street 303 Airport Road West
Party 2 › Address › Town / city Belfast
Party 2 › Address › Postcode BT3 9ED
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKN06
Party 2 › Role › Role 1 Procuring entity
Party 2 › Role › Role 2 Process contact point
Party 2 › Role Details Construction and Procurement Delivery – Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland
Party 2 › Link https://www.finance-ni.gov.uk/topics/procurement

Buyer

Name Northern Ireland Prison Service

Tender

Title DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support
Description NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for the provision of support and maintenance on via call off support days as and when required (estimated 30 days per year). This contract is for an initial period of 2 years with 2 optional extensions of 1 year each.
Status active
Item › CPV › CPV 1 › Description IT services: consulting, software development, Internet and support
Item › CPV › CPV 2 › Description System and support services
Item › CPV › CPV 3 › Description Helpdesk and support services
Item › CPV › CPV 4 › Description Computer-related services
Item › Delivery › Region (NUTS) UKN
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £147,600
Value › Value £123,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Covered by GPA
How to submit Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 16 Mar 2026
Questions period › End 9 Mar 2026
Award decision period › End 23 Mar 2026
Lot › Status active
Lot › Value › Value incl. VAT £147,600
Lot › Value › Value £123,000
Lot › Value › Currency GBP
Lot › Award criteria › Weighting Description 30 percent quality and 70 percent cost
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name AC1 - Proposed Methodology
Lot › Award criteria › Criterion › Criterion 1 › Description Weighting = 15 percent as per tender documentation
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name AC2 - Contract Management and Contingency
Lot › Award criteria › Criterion › Criterion 2 › Description Weighting = 15 percent as per tender documentation
Lot › Award criteria › Criterion › Criterion 3 › Type price
Lot › Award criteria › Criterion › Criterion 3 › Name AC3 - Total Contract Price
Lot › Award criteria › Criterion › Criterion 3 › Description Weighting = 70 percent as per tender documentation
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description As per Tender documentation.
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description As per Tender documentation.
Lot › Suitable for › SMEs Yes
Lot › Contract period › Start 1 Apr 2026
Lot › Contract period › End 31 Mar 2028
Lot › Contract period › Can be extended to 31 Mar 2030
Lot › Can be renewed Yes
Lot › Renewal › Description This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each.
Lot › Has options Yes
Lot › Options › Description This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days.
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Tender notice
Document › Document 2 › Description Tender notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/014407-2026
Document › Document 2 › Published 17 Feb 2026
Has Recurrence Yes
Recurrence › Dates › Start 30 Jun 2029
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