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AWARD Complete

Salesforce CRM Licences

Published 27 Jul 2026
27 Jul 2026

Primary CPV
48000000 *
Software package and information systems
Location
🇬🇧 North East
Value
No value specified
Contract
4 years Duration
01/05/2026 30/04/2030
Contract Types
48 *Software packages & information systems
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

The Quays, Victoria Street, Shipley, Bradford, BD17 7BN, United Kingdom · UKC

Contact

Award Criteria

Not specified

Reference: ocds-h6vhtk-04fd9e
Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome

Full CPV breakdown

  • 48000000 — Software package and information systems (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Goods
Winning supplier
Large company
Procurement method
Direct award
Main category
Goods
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
27 Jul 2026 09:04
OCID
ocds-h6vhtk-04fd9e
Notice ID
ocds-h6vhtk-04fd9e

Organisations on this notice

Supplier Large
Floor 26 Salesforce Tower, London, EC2N 4AY, United Kingdom
EM••••• Upgrade to Pro to see
GB-COH 05094083

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name INCOMMUNITIES LIMITED
Party 1 › Address › Street The Quays, Victoria Street, Shipley
Party 1 › Address › Town / city Bradford
Party 1 › Address › Postcode BD17 7BN
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKE41
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name SALESFORCE UK LIMITED
Party 2 › Address › Street Floor 26 Salesforce Tower
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2N 4AY
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Role supplier
Party 2 › Link http://www.salesforce.com
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name INCOMMUNITIES LIMITED

Tender

Title Salesforce CRM Licences
Description Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome
Status complete
Procedure type direct
Procedure Direct award
Reason for this procedure Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Award 1 › Status active
Award 1 › Category goods
Award 1 › Supplier › Name SALESFORCE UK LIMITED
Award 1 › Item › CPV › Description Software package and information systems
Award 1 › Item › Delivery › Delivery 1 › Region (NUTS) UKC
Award 1 › Item › Delivery › Delivery 1 › Country GB
Award 1 › Item › Delivery › Delivery 1 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 2 › Region (NUTS) UKD
Award 1 › Item › Delivery › Delivery 2 › Country GB
Award 1 › Item › Delivery › Delivery 2 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 3 › Region (NUTS) UKE
Award 1 › Item › Delivery › Delivery 3 › Country GB
Award 1 › Item › Delivery › Delivery 3 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 4 › Region (NUTS) UKF
Award 1 › Item › Delivery › Delivery 4 › Country GB
Award 1 › Item › Delivery › Delivery 4 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 5 › Region (NUTS) UKG
Award 1 › Item › Delivery › Delivery 5 › Country GB
Award 1 › Item › Delivery › Delivery 5 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 6 › Region (NUTS) UKH
Award 1 › Item › Delivery › Delivery 6 › Country GB
Award 1 › Item › Delivery › Delivery 6 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 7 › Region (NUTS) UKI
Award 1 › Item › Delivery › Delivery 7 › Country GB
Award 1 › Item › Delivery › Delivery 7 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 8 › Region (NUTS) UKJ
Award 1 › Item › Delivery › Delivery 8 › Country GB
Award 1 › Item › Delivery › Delivery 8 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 9 › Region (NUTS) UKK
Award 1 › Item › Delivery › Delivery 9 › Country GB
Award 1 › Item › Delivery › Delivery 9 › Country United Kingdom
Award 2 › Status active
Award 2 › Category goods
Award 2 › Supplier › Name SALESFORCE UK LIMITED
Award 2 › Item › CPV › Description Software package and information systems
Award 2 › Item › Delivery › Delivery 1 › Region (NUTS) UKC
Award 2 › Item › Delivery › Delivery 1 › Country GB
Award 2 › Item › Delivery › Delivery 1 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 2 › Region (NUTS) UKD
Award 2 › Item › Delivery › Delivery 2 › Country GB
Award 2 › Item › Delivery › Delivery 2 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 3 › Region (NUTS) UKE
Award 2 › Item › Delivery › Delivery 3 › Country GB
Award 2 › Item › Delivery › Delivery 3 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 4 › Region (NUTS) UKF
Award 2 › Item › Delivery › Delivery 4 › Country GB
Award 2 › Item › Delivery › Delivery 4 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 5 › Region (NUTS) UKG
Award 2 › Item › Delivery › Delivery 5 › Country GB
Award 2 › Item › Delivery › Delivery 5 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 6 › Region (NUTS) UKH
Award 2 › Item › Delivery › Delivery 6 › Country GB
Award 2 › Item › Delivery › Delivery 6 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 7 › Region (NUTS) UKI
Award 2 › Item › Delivery › Delivery 7 › Country GB
Award 2 › Item › Delivery › Delivery 7 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 8 › Region (NUTS) UKJ
Award 2 › Item › Delivery › Delivery 8 › Country GB
Award 2 › Item › Delivery › Delivery 8 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 9 › Region (NUTS) UKK
Award 2 › Item › Delivery › Delivery 9 › Country GB
Award 2 › Item › Delivery › Delivery 9 › Country United Kingdom

Contracts

Contract 1 › Title Provision of Software Licences, Information systems & support services - Salesforce
Contract 1 › Status active
Contract 1 › Contract period › Start 1 May 2026
Contract 1 › Contract period › End 30 Apr 2030
Contract 1 › Contract period › Can be extended to 30 Apr 2035
Contract 1 › Can be renewed Yes
Contract 1 › Renewal › Description The option to extend will be for an additional 5 years in 12 month increments at the sole discretion of the client.
Contract 1 › Value › Value incl. VAT £2,148,948
Contract 1 › Value › Currency GBP
Contract 1 › Above threshold Yes
Contract 1 › Signed 1 May 2026
Contract 1 › No Agreed Metrics Rationale provision of software licences
Contract 1 › Document › Document type Contract notice
Contract 1 › Document › Description Contract details notice on Find a Tender
Contract 1 › Document › Link https://www.find-tender.service.gov.uk/Notice/070560-2026
Contract 1 › Document › Published 27 Jul 2026
Contract 2 › Status active
Contract 2 › Contract period › Start 1 May 2026
Contract 2 › Contract period › End 30 Apr 2030
Contract 2 › Contract period › Can be extended to 30 Apr 2035
Contract 2 › Can be renewed Yes
Contract 2 › Renewal › Description The option to extend will be for an additional 5 years in 12 month increments at the sole discretion of the client.
Contract 2 › Value › Value incl. VAT £2,148,948
Contract 2 › Value › Currency GBP
Contract 2 › Above threshold Yes
Contract 2 › Signed 1 May 2026
Contract 2 › No Agreed Metrics Rationale software licences only
Contract 2 › Document › Document type Contract notice
Contract 2 › Document › Description Contract details notice on Find a Tender
Contract 2 › Document › Link https://www.find-tender.service.gov.uk/Notice/070560-2026
Contract 2 › Document › Published 27 Jul 2026
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