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AWARD
Complete
Salesforce CRM Licences
Published 27 Jul 2026
27 Jul 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 North East
- Value
- No value specified
- Contract
-
4 years Duration
01/05/2026 30/04/2030
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
The Quays, Victoria Street, Shipley, Bradford, BD17 7BN, United Kingdom · UKC
Contact
Award Criteria
Not specified
Related tenders
INCOMMUNITIES LIMITED
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: ocds-h6vhtk-04fd9e
Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome
Awarded to
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Goods
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Goods
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 27 Jul 2026 09:04
- OCID
- ocds-h6vhtk-04fd9e
- Notice ID
- ocds-h6vhtk-04fd9e
Organisations on this notice
Supplier Large
Floor 26 Salesforce Tower, London, EC2N 4AY, United Kingdom
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GB-COH 05094083
Full notice record
125 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | INCOMMUNITIES LIMITED |
| Party 1 › Address › Street | The Quays, Victoria Street, Shipley |
| Party 1 › Address › Town / city | Bradford |
| Party 1 › Address › Postcode | BD17 7BN |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKE41 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | SALESFORCE UK LIMITED |
| Party 2 › Address › Street | Floor 26 Salesforce Tower |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | EC2N 4AY |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI31 |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.salesforce.com |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | INCOMMUNITIES LIMITED |
Tender
| Title | Salesforce CRM Licences |
| Description | Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Reason for this procedure | Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Award 1 › Status | active |
| Award 1 › Category | goods |
| Award 1 › Supplier › Name | SALESFORCE UK LIMITED |
| Award 1 › Item › CPV › Description | Software package and information systems |
| Award 1 › Item › Delivery › Delivery 1 › Region (NUTS) | UKC |
| Award 1 › Item › Delivery › Delivery 1 › Country | GB |
| Award 1 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 2 › Region (NUTS) | UKD |
| Award 1 › Item › Delivery › Delivery 2 › Country | GB |
| Award 1 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 3 › Region (NUTS) | UKE |
| Award 1 › Item › Delivery › Delivery 3 › Country | GB |
| Award 1 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 4 › Region (NUTS) | UKF |
| Award 1 › Item › Delivery › Delivery 4 › Country | GB |
| Award 1 › Item › Delivery › Delivery 4 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 5 › Region (NUTS) | UKG |
| Award 1 › Item › Delivery › Delivery 5 › Country | GB |
| Award 1 › Item › Delivery › Delivery 5 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 6 › Region (NUTS) | UKH |
| Award 1 › Item › Delivery › Delivery 6 › Country | GB |
| Award 1 › Item › Delivery › Delivery 6 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 7 › Region (NUTS) | UKI |
| Award 1 › Item › Delivery › Delivery 7 › Country | GB |
| Award 1 › Item › Delivery › Delivery 7 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 8 › Region (NUTS) | UKJ |
| Award 1 › Item › Delivery › Delivery 8 › Country | GB |
| Award 1 › Item › Delivery › Delivery 8 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 9 › Region (NUTS) | UKK |
| Award 1 › Item › Delivery › Delivery 9 › Country | GB |
| Award 1 › Item › Delivery › Delivery 9 › Country | United Kingdom |
| Award 2 › Status | active |
| Award 2 › Category | goods |
| Award 2 › Supplier › Name | SALESFORCE UK LIMITED |
| Award 2 › Item › CPV › Description | Software package and information systems |
| Award 2 › Item › Delivery › Delivery 1 › Region (NUTS) | UKC |
| Award 2 › Item › Delivery › Delivery 1 › Country | GB |
| Award 2 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 2 › Region (NUTS) | UKD |
| Award 2 › Item › Delivery › Delivery 2 › Country | GB |
| Award 2 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 3 › Region (NUTS) | UKE |
| Award 2 › Item › Delivery › Delivery 3 › Country | GB |
| Award 2 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 4 › Region (NUTS) | UKF |
| Award 2 › Item › Delivery › Delivery 4 › Country | GB |
| Award 2 › Item › Delivery › Delivery 4 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 5 › Region (NUTS) | UKG |
| Award 2 › Item › Delivery › Delivery 5 › Country | GB |
| Award 2 › Item › Delivery › Delivery 5 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 6 › Region (NUTS) | UKH |
| Award 2 › Item › Delivery › Delivery 6 › Country | GB |
| Award 2 › Item › Delivery › Delivery 6 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 7 › Region (NUTS) | UKI |
| Award 2 › Item › Delivery › Delivery 7 › Country | GB |
| Award 2 › Item › Delivery › Delivery 7 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 8 › Region (NUTS) | UKJ |
| Award 2 › Item › Delivery › Delivery 8 › Country | GB |
| Award 2 › Item › Delivery › Delivery 8 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 9 › Region (NUTS) | UKK |
| Award 2 › Item › Delivery › Delivery 9 › Country | GB |
| Award 2 › Item › Delivery › Delivery 9 › Country | United Kingdom |
Contracts
| Contract 1 › Title | Provision of Software Licences, Information systems & support services - Salesforce |
| Contract 1 › Status | active |
| Contract 1 › Contract period › Start | 1 May 2026 |
| Contract 1 › Contract period › End | 30 Apr 2030 |
| Contract 1 › Contract period › Can be extended to | 30 Apr 2035 |
| Contract 1 › Can be renewed | Yes |
| Contract 1 › Renewal › Description | The option to extend will be for an additional 5 years in 12 month increments at the sole discretion of the client. |
| Contract 1 › Value › Value incl. VAT | £2,148,948 |
| Contract 1 › Value › Currency | GBP |
| Contract 1 › Above threshold | Yes |
| Contract 1 › Signed | 1 May 2026 |
| Contract 1 › No Agreed Metrics Rationale | provision of software licences |
| Contract 1 › Document › Document type | Contract notice |
| Contract 1 › Document › Description | Contract details notice on Find a Tender |
| Contract 1 › Document › Link | https://www.find-tender.service.gov.uk/Notice/070560-2026 |
| Contract 1 › Document › Published | 27 Jul 2026 |
| Contract 2 › Status | active |
| Contract 2 › Contract period › Start | 1 May 2026 |
| Contract 2 › Contract period › End | 30 Apr 2030 |
| Contract 2 › Contract period › Can be extended to | 30 Apr 2035 |
| Contract 2 › Can be renewed | Yes |
| Contract 2 › Renewal › Description | The option to extend will be for an additional 5 years in 12 month increments at the sole discretion of the client. |
| Contract 2 › Value › Value incl. VAT | £2,148,948 |
| Contract 2 › Value › Currency | GBP |
| Contract 2 › Above threshold | Yes |
| Contract 2 › Signed | 1 May 2026 |
| Contract 2 › No Agreed Metrics Rationale | software licences only |
| Contract 2 › Document › Document type | Contract notice |
| Contract 2 › Document › Description | Contract details notice on Find a Tender |
| Contract 2 › Document › Link | https://www.find-tender.service.gov.uk/Notice/070560-2026 |
| Contract 2 › Document › Published | 27 Jul 2026 |