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ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System
Published 4 Jun 2026
4 Jun 2026
Closed 1 Jul 2026
- Primary CPV
-
64200000 *
Telecommunications services
- Location
- 🇬🇧 Belfast, Northern Ireland
- Value
- £6,480,000
- Contract
-
5.5 years Duration
16/09/2026 31/03/2032
- Contract Types
-
64 *Postal & telecommunications servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Castle Buildings, Belfast, BT4 3SQ, United Kingdom · UKN06
Contact
Award Criteria
- AC1 Proposed Solution (31.2%)
- AC2 Implementation Plan (17.6%)
- AC3 Contract Management, Helpdesk and Reporting (8.8%)
- AC4 Business Continuity (4%)
- AC5 Key Personnel Experience of Security and Legislation (4%)
- AC6 Data Protection (4%)
- AC7 Social Value (10.4%)
- AC 8 Total Cost (16%)
- AC9 Call Rate (4%)
Related tenders
Northern Ireland Prison Service
All notices from this publisher Same CPV code
64200000 *
All notices with this CPV code
Reference: ID 6564562
The Northern Ireland Prison Service (NIPS) is an executive agency of the Department of Justice, Northern Ireland. The current prisoner population is 1,884 (as of 26/03/26) with Hydebank Wood College and Women’s Prison holding 55 males and 111 female prisoners, 1,246 prisoners at HMP Maghaberry Prison and 472 at HMP Magilligan Prison. This Requirement is to cover the supply of telephone equipment and/or services capable of providing a telephone system for prisoners at Maghaberry and Magilligan Prisons and Hydebank Wood Secure College and Woman’s Prison. Suppliers should refer to ID 6564562 Specification Schedule for full detail on the requirements of this contract.
The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.
Full CPV breakdown
- 64200000 — Telecommunications services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.
- Options
- The contract may continue to be extended on an annual basis following the uptake of all optional extension periods where the solution is still fit for purpose meets the organisation’s needs and business funding is available and approved. Should updated technology be available to support the contract more efficiently there may be an option to include this.
- Submission method
- Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps
- Enquiries close
- 22 Jun 2026
- Award decision expected
- 15 Sep 2026
- Covered by GPA
- Yes
- Reserved / special regime
- Concession
- Language
- EN
- Published
- 04 Jun 2026 18:28
- Deadline
- 01 Jul 2026 23:59
- OCID
- ocds-h6vhtk-06ae24
- Notice ID
- ID 6564562
Organisations on this notice
CPD - Supplies and Services Division
Procuring Entity, Process Contact Point
Clare House 303 Airport Road West, Belfast, BT3 9ED, United Kingdom
SS•••••
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GB-PPON PVWG-8426-YWXV
Full notice record
109 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | Northern Ireland Prison Service |
| Party 1 › Address › Street | Castle Buildings |
| Party 1 › Address › Town / city | Belfast |
| Party 1 › Address › Postcode | BT4 3SQ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKN06 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Classification 1 › Description | Public authority - central government |
| Party 1 › Classification › Classification 2 › Description | Northern Irish devolved regulations apply |
| Party 2 › Name | CPD - Supplies and Services Division |
| Party 2 › Address › Street | Clare House 303 Airport Road West |
| Party 2 › Address › Town / city | Belfast |
| Party 2 › Address › Postcode | BT3 9ED |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKN06 |
| Party 2 › Role › Role 1 | Procuring entity |
| Party 2 › Role › Role 2 | Process contact point |
| Party 2 › Role Details | Construction and Procurement Delivery – Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland |
Buyer
| Name | Northern Ireland Prison Service |
Planning
| No Engagement Notice Rationale | The following PME's were carried out regarding this Tender, prior to PA23 therefore no PME Notices following the introduction of PA23 were issued; ID 5830822 DoJ NIPS Prisoner Telephone System PME Published on etendersni 06/03/2025 |
Tender
| Title | ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System |
| Status | active |
| Item › CPV › CPV 1 › Description | Telecommunications services |
| Item › CPV › CPV 2 › Description | Radio, television, communication, telecommunication and related equipment |
| Item › CPV › CPV 3 › Description | Telecommunications equipment and supplies |
| Item › CPV › CPV 4 › Description | Switchboards |
| Item › CPV › CPV 5 › Description | Telephone equipment |
| Item › CPV › CPV 6 › Description | Postal and telecommunications services |
| Item › CPV › CPV 7 › Description | Telephone and data transmission services |
| Item › CPV › CPV 8 › Description | IT services: consulting, software development, Internet and support |
| Value › Value incl. VAT | £7,776,000 |
| Value › Value | £6,480,000 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Category | services |
| Special regime | concession |
| Above threshold | Yes |
| Covered by | GPA |
| How to submit | Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Bidding period › End | 1 Jul 2026 |
| Questions period › End | 22 Jun 2026 |
| Award decision period › End | 15 Sep 2026 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £7,776,000 |
| Lot › Value › Value | £6,480,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | AC1 Proposed Solution |
| Lot › Award criteria › Criterion › Criterion 1 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 31.2 |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 2 › Name | AC2 Implementation Plan |
| Lot › Award criteria › Criterion › Criterion 2 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 17.6 |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Name | AC3 Contract Management, Helpdesk and Reporting |
| Lot › Award criteria › Criterion › Criterion 3 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 8.8 |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 4 › Name | AC4 Business Continuity |
| Lot › Award criteria › Criterion › Criterion 4 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 4 |
| Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 5 › Name | AC5 Key Personnel Experience of Security and Legislation |
| Lot › Award criteria › Criterion › Criterion 5 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 4 |
| Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 6 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 6 › Name | AC6 Data Protection |
| Lot › Award criteria › Criterion › Criterion 6 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight | 4 |
| Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 7 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 7 › Name | AC7 Social Value |
| Lot › Award criteria › Criterion › Criterion 7 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight | 10.4 |
| Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 8 › Type | cost |
| Lot › Award criteria › Criterion › Criterion 8 › Name | AC 8 Total Cost |
| Lot › Award criteria › Criterion › Criterion 8 › Description | As per Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight | 16 |
| Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 9 › Type | cost |
| Lot › Award criteria › Criterion › Criterion 9 › Name | AC9 Call Rate |
| Lot › Award criteria › Criterion › Criterion 9 › Description | The 4% weighting is broken down into two sub-criteria as follows; Difference between UK and RoI Landline & Fixed Rates in comparison with International Rates - 2% Difference between UK and RoI Mobile in comparison with International Rates - 2% Further detail is provided within the Tender Documentation |
| Lot › Award criteria › Criterion › Criterion 9 › Weighting › Weight | 4 |
| Lot › Award criteria › Criterion › Criterion 9 › Weighting › Weight type | Percentage exact |
| Lot › Contract period › Start | 16 Sep 2026 |
| Lot › Contract period › End | 31 Mar 2032 |
| Lot › Contract period › Can be extended to | 31 Mar 2036 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS. |
| Lot › Has options | Yes |
| Lot › Options › Description | The contract may continue to be extended on an annual basis following the uptake of all optional extension periods where the solution is still fit for purpose meets the organisation’s needs and business funding is available and approved. Should updated technology be available to support the contract more efficiently there may be an option to include this. |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | Tender notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/053081-2026 |
| Document › Document 2 › Published | 4 Jun 2026 |